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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Public bath
Building design
Deluxe Family Room (Bunk) | 1 bedroom, in-room safe, free WiFi, bed sheets
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
$227
Dec 8 - Dec 9

Explore the area

View in a map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪3 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, University of Tokyo
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(21 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(15 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

9.2 out of 10
Wonderful
(9 reviews)
  • 334 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 6
  • 2 Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(19 reviews)
  • 441 sq ft
  • Park view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(19 reviews)
  • 431 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(13 reviews)
  • Park view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(31 reviews)
  • 441 sq ft
  • Park view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(10 reviews)
  • 441 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

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About this property

&Here TOKYO UENO

3-star hotel in Ueno
This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

&Here TOKYO UENO has designated areas for smoking.

Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
&Here TOKYO UENO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Reviews

&Here TOKYO UENO Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 910 out of 1144 reviews
Rating 8 - Good. 188 out of 1144 reviews
Rating 6 - Okay. 27 out of 1144 reviews
Rating 4 - Poor. 14 out of 1144 reviews
Rating 2 - Terrible. 5 out of 1144 reviews

Reviews

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff at the front desk. They shared a warm welcome upon our arrival, provided helpful recommendations and offered lovely sentiments upon our departure. The building is “open air” on floors 2 and above, which means no air conditioning in the hallways to rooms. Rooms are air conditioned. This design imbues a unique ambiance with the gentle rumblings from the street below. The location is close to exciting sites like Akihabara, Ginza and Tokyo station. Lots to see and do. There’s an interesting shopping district a 3-minute walk away with many food and shopping options. For families, my only concern is the street behind hotel had a lot of bars during our visit (summer 2025) that did not feel safe/smart to walk down at night. Also the streets surrounding were strewn with garbage throughout our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, modern
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ambra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The staff was great, the rooms are spacious and clean and it is right in front of the park, so we could go for a run in the morning, as well as admiring the view from our window. It's very well connected with buses and metro lines - the shinkansen also stops at Ueno so it's a good location. Plenty of food options around and uber eats delivery. We will definitely come back again.
View from our room
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well placed and very interesting in its construction with open corridors. It is directly opposite the park which houses the zoo and the museums as well as temples. The hotel itself had a rooftop onsen too. Our room was spacious with a full kitchenette. My daughter loved the bunk bed aspect! The hotel has its own cafe which was a good bonus. The quiet zen like hotel was a contrast to the busy Ueno streets and bars not far away. It is also only moments from Ameyocho shopping street and the Sanrio Garden cafe both of which were great for the final leg of our trip. I would definitely stay at otherwise &Here hotels.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHI MING, South San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could use better soundproofing—I’ve been woken up twice by noise from next door or upstairs.
Stayed 12 nights in Jul 2025

10/10 Excellent

Dave, Huntington

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to the subway
Stayed 3 nights in Jul 2025

10/10 Excellent

santana

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, big room, nice view of Ueno park.
Stayed 4 nights in Jun 2025

10/10 Excellent

Soumik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was great and convenient for the family during the day, however night time activity was more like a red light district with young women soliciting with signs. Other than the late evening activities, highly recommend this hotel and location!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hiu

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen on the 14th floor is so great with beautiful views. Wish I had gone there last year when we stayed there. Would stay again at &Here Ueno because we love the staff and area so much. Cannot recommend this hotel enough. Upper floors with park view are the only way to go.
Stayed 7 nights in Jul 2025

10/10 Excellent

Arnaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel by Ueno!!!

Hotel staff were very friendly and helpful. Assisted with my Yamato luggage forwarding service. The room is small but very nice and all amenities are available. Laundry room available which was a big plus. Ueno park across the street was great for morning walks and runs. They also have morning movement sessions put on by park goers. Train stations within 8 minute walks. Highly recommend for the price.
Stayed 4 nights in Jul 2025

4/10 Poor

Fergus

Traveled with family
Liked: Cleanliness, property conditions & facilities
The checkin process was strange and required a self service computer and a staff member to assist. The room was smaller than the photos indicated. It was not suitable for 3 people as we barely had room to move. Furthermore, only two of the beds were made up and it took 4 different staff members to find out where the linen was for the third bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Tim

Stayed 2 nights in Jul 2025

10/10 Excellent

Marn-Yee

Stayed 3 nights in Jul 2025

10/10 Excellent

Justin, Arlington

Stayed 4 nights in Jul 2025

2/10 Terrible

AI-LING

Stayed 3 nights in Jun 2025

10/10 Excellent

Anick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room is perfect for a family of 4 with children.
Stayed 6 nights in Jul 2025