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Mercure Telford Centre Hotel

Property class: 4

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Photo gallery for Mercure Telford Centre Hotel

The entrance to the Mercure Hotel with a glass facade, a sign above the doors, and a tiled pavement leading up to the entrance.
A swimming pool with a tiled deck, a clock on the wall, and white chairs.
The exterior of the Mercure Hotel, featuring a prominent entrance with a red carpet and a signboard.
A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a small table, and a window with curtains.
A buffet with various food items including fruits, pastries, and dairy products.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $90
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Place, Telford Shopping Centre
    ‪5 min walk‬
  • Place, Telford Town Park
    ‪10 min walk‬
  • Place, The International Centre
    ‪14 min walk‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, a small table with a magazine, and a window with curtains.

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(56 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a small table, and a window with curtains.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(23 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A modern bathroom with white tiles, a glass shower enclosure, a white sink, and a mirror with LED lighting.

Standard Room

  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a small table with a magazine, and a window with curtains.

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a window with curtains.

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Accessible)

A hotel room with a large bed, a desk with a lamp, a chair, a small table with a magazine, and a window with curtains.

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Telford Centre Hotel

4-star Telford hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Mercure Telford Centre Hotel features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. Event facilities measuring 4004 square feet (372 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Parking is available onsite for a surcharge.

Mercure Telford Centre Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Iron Masters Restaurant - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Iron Masters Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Park Inn Radisson Hotel Telford

Park Inn Radisson Telford

Park Inn Telford

Radisson Park Inn Telford

Radisson Telford

Telford Park Inn

Park Inn By Radisson Telford England

Park Inn By Radisson Telford Hotel Telford

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Hotel AccorHotels Now Open

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Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel

Hotel The Telford Centre Hotel By AccorHotels (Now Open)

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Park Inn by Radisson Telford

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Mercure Telford Hotel Telford

Mercure Telford Centre Hotel Hotel

Mercure Telford Centre Hotel Telford

The Telford Centre Hotel By AccorHotels

Mercure Telford Centre Hotel Hotel Telford

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 345 out of 781 reviews
Rating 8 - Good. 223 out of 781 reviews
Rating 6 - Okay. 115 out of 781 reviews
Rating 4 - Poor. 47 out of 781 reviews
Rating 2 - Terrible. 51 out of 781 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kostyantyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine , central location, good restaurant
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff on the front desk, have been visiting the Mercure 2-3 times a year with my gymnast daughter and have always had the same experience, rooms are cleaned well with lovely comfy beds. Pool is great and maintained really well and staff are so helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed it very much. Very clean,polite staff. Good food,nice rooms,it was worth it
Stayed 1 night in May 2026
Verified review

6/10 Okay

Robyn

Liked: Staff & service
Having stayed at a couple of Mecures this one felt in need of an upgrade to the rooms. Staff were friendly and it was just a base for one night.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just far enough from town so it’s nice and quite.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the international arena, hotel was well maintained and clean although the room was a bit cold and the hot water in the bath/shower was scalding or freezing and the hand basin didn’t get hot. Staff were very pleasant and the breakfast was great, I would recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed, wish there was more variety for breakfast but overall was outstanding
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining, Bar and main areas all clean and well kept. Good area with plenty of evening meal/outside options nearby.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great friendly convient hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, really comfy bed
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed, friendly staff and good shower
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A reasonably nice hotel. Book well ahead as it fills up really fast when something is on and the price doubles. Breakfast is over priced and varies in price depending on whether you book it the night before or on the same day. Which is odd.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Darren

Liked: Staff & service
Staff were great and hardworking, room was average, breakfast was ok but have had better. Fairly priced.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steph was very helpful and very professional. Very lovely and calm
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Sam

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The bathroom wasn’t the cleanest. The water in the foyer was hardly ever replenished The swimming pool and gym were an extra cost to use
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Just a lovely hotel with really nice facilities and rooms
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was to a good standard, clean and with decent supplies. Staff were helpful and friendly. Breakfast had a good variety to choose from. Two negatives were the lift being out of order all weekend and the fact that we now have to pay to use the leisure facilities, a factor that will make us book elsewhere in the future.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all very helpful and hotel was just what I needed for this trip
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Terence

Liked: Staff & service
Great hotel would definitely recommend and stay there again
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Dona

The hotel was ok , the lift wasn’t working. Beware the pool is a extra cost and very small
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
You have to pay £10 per person per day to use any of the pool facilities (this was not clear until after check in) You also have to pay £10 to park per day (again not clear until checked in) The lady covering reception upon my arrival was quite abrupt
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 4 nights in Aug 2024