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loved this hotel, honestly my favorite stay during my whole time in china. The staff was so friendly and welcoming, from the front desk, to the ladies making the breakfast. Also they have such a great facility with common areas that are always kept very clean.

Amazing - we loved it so much - beautiful gardens and very clean - nothing bad can be said - thank you very much

Nice~

We absolutely loved at stay at Chateau Star, it was more then what we expected. Breakfast buffet was exceptional. Staff were friendly and helped as much as they could given language barrier, really only had 1 staff member who spoke English which was great as we weren't proficient with the translation apps immediately. Rooms were clean and we were super comfortable. There were plenty of restaurants and cafes, along with sone corner stores a short walk away. We will definitely be staying there again.

Great staff, very welcoming and friendly. Nice spot to stay at if you are flying out of Shanghai Hongqiao

beautiful hotel, with a lot to offer. Amazing spa to indulge in. staff and service were incredible

The location was great and was easy access to a big shopping mall.