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Prince Arthur Waterfront Hotel & Suites

2.0 star property

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Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Exterior
Banquet hall
Lake view

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • Pool
$144
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Place, OLG Casino Thunder Bay
    ‪5 min walk‬
  • Place, Prince Arthur's Landing
    ‪7 min walk‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(44 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Lake View

7.0 out of 10
Good
(31 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

City Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

City Double Room, 2 Double Beds

7.0 out of 10
Good
(71 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Queen Beds, Lake View

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, City View

Junior Suite, 1 Double Bed, City View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Double Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

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Bar (on property)

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  • Hot Tub
  • Pet friendly
  • Kids pool
3.4 out of 5, 1,059 reviews
Superior Inn Hotel and Conference Centre Thunder Bay

About this property

Prince Arthur Waterfront Hotel & Suites

Thunder Bay hotel walkable to OLG Casino Thunder Bay
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and conference space. Change of towels is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to a children's pool and an indoor pool, Prince Arthur Waterfront Hotel & Suites provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10000 square feet (929 square meters) include conference space. This Victorian hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Prince Arthur Waterfront Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1058 reviews
Rating 8 - Good. 323 out of 1058 reviews
Rating 6 - Okay. 205 out of 1058 reviews
Rating 4 - Poor. 150 out of 1058 reviews
Rating 2 - Terrible. 126 out of 1058 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Deirdre

Business traveler
Liked: Cleanliness, amenities
The elevator was secure but difficult to navigate.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
I love the old style charm and the view of the lake.
Stayed 1 night in Jun 2025

6/10 Okay

Jeremiah

Business traveler
Liked: Property conditions & facilities
I had reserved the junior suit . Apon check in i was put in room 319 . It was the most disgusting room i had ever seen . Burn holes in table and other areas . Stuff still in the toilet.. dubble checked my reservation to make sure it saide junior suit . Left my stuff in the room and went back down to the front desk . There i was informed that the junior suit was distroeyed by previous guests . She proceeds to tell me i moved you into a lake faceing room . I explained that when rooms that are reserved and the hotel can not fulfill the reservation that you usually get an upgraded room . Not a down grade . The person at the desk agreed with me . She them made it much better by putting me in the exutive suit . Room 327 i believe after that the rest of the stay was great. Thank you . I will book and stay again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pretty cool with a lot of history. Our room was huge and very clean. Front desk staff extremely helpful at check in. Years ago I assume they allowed smoking everywhere and you can still smell it in the halls on the 3rd floor. Thankfully you couldn’t detect it in the room. That is the only negative.
Stayed 1 night in Jun 2025

6/10 Okay

Nuri

Disliked: Staff & service, property conditions & facilities
Unsafe area Scary people hanging around Watching Room floor very dirty Sticky can't walk bare foot.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great. Food was good at the restaurant.
Stayed 2 nights in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Hotel was clean, but has seen better days.

Exterior needs some attention as it is dirty and weathered. The Room was comfortable and clean with some new carpet needed. The view from our room was nice as we faced the Bay. Has a pool and hot tub. Restaurant was nice, but pricey and the waitress didn’t know anything about the food on the menu we asked her about. Fortunately the food was tasty and well cooked.
Stayed 1 night in Jun 2025

2/10 Terrible

Kaitlyn

Stayed 1 night in Jun 2025

6/10 Okay

Marina

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
100 year old waterfront property's can be beautiful when maintained well. This sadly is showing its age, not in a good way. The main elevators were broken during our stay,
Stayed 1 night in Jun 2025

8/10 Good

Teresa, Calgary

Traveled with family
Liked: Staff & service
Amazing, friendly and great service from staff! The hotel is historical but it could use an upgrade and area seems unsafe.
Stayed 1 night in Jun 2025

4/10 Poor

Dawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked a junior suite with 2 double beds. Checked into the room which had one double bed and a love seat. Dust triggered allergies almost immediately. Front desk person very accommodating and worked with Expedia to ensure a refund. I appreciated him for that.
Stayed 1 night in Jun 2025

10/10 Excellent

Chanequa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheaper in Great Location

I had to book a stay with short notice. Nicole, at the front desk is awesome. I also had another booking and she gave me tips on how to book and not incur cancellation fees. She also looked up where and when I could book to pay less. All staff are friendly. The area gets active at night but there is 24 hour security. My car was safe and there were no "kusties" hanging around. Instead they go to the Marina Park or cross over bridge.
Side of hotel near entrance parking looking at Lake Superior
shoreline
Marina Park
Marina Park
Stayed 3 nights in Jun 2025

10/10 Excellent

Svet

Stayed 1 night in May 2025

8/10 Good

Sonia

Stayed 1 night in Jun 2025

8/10 Good

Phillip, Columbus

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of Lake Superior from my 5th (top) floor, even though I asked for a ground floor room (since I’m traveling with my puppy dog!). The outside noise (3 train tracks & a major road) was a bit much too. But, since I will probably never be back in Thunder Bay I did enjoy the walk down by the dock and the people were nice and friendly.
Window view
Dockside
Memorial park area
Stayed 1 night in Jun 2025

8/10 Good

Tammy

Stayed 1 night in Jun 2025

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were expecting nostalgic but the property is in dire need of updating
Stayed 1 night in Jun 2025

10/10 Excellent

Don

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Highly recommend it!
Stayed 1 night in Jun 2025

8/10 Good

Chloe

We stayed here before it’s nice
Stayed 1 night in Jun 2025

6/10 Okay

Thompson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Glen

Traveled with partner
Liked: Amenities
Beautiful historical building. Great staff and management
Stayed 1 night in May 2025