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City Express by Marriott Tepotzotlan

Property class: 3.5

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Photo gallery for City Express by Marriott Tepotzotlan

A spacious lobby with a reception desk, seating area, and large windows.
A dining area with a table, chairs, a meal, a drink, and a counter with a TV in the background.
A hotel room with two beds, a desk, a chair, a wardrobe, and a window with a view.
An outdoor patio with tables and chairs, a large umbrella, and a potted plant.
A hotel with a sign reading 'City Express by Marriott,' palm trees, and a van parked in front.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $72
includes taxes & fees
Oct 16 - Oct 17

Explore the area

View in a map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Place, Xochitla Ecological Park
    ‪10 min walk‬
  • Place, National Museum of the Viceroyalty
    ‪3 min drive‬
  • Place, Temple of San Francisco Javier
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a chair, a coffee maker, and a lamp.

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed

A bathroom with a toilet, a sink, and an ironing board.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About this property

City Express by Marriott Tepotzotlan

3.5-star Tepotzotlán hotel walkable to Xochitla Ecological Park
Along with a fitness center, this smoke-free hotel has a conference center and coffee/tea in a common area. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.
City Express by Marriott Tepotzotlan offers 109 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Tepotzotlán hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. A complimentary area shuttle within 10 km is available for guests. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

City Express by Marriott Tepotzotlan is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Express Tepotzotlan
City Hotel Tepotzotlan Express
City Express Tepotzotlan Hotel

City Express by Marriott Tepotzotlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 831 reviews
Rating 8 - Good. 223 out of 831 reviews
Rating 6 - Okay. 109 out of 831 reviews
Rating 4 - Poor. 20 out of 831 reviews
Rating 2 - Terrible. 30 out of 831 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few yards before the Tepotzotlan toll booth. Great for overnight stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet property, good stuff, very clean
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located for business. However, the service is awful and the property pretty rundown.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The Hall, Service Was Perfect
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for a quick business trip.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very good, the room are clear
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stop in the middle of a long trip

Was tired and was not going to reach Queretaro that night coming from Mexico CIty so we atopped just before the toll station in Tepozotlan. The hotel is a few hundred meters from the toll station, clean, comfortable, good breakfast, just what we needed.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
fast check in
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking feels safe. Breakfast is good, but not excellent. Wi-Fi access should be simpler, requiring only a username and password. They ask for too much personal information, such as your address and phone number, which should not be necessary just to connect to the internet.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Blankets and sheets need updates. The breakfast was not that great. The price was good and the service was friendly and the hotel was clean
Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Good
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
N/A
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Express blamed hotels.com for sending reservation day before check in. My family had to stay in a different hotel. This was for my wedding and ruined the experience.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
They give 1 small bottle of water , 3 pillows . There are 2 of us in the room. These are small things that matter and don’t cost much. Room was small . No restaurant, room service was very mediocre
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, excelente servicio de recepción, felicidades
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza del cuarto no era óptima, había residuos sólidos en la alfombra. En recepción, siempre tienen la costumbre de decir que entregan habitación a las 3 PM y después entregar la llave ¿ No pueden omitir ese extraño procedimiento ?
Stayed 1 night in Jun 2026