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Hotel Chinzanso Tokyo

5.0 star property

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Photo gallery for Hotel Chinzanso Tokyo

Experience the serene ambiance of this spacious room, featuring a curved ceiling, skylight, and stunning landscape view.
Step into a luxurious lobby with a grand staircase, lush greenery, and a stunning chandelier.
Step into a serene oasis with a warm ambiance, featuring a glass-enclosed entrance and elegant touches.
Relax by the pool surrounded by elegant chairs and lush views.
Experience serene tranquility in a traditional Japanese room with tatami flooring and a shoji screen door, offering a view of cherry blossom trees.

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Waseda University
    ‪9 min walk‬
  • Tokyo Dome
    ‪4 min drive‬
  • Ueno Zoo
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • 645 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • 646 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • 1001 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • 1001 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking City View

10.0 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking City View

9.8 out of 10
Exceptional
(10 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • 484 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin with Tatami Space, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • 645 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • 893 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Hotel Chinzanso Tokyo

5-star hotel in Bunkyo
This hotel features 7 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). There are hot springs open between 8:00 AM and 6:00 PM.

In addition to a full-service spa, Hotel Chinzanso Tokyo features hot springs and an indoor pool. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 77619 square feet (7211 square meters) include conference space. This luxury hotel also offers a hot tub, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Hotel Chinzanso Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Miyuki - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
IL Teatro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Kinsui - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Bistro - This bistro specializes in Fusion cuisine and serves lunch and dinner. Open daily.
Mokushundo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 per person
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from September 29 2025 to October 3 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 11385 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6095 per person
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Hotel Chinzanso Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 867 out of 1020 reviews
Rating 8 - Good. 117 out of 1020 reviews
Rating 6 - Okay. 20 out of 1020 reviews
Rating 4 - Poor. 6 out of 1020 reviews
Rating 2 - Terrible. 10 out of 1020 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. The cleanliness of this hotel is outstanding and staffs are very kind. I will definitely come back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Charlene, N Andover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers two exceptional options: a garden/landscape with 10k plants and several rare ones. I can walk in the garden all day long! The restaurants overlooking or embedded in the garden are also wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Marylise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with incredible gardens and very helpful and friendly staff. Excellent food as well. Only drawback is the location which is kind of far from the main touristy sites and no walkable dining option. The metro helps get to places but it is hard to go out at night without having to take a taxi.
Stayed 3 nights in Apr 2025

10/10 Excellent

ayako

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens
Stayed 2 nights in Apr 2025

10/10 Excellent

Kai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to a family with kids.
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. One of our favorites. The garden is something special. Rooms comfortable. 5 Star.
Stayed 5 nights in Apr 2025

10/10 Excellent

Katlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden and hotel. Wonderful service. Highly recommend staying here.
Stayed 3 nights in Apr 2025

8/10 Good

MARIKO

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ezekiel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the 5-star experience at Hotel Chizanso. For the price point, I wish the spa and pool were automatically included. With that said, it was extremely comfortable and memorable stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Miki

Stayed 2 nights in Apr 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が　とても丁寧で　温かみを感じさせてくださる対応です。 特に私が間違えたり失敗をしても　そうゆうことを感じさせないお話し方で接してくださるので　話し方の訓練を受けていらっしゃるのですね。　素晴らしいですね。 お庭も建物も　風格と落ち着きを感じさせてくれる　都会の中のオアシスです♪
Stayed 1 night in Apr 2025

10/10 Excellent

Blake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning
Stayed 4 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Fannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gardens.
Stayed 3 nights in Apr 2025

10/10 Excellent

motoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I got my wedding here 35years ago which was gorgeous and magnificent. After that the new hotel building was constructed by the Four Seasons in which I stayed a couple of times. The hotel made good harmonies with the old building with which on an was connected
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Gerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, staff were helpful and friendly, lovely amenities and decor
Stayed 3 nights in Apr 2025

10/10 Excellent

Rhea, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness is the incredible gardens that are accessible only to guests
Stayed 5 nights in Apr 2025

10/10 Excellent

Catherine

Stayed 3 nights in Apr 2025

10/10 Excellent

charles p

Liked: Cleanliness, property conditions & facilities, room comfort

World class

See the review I posted on trip advisor!
Stayed 1 night in Mar 2025