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Hotel Grand Arc Hanzomon

3.5 star property

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Photo gallery for Hotel Grand Arc Hanzomon

Standard Twin Room, Smoking (Palace Side) | Down comforters, in-room safe, desk, blackout drapes
Exterior
Suite (Palace View) | Down comforters, in-room safe, desk, blackout drapes
Lounge
Standard Twin Room, Smoking (Palace Side) | Down comforters, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
$175
Nov 9 - Nov 10

Explore the area

View in a map
1-1, Hayabusa-cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-0092
  • Place, Nippon Budokan
    ‪20 min walk‬
  • Place, Tokyo Imperial Palace
    ‪4 min drive‬
  • Place, Tokyo Dome
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking (Top Floor / Palace Side)

Deluxe Twin Room, Non Smoking (Top Floor / Palace Side) | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking (Top Floor / Palace Side)

  • 409 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Japanese Style Room (Palace Side), Non Smoking

Deluxe Japanese Style Room (Palace Side), Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Japanese Style Room (Palace Side), Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 5
  • 1 Twin Futon

Semi Double Room, Non Smoking (140cm bed width / Palace Side)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Large Twin Bed

Standard Twin Room, Non Smoking (Palace Side)

  • Sleeps 4
  • 2 Twin Beds

Japanese style room, Non Smoking (Palace Side)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Twin Futon

View all photos for Semi Double Room Smoking (140cm bed width / Palace Side)

Semi Double Room Smoking (140cm bed width / Palace Side) | Down comforters, in-room safe, desk, blackout drapes

Semi Double Room Smoking (140cm bed width / Palace Side)

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking (Palace Side)

Standard Twin Room, Smoking (Palace Side) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Smoking (Palace Side)

9.6 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese style room Smoking (Palace Side)

Japanese style room Smoking (Palace Side) | Down comforters, in-room safe, desk, blackout drapes

Japanese style room Smoking (Palace Side)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 5
  • 1 Twin Futon

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About this property

Hotel Grand Arc Hanzomon

3.5-star hotel in Chiyoda
4 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.
Hotel Grand Arc Hanzomon offers 204 air-conditioned accommodations with safes and slippers. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Onsite parking is available (surcharge).

Hotel Grand Arc Hanzomon has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
PATIO - This restaurant serves breakfast, lunch, and dinner.
MON - This restaurant serves lunch and dinner.
Hagoromo - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hagoromo
  • MON
  • PATIO

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On the boardwalk/promenade

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Arc Hanzomon
Grand Arc
Grand Arc Hanzomon
Grand Arc Hanzomon Hotel
Grand Arc Hanzomon Hotel Tokyo
Grand Arc Hanzomon Tokyo
Hanzomon Grand Arc
Grand Arc Hanzomon Chiyoda
Grand Arc Hanzomon Hotel Chiyoda
Hotel Grand Arc Hanzomon Tokyo, Japan
Hotel Grand Arc Hanzomon Tokyo
Hotel Grand Arc Hanzomon
Hotel Grand Arc Hanzomon Hotel
Hotel Grand Arc Hanzomon Tokyo
Hotel Grand Arc Hanzomon Hotel Tokyo

Hotel Grand Arc Hanzomon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1009 reviews
Rating 8 - Good. 360 out of 1009 reviews
Rating 6 - Okay. 53 out of 1009 reviews
Rating 4 - Poor. 9 out of 1009 reviews
Rating 2 - Terrible. 8 out of 1009 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

5 nights business stay

I stayed five nights in a Suite during a business trip to Tokyo in June. Overall, the experience was disappointing for a luxury city hotel. Soundproofing was poor — I could clearly hear neighbors showering and hallway conversations, which made it difficult to rest as a light sleeper. Despite the premium price of the suite, both the room and bathroom felt dated, with no signs of an upcoming refresh. Breakfast was included but offered limited choices, with the same menu every day. Complimentary rice refills were a small positive. While the staff were courteous, English proficiency was limited to select team members. The personal touch seemed to have diminished; for instance, reception no longer guides guests to the elevators in the absence of a bellboy or concierge. I was also surprised by the lack of a business centre for meetings or printing, which is typically expected at this level. Overall, I would rate my stay 2 out of 5 stars only for its location.
Stayed 2 nights in Jun 2025

