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Standard Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$70* Per night/room May 30 - May 31

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, HOTEL PUERTA CHICHEN features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Pisté hotel also offers spa services, tour/ticket assistance, and a garden.

HOTEL PUERTA CHICHEN is a smoke-free property.

  • Distance from property (ft) 10
  • Spa services on site
  • Number of meeting rooms - 1
  • Free reception
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Distance from property (meters) 3
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • Snack bar/deli
  • 24-hour front desk
  • Tours/ticket assistance
  • Total number of rooms - 48
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Room Amenities

HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with irons/ironing boards and ceiling fans. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Iron/ironing board
  • Ceiling fan
  • Premium bedding
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • TV size: 39
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Travel crib

Parking

Free parking nearby

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

HOTEL PUERTA CHICHEN has a restaurant on site.

Spa Services

The onsite spa has couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately MXN 10 for adults and MXN 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • HOTEL PUERTA CHICHEN Hotel
  • HOTEL PUERTA CHICHEN Tinum
  • HOTEL PUERTA CHICHEN Hotel Tinum

Hotel Reviews

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