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Location is strategic. The room is clean. The cleaner Long Chun Lane (龙春兰）from Level 26 made our stay very pleasant. She was very helpful and made sure our room is clean everyday. Thank you for making our stay pleasant. Love the welcome drink. The only thing is the name of the hotel is very confusing as it’s totally different from what I booked in the app. If coming from MRT, it’s difficult to find the entrance to the hotel. Lifts are a bit slow. Hope there will be a clear hotel signage at the lift area. Overall it’s a decent hotel. Thank you all for the warm hospitality!

This is a very clean and pleasant hotel. I greatly appreciated the fact that the room was cleaned and the towels changed every day. I also appreciated the laundry service. The staff are genuinely friendly, but the language barrier—particularly regarding English—makes communication difficult. The Wi-Fi connection, however, is very poor. As for breakfast, the establishment should offer more American-style dishes, as the hotel's clientele consists of more than just Chinese guests. Furthermore, it would be necessary to vary the offerings or show a bit more creativity; indeed, if you stay for more than a week, you will end up eating exactly the same thing every morning. Finally, the hotel is truly far from the airport: plan for a travel time of approximately 1 hour and 20 minutes.

Family friendly environment. Clean comfortable and safe space.

Staying at James Joyce Coffetel Beijing Road Branch for my business trip was an excellent experience. It is conveniently located close to the metro station. The quiet lobby is ideal for short work sessions, and the complimentary coffee really boosts my mood. The guest rooms are clean and cozy with complete facilities. The 24-hour front desk offers prompt, professional and thoughtful service. It delivers great value for business travelers, and I will book this hotel again for my next business trip.

Horrible property not as described materially different from the advertising on the Hotels.com website. Hotels.com did nothing to support us during this travel after several complaints about the hotel being materially different from what was advertised refund process took weeks only for it to end in them saying they cannot do anything hotel is in the middle of nowhere it is not a deluxe hotel as described or as pictured and the hotel went further to change the pictures on the booking after I raised a complaint with the Hotels.com staff do not go to this hotel

⭐⭐⭐⭐⭐ Great Location and Comfortable Stay The hotel is conveniently located near both the metro and bus stations, making transportation very easy. There are plenty of nearby dining options, including halal restaurants and a wide variety of international cuisines, which is extremely convenient. The room was clean, well-decorated, and very comfortable. Check-in at the front desk was fast and efficient. The hotel also has a gym available for guests, which is a nice bonus. The front desk staff were very friendly and thoughtful, making the stay even more pleasant. I also really enjoyed the complimentary coffee provided daily—it tasted great. I would definitely consider staying at James Joyce Coffetel again on my next visit.