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Prince Arthur Waterfront Hotel & Suites

2.0 star property

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Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Exterior
Lake view
Banquet hall

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • Pool
  • Laundry

Explore the area

Map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • OLG Casino Thunder Bay
    ‪5 min walk‬
  • Prince Arthur's Landing
    ‪7 min walk‬
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(32 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

City Room, 1 Double Bed

7.2 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

City Double Room, 2 Double Beds

7.0 out of 10
Good
(60 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Queen Beds, Lake View

7.4 out of 10
Good
(16 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, City View

Junior Suite, 1 Double Bed, City View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Double Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Lobby

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  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (872)
$176 nightly
The price is $176 total
includes taxes & fees
Superior Shores Hotel BW Signature Collection By Best Western

About this property

Prince Arthur Waterfront Hotel & Suites

Thunder Bay hotel walkable to OLG Casino Thunder Bay
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and conference space. Change of towels is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to a children's pool and an indoor pool, Prince Arthur Waterfront Hotel & Suites provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10000 square feet (929 square meters) include conference space. This Victorian hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Prince Arthur Waterfront Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 231 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 198 out of 1004 reviews
Rating 4 - Poor. 140 out of 1004 reviews
Rating 2 - Terrible. 115 out of 1004 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan, Beardmore

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to move rooms due to knocking screaming and fighting all night. Moved floors. Front desk said we should not have ever been out on that floor
Stayed 1 night in Apr 2025

10/10 Excellent

Giuseppe

Stayed 4 nights in Apr 2025

8/10 Good

Luke

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, and the view was excellent. The swimming pool was questionable based on location and carpet, plus lack of security cameras i.e. blind spots. Parking lot does not deter random foot traffic. Room had microwave, fridge, and complimentary coffee and tea, bathroom had available soap/ conditioner plus towels. Tv is working as well with basic channels for viewing Overall a good stay.
Stayed 1 night in Apr 2025

2/10 Terrible

jennifer lynn

Disliked: Property conditions & facilities
I have stayed on the 3rd floor before and it was lovely. This time I was on the 4th floor, maintenance was working on their only elevator and I have a disability. Get to the room, had some sort of smell, the whole 4th floor. Electrical sockets didn’t work, the beds were like toddler beds with like a plastic pee protector, couch was all ripped, no tv in the room, there was a person yelling outside my window. I was too tired when i arrived to switch and had to leave shortly after arriving. Overall not impressed with this suite AT ALL. A suite is supposed to be nice, especially for $200 a night.
Stayed 1 night in Apr 2025

2/10 Terrible

Gurider

Stayed 1 night in Apr 2025

4/10 Poor

Bill

Disliked: Property conditions & facilities
Its rundown and in a derelict neighbourhood. And over priced>
Stayed 2 nights in Apr 2025

8/10 Good

Jodee

Liked: Cleanliness, staff & service
Maid service only emptied the garbages dueing our stay we had to go to the front desk to get fresh towels, kleenex, coffee and toilet paper for our second night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
Its service
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Staff & service
Room smelled of cigarette smoke
Stayed 2 nights in Apr 2025

4/10 Poor

Peter

Traveled with partner
Liked: Amenities
The main elevator wasn’t working, and were concerned about some the people around.
Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

jennifer lynn

Liked: Cleanliness, property conditions & facilities
Good price for what you get.
Stayed 1 night in Mar 2025

6/10 Okay

Ava

Liked: Staff & service
Wor
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

kari

Stayed 1 night in Mar 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Melanie

Liked: Staff & service
Disliked: Cleanliness
Rats outside the door
Stayed 1 night in Jan 2025

8/10 Good

Amber

4/10 Poor

Rebecca, Neshkoro

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Fantastc restaurants, coffee, bakery, and indoor marketplace all within a couple blocks. We took the free shuttle to the Scotties tournament. It was perfect! Only downside is that this historic hotel built by Canadian Pacific railway, (once hosted Queen Elizabeth we were told) is in the process of being renovated. Even though we were aware of this ahead of time , the hotel's condition was much worse than we could imagine. The bed and bathroom was clean. But we had to take a bedsheet off and cover the couch before we could sit on it. Staff offered us a different room, but the couch upholstery was extremly worn, the cushion filthy on the arm chair in the offered room. We have never ever stayed somewhere so depressing. Once the rooms are redone, I would maybe give it another chance...
Stayed 5 nights in Feb 2025

4/10 Poor

Telly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2025

2/10 Terrible

Madison

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The moment we saw the building we immediately were thrown off as it looked pretty run down. There were also lots of people smoking and hanging out near the entrance. Lobby was nice, but the elevator, stairs & floors REEKED of smoke & were filthy. There were questionable people hanging out in the halls. The room itself was fairly clean but didn’t smell very good & was very old. As we were getting ready for bed we could hear what sounded like a rat or mouse in the walls, we then noticed the cracks in the concrete & insulation showing through. We let the front desk know and they said we would get a refund through expedia as this is where we paid for it, and we moved to a different hotel that night. Never would I reccomend staying here. Felt extremely uncomfortable and unsafe.
Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our bestie at the front desk 💕💕
Stayed 1 night in Jan 2025