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HOTEL MYSTAYS Nishi Shinjuku

3.0 star property

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Photo gallery for HOTEL MYSTAYS Nishi Shinjuku

In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
View from room
View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$139
Nov 30 - Dec 1

Explore the area

View in a map
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Place, Tokyo Dome
    ‪13 min drive‬
  • Place, Tokyo Tower
    ‪13 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Standard Semi Double【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Semi Double【Non-Smoking】

  • Sleeps 2

View all photos for Standard Single Room, Non Smoking (For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (For 1 Adult)

8.0 out of 10
Very good
(13 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Semi-double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (For 2 Adults)

8.8 out of 10
Excellent
(10 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 Adults)

9.4 out of 10
Exceptional
(9 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (For 2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

9.8 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior View Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior View Twin【Non-Smoking】

  • Sleeps 2

View all photos for Panorama Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin【Non-Smoking】

  • Sleeps 2

View all photos for Panorama Triple【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple【Non-Smoking】

  • Sleeps 3

View all photos for Standard Single【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single【Non-Smoking】

  • Sleeps 1

View all photos for Standard Double【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double【Non-Smoking】

  • Sleeps 2

View all photos for Superior Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin【Non-Smoking】

  • Sleeps 2

View all photos for Standard Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin【Non-Smoking】

  • Sleeps 2

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About this property

HOTEL MYSTAYS Nishi Shinjuku

3-star hotel in Shinjuku
Along with a restaurant, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
HOTEL MYSTAYS Nishi Shinjuku offers 105 air-conditioned accommodations with safes and slippers. Televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, laundry facilities, and an elevator.

HOTEL MYSTAYS Nishi Shinjuku has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
新宿美食倶楽部「天の川」 - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • 新宿美食倶楽部「天の川」

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1800 for adults and JPY 1800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mystays Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel
HOTEL MYSTAYS Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel Tokyo

Reviews

HOTEL MYSTAYS Nishi Shinjuku Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 218 out of 463 reviews
Rating 8 - Good. 166 out of 463 reviews
Rating 6 - Okay. 54 out of 463 reviews
Rating 4 - Poor. 13 out of 463 reviews
Rating 2 - Terrible. 12 out of 463 reviews

Reviews

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panoramic triple room was great. Biggest room we had while in Japan and at an excellent value for Tokyo. Nice view, pretty quiet neighborhood but still very close to Shinjuku. And plenty of good food within 2 blocks 2 Family Marts within 2 blocks of the hotel. Staff was friendly and kind. Laundry room is open 24/7. They will watch your luggage for a bit. Didn't try the restaurant. But good hotel!
Stayed 3 nights in Jul 2025

8/10 Good

Riley

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

ryuichi

Access good and convenience
Stayed 6 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 6 nights in Jul 2025

6/10 Okay

siu kei

Stayed 2 nights in Jul 2025

10/10 Excellent

Metram

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and accommodating. Hotel is about 10 min walk from the metro.
Stayed 9 nights in Jul 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service

Good, cheap hotel

This hotel was rather inexpensive, so the room was small and the amenities were few. But, I couldn't expect more because of the inexpensive price.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and reasonable price, but the room was exceptionally small—even by Tokyo standards. It was difficult to open our suitcases fully, which made moving around a bit challenging.
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Khanh

Hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

6/10 Okay

Stephen

The bathroom floor was very unclean. Good location
Stayed 1 night in Jun 2025

10/10 Excellent

Chad

Liked: Cleanliness, property conditions & facilities
Very nice place to stay after landing in Tokyo
Stayed 2 nights in Jun 2025

10/10 Excellent

Kalifa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Fantastic location in the heart of Shinjuku. Easy access to subway and tons of restaurants. Room clean and comfortable.
Stayed 4 nights in Jun 2025

8/10 Good

Nalisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is ok for price if you want cheap; you do need to walk a bit to get to the main Shinjuku station. We had a toddler along with a pram in the room and suitcases so even less space. Also the hotel is next door to a gravesite which we didn't know before booking. overall its ok for a cheap place, its clean has a microwave on 1 level and along with washing machine and dryer. 7/11 down one end of the street. very quiet street if thats what your after
Stayed 6 nights in Jun 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. 7 eleven around the corner is so convenient for breakfast, drinks and snacks. Restaurants and shopping are a few minutes walk away. Staff are helpful and responsive to our needs. There is an elevator on the street level for those who have difficulty carrying their luggage up the steps to the first floor reception area.
Stayed 3 nights in Jun 2025

6/10 Okay

Ulises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac wasn’t working in our room, extremely hot. Not happy.
Stayed 5 nights in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Great deal
Stayed 2 nights in May 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Hui

Stayed 3 nights in May 2025

10/10 Excellent

Mersiha

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, walking distance to everything! Single room is small but double bed rooms are decent size for Tokyo!!
Stayed 5 nights in May 2025

10/10 Excellent

Blake

Stayed 1 night in May 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel staff were friendly and respectful, room was clean and bed was comfy. My gf and I stayed for 5 days and enjoyed it. Only caution is the room is the size of a university dorm, we were personally perfectly fine with that.
Stayed 5 nights in May 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for 2 Nights. Our room was small and not much room for two with luggage. The restaurant on site served a good breakfast
Stayed 2 nights in May 2025