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Prince Arthur Waterfront Hotel & Suites

2.0 star property

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Photo gallery for Prince Arthur Waterfront Hotel & Suites

City Room, 1 Double Bed | 1 bedroom, desk, iron/ironing board, free WiFi
City Double Room, 2 Double Beds | Bathroom | Free toiletries, hair dryer, towels, soap
City Room, 1 Double Bed | Bathroom | Free toiletries, hair dryer, towels, soap
1 bedroom, desk, iron/ironing board, free WiFi
City Double Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
$134
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Place, OLG Casino Thunder Bay
    ‪5 min walk‬
  • Place, Prince Arthur's Landing
    ‪7 min walk‬
  • Place, Magnus Theater
    ‪7 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(45 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | 1 bedroom, desk, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Lake View

7.2 out of 10
Good
(33 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, free WiFi

City Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

City Double Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

City Double Room, 2 Double Beds

7.0 out of 10
Good
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Suite, 2 Queen Beds, Lake View

7.6 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Queen Bed, Hot Tub

Luxury Suite, 1 Queen Bed, Hot Tub | 1 bedroom, desk, iron/ironing board, free WiFi

Luxury Suite, 1 Queen Bed, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Family Suite

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, City View

Junior Suite, 2 Queen Beds, City View | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 Queen Bed, City View

Single Room, 1 Queen Bed, City View | 1 bedroom, desk, iron/ironing board, free WiFi

Single Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, City View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Single Room, 1 Queen Bed, Lake View

Single Room, 1 Queen Bed, Lake View | 1 bedroom, desk, iron/ironing board, free WiFi

Single Room, 1 Queen Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 2
  • 2 Queen Beds

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  • Hot Tub
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3.4 out of 5, 1,018 reviews
Superior Inn Hotel and Conference Centre Thunder Bay

About this property

Prince Arthur Waterfront Hotel & Suites

Thunder Bay hotel walkable to OLG Casino Thunder Bay
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and conference space. Change of towels is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to a children's pool and an indoor pool, Prince Arthur Waterfront Hotel & Suites provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10000 square feet (929 square meters) include conference space. This Victorian hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Prince Arthur Waterfront Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 257 out of 1012 reviews
Rating 8 - Good. 296 out of 1012 reviews
Rating 6 - Okay. 198 out of 1012 reviews
Rating 4 - Poor. 141 out of 1012 reviews
Rating 2 - Terrible. 120 out of 1012 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Nick

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub was filthy. No soap/shampoo in room. Hallways were noisy. Walls damaged. Doors flimsy.
Stayed 3 nights in Aug 2025

6/10 Okay

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Trever

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Amazing sunrise view by Lake Superior and Sleeping Giant.
A view of sunrise from our room
Stayed 2 nights in Aug 2025

4/10 Poor

Christall

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dated. Appreciate they had security on site in the evening, they needed it.
Stayed 1 night in Aug 2025

2/10 Terrible

Harpreet

Stayed 1 night in Aug 2025

2/10 Terrible

Dwayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Paul

I couldnt get in as they lock the doors early. Says it all about the area. No one was answering the phone either. It is not the way to start a check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tough to get to - no one mentioned the streets were under construction
Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness

Great welcome but it needs a little elbow grease.

We were very impressed by the reception staff as well as the restaurant staff - they were pleasant and helpful. We were disappointed with the cleanliness of the room. We recognize it is an older hotel and they are working on upgrade. It has a lot of potential but in the meantime it is importantly to keep up thorough vacuuming and keep the windows clean and the area around dusted.
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with partner
The price was right and parking was great but the hotel is “tired”, it’s glory days are past and it’s not the greatest part of town, not really unsafe but also not very special.
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe. Friendly staff, security in parking area
Stayed 1 night in Aug 2025

8/10 Good

Terry, Niagara Falls

Liked: Staff & service
Disliked: Amenities
The hotel was ok. We paid for a suite and had a bit of extra space which was nice. We felt nervous leaving our car outside as there were lots of people hanging around overtly taking drugs in the car park. The same people seemed to be staying in the hotel as they were wandering in and out of the property. That said, once we were in our room we didn’t have much of an issue. I wouldn’t feel comfortable taking children into the hotel though due to all of the drug taking etc everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Stayed 3 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel that could use a few updates. That being said, I loved my stay. Pool was great. Gym was dirty, but massive and functional. I loved my room, even though the carpet had cigarette burns, which just made me laugh. It's just how old the carpet is. It is a beautiful hotel, with some questionable people wandering outside. Security was great though. If you're not racist, enjoy an older hotel and the beauty that comes with it, this is for you. Free bacon and egg breakfast every morning in the restaurant was excellent. Staff was excellent, including the restaurant where my wonderful server has worked for 27 years.
Free flavored water in the lobby.
Great view on the lakeside rooms.
Antique chairs, worn but beautiful.
View above the lobby in the mezzanine.
Stayed 1 night in Aug 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

josee dostie

Disliked: Cleanliness, property conditions & facilities
The property is in need of renovation, service was good,
Stayed 1 night in Aug 2025

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Disliked: Property conditions & facilities
The hotel was the bomb in the day but sadly no longer. While the room was clean and spacious the clientele was a bit sketchy.
Stayed 1 night in Aug 2025

8/10 Good

Beverly

Traveled with family
Liked: Amenities, property conditions & facilities
We had a beautiful view of the harbour and park area
Stayed 2 nights in Aug 2025

10/10 Excellent

joseph

Stayed 1 night in Aug 2025

6/10 Okay

ALVAREZ

Stayed 1 night in Aug 2025

10/10 Excellent

melinda

Stayed 1 night in Aug 2025

2/10 Terrible

Vikas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All the negative reviews are on the spot. Area is unsafe for families and hotel seems like a permanent residence of all the drug addicts.
Stayed 1 night in Aug 2025

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, amenities
It was very historic, elevators need an update and there was lots of bottles in the halls and stairwells
Stayed 1 night in Aug 2025