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Exsaison Sugamo

2.5 star property

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Photo gallery for Exsaison Sugamo

Mini-fridge, electric kettle
Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Lobby sitting area
Mini-fridge, electric kettle

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
$108
Nov 11 - Nov 12

Explore the area

View in a map
1-28-11, Sugamo, Toshima-ku, Tokyo, Tokyo, 170-0002
  • Place, Sunshine City Shopping Mall
    ‪4 min drive‬
  • Place, Waseda University
    ‪8 min drive‬
  • Place, Tokyo Dome
    ‪9 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

View all photos for Double Room, Non Smoking (without Kitchenette)

Iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking (without Kitchenette)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Kitchenette

Double Room, Non Smoking, Kitchenette | Iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking, Kitchenette

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed with Sofa bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed)

Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed) | Iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (2 Twin Beds and 1 Twin Sofa Bed)

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon)

Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon) | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, Non Smoking (1 Double, 1 Sofa Bed, and 1 Futon)

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Exsaison Sugamo

Hotel in Toshima
Laundry facilities and free WiFi in public areas are available at this smoke-free hotel.
Exsaison Sugamo offers 25 air-conditioned accommodations with slippers and hair dryers. 20-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and bidets. This Tokyo hotel provides complimentary wireless Internet access.

Exsaison Sugamo features laundry facilities and an elevator. Public areas are equipped with complimentary wireless Internet access.

Exsaison Sugamo is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Exsaison Sugamo Hotel
Exsaison Sugamo Tokyo
Exsaison Sugamo Hotel Tokyo

Exsaison Sugamo Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 10 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 12 out of 50 reviews

6.0/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Devin

Stayed 11 nights in Jun 2025

2/10 Terrible

lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dusty and I kept sneezing. Also the wall are thin I can hear the people in the next room. Place is nearby to a train station and convience store which was nice. But there was no staff at the front even though it said that there would be one.
Stayed 4 nights in Apr 2025

2/10 Terrible

Kin Hang

Traveled with family
Disliked: Amenities
Too small dirty
Stayed 5 nights in Dec 2024

2/10 Terrible

Janet, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities
Would never stay here again. Booked a week and was not up front that there will be no
Stayed 7 nights in Nov 2024

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Low key area with great dining variety
Stayed 4 nights in Oct 2024

10/10 Excellent

PUI K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy to get around
Stayed 2 nights in Oct 2024

8/10 Good

Sunny

Liked: Cleanliness, amenities, property conditions & facilities
Over all clean quite easy access…
Stayed 5 nights in Oct 2024

10/10 Excellent

PUI K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast response
Stayed 5 nights in Oct 2024

6/10 Okay

ROSANNA

Stayed 5 nights in Sep 2024

10/10 Excellent

Brett

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall was very good, there’s a 7/11 almost next door and it’s very close to several food options and the Sugamo station (which takes you directly to Shinjuku/Shibuya among others)
Stayed 6 nights in Apr 2024

2/10 Terrible

Aaron, Vassar

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS. SMELLY ROOM. NO STAFF. STAY AWAY FROM THIS PLACE.
Stayed 4 nights in Feb 2024

6/10 Okay

Takahiro

Liked: Cleanliness
Very convenient location since it is close to the train station. Check-in and check-out a little confusing but not too complicated. Biggest complaint would be the slight lingering smoking smell in the room; I would not want to stay for a long time.
Stayed 1 night in Oct 2023

6/10 Okay

Herman Bergendahl

Traveled with group
Disliked: Staff & service, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

拓樹

Stayed 2 nights in Jun 2025

6/10 Okay

Katsumi

Disliked: Cleanliness, property conditions & facilities, room comfort

価格にこだわりのある層の方々にはお勧め

サービスや過ごしやすさ等は全く気にしない､利便性と価格のみを重視する方々にはお勧め
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

YIBIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

MANAMI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

MASAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大雑把な性格で不親切な設計に慣れてる人にかなり合うホテル チェックインは受付の方が居ないのでタブレットで1個1個注意して見ながらチェックインしないといけない、パスワードをどう打ち込んで部屋に入るのか迷う。 見落としてるだけかもしれませんが説明が一切なくタブレットでチェックインしなければいけない事や部屋に入るまでの流れやパスワードなどが少し不親切に感じました。 ただ入れば後は普通の質素なホテルという感じで個人的にはかなり良かった。スーパーも近い、ランチが安いネパール料理屋が目の前、巣鴨駅にかなり近くアクセスも良い。 6泊しましたがバスタオルが3枚だけで自分は大雑把な為全然それで大丈夫でしたが手拭き用のタオルも1~2枚あればさらに良かったかな 普通の人からしたら☆2~3ですが個人的には☆4.5くらいです
Stayed 6 nights in Dec 2024

6/10 Okay

Claire

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not suitable at all

The only good thing about this hotel is very close to JR station. Just 2 minutes walk. There is a few steps before entering the hotel. It is so inconvenient for travellers. The room is messy. The carpet is really dirty. No matter how many days you stay, there is NO cleaning service during the stay. You have to buy your own rubbish bag and throw away by yourself. No towel will be changed. You have to buy toilet paper and face tissue by yourself when they used up. There is no counter that you can ask for help.
Stayed 8 nights in Dec 2024

10/10 Excellent

EUNSUN

Stayed 1 night in Dec 2024