10/10 Excellent

emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy the efficiency and courtesy of the staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff; great view. Nice room. Quiet area but only 10-20 minutes away from the craziness of Shibuya and other vibrant centres. Great experience at really reasonable price - Arigato gozaimasu!
Stayed 9 nights in May 2025

8/10 Good

Jes

Liked: Cleanliness, property conditions & facilities
Great staff. Clean room. I had to go to Osaka for a few days and come back to the hotel, and the staff very kindly stored my luggage for me free of charge. They took great care of my belongings.
Stayed 2 nights in May 2025

10/10 Excellent

TATSUO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 3-night stay

Loved my room, the view, the comfort, the convenience, and the breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet area and the views were nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can You Keep a Secret?

It was a stopover on way home from Seoul / Osaka. Fantastic location with very convenient subway station 3 min walk away with great connections to other major lines. Great views over the Palace Gardens & "supersized" room for Tokyo. Good breakfast available & comfortable bar with good value happy hour.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful view from the rooms here. The quality of the hotel for the price is exceptional. The breakfast was nice everyday with three selections to choose from too. Friendly staff helped with luggage forwarding and made everything easy. Also very close to take the subway/trains from 3 min walk away. Plus comfortable beds and daily housekeeping service!!! Loved this stay.
Stayed 6 nights in Sep 2024

6/10 Okay

Arnold Benalla

Traveled with partner
Liked: Cleanliness
Didn't like the restrictive breakfast options. We have traveled to 20 different countries around the world and this is the only hotel that charges coffee when selecting a Japanese breakfast. Coffee should be free, regardless of the option.
Stayed 3 nights in Aug 2024

10/10 Excellent

WONJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2024

6/10 Okay

Kristy, MESA

Traveled with family
I like the close proximity to Hanzomon station to get to Shibuya & a couple of sopa noodle restaurants within walking distance. I don’t like the 6 flights of stairs without any escalator to exit from Hanzomon train station, when we have luggages to carry upon check in & check out. I don’t like to dirty sink counter.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic First Trip to Tokyo

Trip was amazing, The Grand Arc Hanzomon was a perfect to rest and plan our stay. Hotel is near the station and has taxis that come by regularly. Atmosphere was soothing and they provide us excellent service and accommodations.
Stayed 8 nights in May 2024

8/10 Good

Viola

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deluxe twin room, 17th floor, park side, had a wonderful view, was spacious and impeccably clean. The hotel was an easy walk to the office, so location to where I needed to be was very convenient. Because I do not speak Japanese, I asked one of the receptionists to make a dinner reservation for me. They were unable to accommodate my request, which I found surprising. I was not able to understand the explanation as to why doing so was not possible. It worked out as the restaurant did accommodate us without the reservation, but mostly because we arrived before they opened and were the third person on line. Other than this issue, I really enjoyed staying at this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Kyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Malgorzata Justyna

-
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate! Staff was friendly, courteous , and very professional. The hotel is across the street from the Imperial Palace and everything is walkable.
Stayed 1 night in Mar 2024

10/10 Excellent

RIE

Stayed 1 night in Apr 2024

10/10 Excellent

TUDOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, close to one of the train stations. The room was small but it got a great view. The staff was very nice, polite and accommodating. I'll book again this hotel if I'll visit Tokyo.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

The hotel staff is superb and very accommodating. The location is great although there are not many restaurants in the immediate area. Lastly, the room was small but adequate for a party of 4.
View from our room
Stayed 5 nights in Apr 2024

10/10 Excellent

Jingni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Tokyo Hotel

Great staff and service. Convenient location for your stay in Tokyo.
Stayed 1 night in Apr 2024

10/10 Excellent

Felix Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb! And the staff was very helpful and kind
Stayed 3 nights in Mar 2024