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Citadines Central Shinjuku Tokyo

4.0 star property

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Photo gallery for Citadines Central Shinjuku Tokyo

Two single beds with white linens and pillows, a nightstand with a lamp, and a framed picture adorn this cozy space.
Enjoy meals in a spacious dining area with long tables and comfortable chairs.
Relax in a stylish space with a comfortable sofa, flat-screen TV, and desk with lamp.
Welcome to our reception area, where friendly staff are available to assist with check-in and answer any questions. Guests can view breakfast options on the menu board and browse books on the bookshelf.
Welcome to our reception area, where a modern desk and abstract art create a warm and inviting space.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Omoide Yokocho
    ‪6 min walk‬
  • Tokyo Tower
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Premier Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Executive Studio, 2 Twin Beds

  • 249 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Studio, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Studio, 1 Double Bed

8.4 out of 10
Very good
(55 reviews)
  • 182 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Executive Studio, 1 Double Bed

  • 262 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Studio, 1 Double Bed

7.8 out of 10
Good
(17 reviews)
  • 182 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Deluxe Studio, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 296.98 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio Suite

Premier Studio Suite | Premium bedding, down comforters, in-room safe, desk

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Studio, 2 Twin Beds

Club Studio, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Club Studio, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 1 Bedroom

Executive Twin Room, 1 Bedroom | Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, 1 Bedroom

  • 417 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About this property

Citadines Central Shinjuku Tokyo

4-star hotel in Shinjuku
This hotel features a restaurant, a microwave in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Citadines Central Shinjuku Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stella - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per night
Cribs (infant beds) are available for JPY 550 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1650 for adults and JPY 660 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550 per night
  • Rollaway bed fee: JPY 4840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shahrezad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

NG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Apr 2025

8/10 Good

Antoine A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great restaurant us within walking distance.
Stayed 1 night in Apr 2025

2/10 Terrible

miss

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff Unclean rooms Ac not working
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel 3 times so they must good. It is 10 mins walk from Shinjuku stn east exit. The rooms are slightly larger than some other similar priced japan hotels. There is space to open cases and store clothes. Good breakfast buffet.
Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Traveled with family
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport very convenient
Stayed 1 night in Mar 2025

4/10 Poor

Sanjit

Traveled with group
Disliked: Cleanliness
It is located in red light area. Area around was dirty.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

James, Keswick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to be in Kabukicho, this is great spot.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A conveniently located hotel in the heart of Shinjuku providing all the basics of a Tokyo business hotel. The front desk is EXTREMELY helpful in terms of providing directions and suggestions for one's stay. The room was tight, but hey, this is Tokyo and that's to be expected. There are two restaurants in the complex, a convenience store, and an easy walk to Shinjuku station and other subway stations. Goldengai is close. The surrounding area features many seedy looking establishments but safety was not a concern and the street scene added a bit of "colour" to our brief Tokyo visit. Recommended.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing with holding all our baggage while we walked about even though we had checked out
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Citadines fan!

Great location, very close to a lot of restaurants and to Shinjuku station. So much shopping around. We booked 3 rooms for our group after coming from Citadines Yokohama. The property is a bit older compared to the Yokohama one, maybe a renovation is due soon, but overall very happy staying with any Citadines property!
Stayed 1 night in Mar 2025

8/10 Good

gerard

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The nicest most friendly staff I’ve ever had the pleasure of meeting, couldn’t do enough for you & always smiling. The hotel is in a fantastic location, close to the train stations & the shopping area in Shinjuku & the Golden Gai area with all the bars is right next to the hotel. Overall a great hotel in a fantastic location, highly recommended
Stayed 10 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great hotel, central location and great value.
Stayed 4 nights in Feb 2025

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Convenient lovation
Stayed 4 nights in Nov 2024

10/10 Excellent

TAKUYA

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Some sketchy dudes hanging around outside the entrance all night harassing people passing by.
Stayed 3 nights in Feb 2025

8/10 Good

Nareerut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Shinjuku at a great price.
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Stayed 6 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Small room is expected. Condition of room is outdated especially the bathroom. Sink plug doesn’t stay open, I have to stick a tooth brush handle to hold it up so the water can drain. Breakfast selection is limited. Not worth paying for breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reminded us of a sweet well kept boutique hotel. Breakfast buffet was delicious and staff were friendly courteous. Room and hotel is clean. Room was enough since we only brought carry on baggage. Easy access to trains subways and local shopping. Easy walking to many areas. Family mart located next to hotel so that was a plus in grabbing a quick snack. A little loud at times in early morning hours from people celebrating in the famous bar area located behind hotels alleyway. We thoroughly enjoyed the hotel.
Stayed 4 nights in Feb 2025