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Grand Prince Hotel Shin Takanawa

5.0 star property

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Photo gallery for Grand Prince Hotel Shin Takanawa

Enjoy a warm and inviting dining experience in our restaurant, featuring a central bar and comfortable seating areas.
Enjoy the expansive view from this balcony with a clear view of the sky.
Experience the contemporary lobby with a sleek floor, geometric light fixture, lush greenery, and striking artwork.
Traditional Japanese temple at the base of stone steps, surrounded by lush foliage and ornate decorations.
Enjoy a city view from the comfort of your room, featuring a large window with a city skyline and a lit tower in the distance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612
  • Tokyo Tower
    ‪5 min drive‬
  • Shibuya Crossing
    ‪6 min drive‬
  • Tokyo Imperial Palace
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪12 min drive‬

Room options

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

  • 415 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

  • 1294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Standard Corner Twin Room, Non Smoking

  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

  • 647 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Triple Room, Non Smoking

  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Corner Twin Room, Non Smoking

  • 415 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 415 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner King Room, Non Smoking

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Room with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club King Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Room with Lounge Access, Non-Smoking

  • 1294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Standard Fourth Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking)  | Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Room with Lounge Access (Non-Smoking) 

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior King Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Triple Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

  • Sleeps 2
  • 2 Twin Beds

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Smoking

  • Sleeps 3

4Beds - Non-Smoking

  • Sleeps 4

Superior Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Smoking

  • Sleeps 2

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Similar properties

Escape to a serene oasis amidst lush greenery and blooming flowers, surrounded by a tranquil pond and a traditional stone lantern.

Grand Prince Hotel Takanawa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1006)
$386 nightly
The price was $552
The price is $386 total
All taxes and fees included in total
Grand Prince Hotel Takanawa

About this property

Grand Prince Hotel Shin Takanawa

5-star hotel in Minato
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, spa services, and conference space.
Grand Prince Hotel Shin Takanawa offers 908 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 25801 square feet (2397 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Grand Prince Hotel Shin Takanawa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Koki-Den - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Shimizu - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
Lounge Momiji - This café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
SLOPE SIDE DINER ZAKURO - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
ASAMA - This bar serves dinner and light fare. Open select days.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ASAMA
  • Koki-Den
  • Lounge Momiji
  • Shimizu
  • SLOPE SIDE DINER ZAKURO

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5085 for adults and JPY 2825 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 8000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Grand Prince Hotel Shin Takanawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 732 out of 1330 reviews
Rating 8 - Good. 347 out of 1330 reviews
Rating 6 - Okay. 158 out of 1330 reviews
Rating 4 - Poor. 55 out of 1330 reviews
Rating 2 - Terrible. 38 out of 1330 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Leonardo

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

8/10 Good

Tatsuro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility in quiet area.
Stayed 1 night in Mar 2025

6/10 Okay

Tanuj

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s a typical Japanese hotel. Maybe one notch better than APA. Don’t consider it to be a 4 star hotel. it’s a factory , no early check in no late check out. No request entertained. I specifically requested that my room should not be very far from elevator and instead they gave me the last room in the hall and asked to adjust for 5 nights. No room service. The rooms were not being cleaned properly. Probably by the time cleaners reached my room they must be tired.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

SIMON

Traveled with family
Liked: Cleanliness, staff & service
Beautiful gardens, especially during cherry blossom season, nice coy pond also. The reception and dining areas are reminicent to Las Vegas , however the rooms are dated back to the 1980's decor and bathroom facilities. The property was clean, but the rooms underwhelming.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara

Stayed 1 night in Apr 2025

10/10 Excellent

Mari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast choices We would love to com back again
Stayed 1 night in Apr 2025

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
I usually stay at the club level. The facility is old but well taken care of. Club lounges are very nice. The hotel has history and wonderful inner court garden. Many restaurants neary by are decently priced. Very close to JR Shinagawa station with great access to Haneda Airport and to other cities.

4/10 Poor

Celeste

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is very outdated and not well maintained. The edges of the mattress cover in our room were worn and frayed. A strong odor of smoke permeated our “non-smoking” room. Bathroom facilities are old; it included a tub with surround shower curtain. It’s difficult to find your way around and through the property. There are several hotels on the site which add to the confusion. Overall, I am unable to recommend this hotel. In my opinion, the 8.6 point rating posted on Expedia was not warranted. It should rank instead in the 7.5-7.8 range.
Stayed 1 night in Mar 2025

10/10 Excellent

Celia, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is not a good hotel for travelers. It’s not a convention centers with rooms. Super rowdy with big groups of either conferences or organized tours. It’s far from the city, no good food options around. The hotel’s breakfast is crowded. Long queues and waiting times for everything stop checkin to checkout to breakfast. The staff, while polite, is not friendly, makes mistakes with bills, everything takes a long time to even talk to somebody who can answer your question and even than the problems are not resolved. I wouldn’t recommend this hotel for solo/couple/family travels.
Stayed 4 nights in Mar 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice! Not much place for shopping.
Stayed 13 nights in Feb 2025

10/10 Excellent

Hide

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all great here
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel by chance through expedia and I must say I was very happy to have been able to stay here. I guess I wasn't ready for the high class look and feel of thisbplace like I was staying in a Vegas style hotel! Great room and great staff. We had a great view of the Tokyo Tower from our room and added to the overall experience as well. The garden at the ground level was very nice and beautiful. The breakfast buffet has a alot of choices between Japanese and American styles. I would love to stay here again when ever come through this area again!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sascha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good distance for walk to shikanawa station. Hotelroom in good condition and clean. Check-in very fast and comfortible. Seveneleven in basement are perfekt!
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

EUN SOOK

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was nice to have 7 Eleven, Tully coffee and many good restaurants. I like the resort with the Japanese garden. Only thing our air conditioner did not work. We end up just opening the window to get a some air
Stayed 4 nights in Mar 2025

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, amenities
Staff needs training and understanding how to accommodate customers who just had a red eye flight but being turned away coldly stating no earlier admisson to the room even it is cleaned and ready. On check out they did not even ask how was the trade.
Stayed 5 nights in Mar 2025