6/10 Okay
Seressa
May 30, 2025
The stay at the Doubletree by Hilton Tallahassee was just okay. It was graduation weekend and it was so hard to secure a room in the city. We checked out on Monday and my mom fell off the curb while walking to the car. This curb should not be there as it is an accident waiting to happen.
She fell flat on her face. We called 911 and the ambulance took her to the hospital to have her checked out. We were getting ready to drive back to Atlanta so I wanted to make sure she could handle the drive.
I have contacted the hotel to file a claim. They took my information but I never received any communication or followup from the claim. I called back and was advised thet the General Manager would be calling me back. I haven't received a call. My mother has been to multiple doctors including the ENT as the CT Scan showed a fracture.
Very dissappointed in the lack of concern from the hotel.
Seressa
Stayed 1 night in May 2025