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Novotel Den Haag City Centre

4.5 star property

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Photo gallery for Novotel Den Haag City Centre

Daily buffet breakfast (EUR 24 per person)
Children's activities
Reception
Bicycling
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
$129
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Hofweg 5-7, The Hague, 2511 AA
  • Place, Mauritshuis
    ‪4 min walk‬
  • Place, Madurodam
    ‪4 min drive‬
  • Place, Scheveningen Beach
    ‪8 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(23 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Den Haag City Centre

4.5-star The Hague hotel, connected to a shopping center in The Hague Center
This smoke-free hotel features a restaurant, 15 beach bars, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
Novotel Den Haag City Centre offers 113 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This The Hague hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 15 beach bars and a bar/lounge. This 4.5-star property offers access to a business center, 2 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 969 square feet (90 square meters) include a conference center. This luxury hotel also offers a fitness center, a terrace, and an arcade/game room. Parking is available onsite for a surcharge. A total renovation of this property was completed in February 2020.

Novotel Den Haag City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Gallery61 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • 15 beach bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gallery61

Things to do

  • Arcade/game room
  • Art gallery
  • Beach club
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (969 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Parking for electric, hybrid, and LPG vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Den Haag Novotel
Haag City
Novotel City Centre Den Haag
Novotel Den Haag Centre
Novotel Den Haag City
Novotel Den Haag City Centre
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre Hotel The Hague
Novotel Den Haag City Centre The Hague
Novotel Haag
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre The Hague
Novotel Den Haag City Centre Hotel The Hague

Reviews

Novotel Den Haag City Centre Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 163 out of 309 reviews
Rating 8 - Good. 105 out of 309 reviews
Rating 6 - Okay. 29 out of 309 reviews
Rating 4 - Poor. 9 out of 309 reviews
Rating 2 - Terrible. 3 out of 309 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Highly recommended
Stayed 1 night in Jun 2025

8/10 Good

Viran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Min Hui

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, very nice stay with friendly reception and i absolutely love the breakfast!
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great access to public transport. The breakfast was amazing and staff really helpful. Would stay again!
Stayed 1 night in May 2025

10/10 Excellent

EVELYN P

Stayed 3 nights in May 2025

10/10 Excellent

Lynda, WEST COVINA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice and big room I shall book again this place .
Stayed 3 nights in May 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Hersh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, very nice modern comfortable rooms. The only issue was with parking as we were not allowed to park the hybrid rental car we were driving.
Stayed 3 nights in May 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property located in the Passage centre and very close tot eh Royal shopping district Staff were helpful and friendly. Buses and trams are only 200mtrs from the door. There is a convenience store, and lots of dining options. Luggage storage was secure.
Stayed 1 night in May 2025

8/10 Good

Todd A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Anjali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well situated for the centre of town. Good tram connections and close to shops and restaurants. They didn’t seem aware that we had two older children travelling with us when we arrived (10 and 12). This was a bit frustrating as the other hotel booked at the same time on the same booking did know about the children. We had a compact room which did the job however the pullout sofa bed was probably too small for the 12 year-old Would be fine with younger children. Hotel was clean and the staff are friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location with easy access to public transport. Many great restaurant options within 10 minutes walk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Blair, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay at this affordable gem and we were surprised by a room with balcony windows overlooking The Passage. Super friendly staff and a nice breakfast buffet.
Stayed 6 nights in Mar 2025

10/10 Excellent

robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in The Hague. It was a nice hotel with a convenient location. Close to the city centre and the tram station to get to the beach
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Car park situation was awful. Called prior to stay to check parking, confirmed all ok with roof box. Got to site and the car wouldn’t fit in with roof box- husband drowns around th
Stayed 2 nights in Feb 2025

10/10 Excellent

Barry and Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel stay
Stayed 3 nights in Feb 2025

8/10 Good

Maaike

Location in the centr of The Hague.
Stayed 4 nights in Feb 2025

10/10 Excellent

AMANDEEP

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and excellent customer service
Stayed 2 nights in Feb 2025

6/10 Okay

Mohamed

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vijay

Traveled with group, Traveled with partner
The hotel provided all that we expected.
Stayed 3 nights in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

No frills

Great location as the hotel is part of the passage. Easy location to shops and restaurants. Big TV in room but no fridge. No frills and carpets need an upgrade
Stayed 2 nights in Jan 2025

6/10 Okay

KOONCHEW

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay in a very nice location for sightseeing and restaurants. The staff was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and Quiet
Stayed 10 nights in Nov 2024