Check-in was fine. Room very nice but a/c a little loud. Had to go downstairs for ice. TV supposedly had Netflix and Prime (if you have a subscription) but couldn't sign in and front desk couldn't reach IT to help. Tried to get a coffee from the lobby, but no creamer. Front desk said they only have fresh and offered to go to the kitchen and get me some (which was really nice) but I didn't want it enough to make him go. Breakfast was nice, with the usual waffles, oatmeal, etc., as well as pre-made sausage and egg biscuits/bagels, which were tasty. Luggage carts were 3-wheeled instead of 4, which made them a little harder to control. All in all, I would rate it 4 out of 5.