Emerald Queen Hotel & Casino features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 3 bars/lounges.
Event facilities measuring 5608 square feet (521 square meters) include a conference center. This business-friendly hotel also offers a casino, a nightclub, and tour/ticket assistance. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.
Emerald Queen Hotel & Casino is a smoke-free property.
Emerald Queen Hotel & Casino offers 103 accommodations with safes and coffee/tea makers. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Emerald Queen Hotel & Casino has 3 restaurants serving breakfast, lunch, and dinner.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Annual carbon offsets Property follows sanitization practices of COVID-19 Guidelines (CDC) Sustainability/community reinvestment (10% revenue or more) Guest education on local ecosystems and culture Comprehensive recycling policy Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Pets cannot be left unattended Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Pets allowed in specific rooms only Property follows sanitization practices of SafeStay (AHLA - USA) Debit cards not accepted Staffed front desk Service animals are allowed Service animals are exempt from fees/restrictions Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Guest accommodation is not sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is not available Reservation might be required for some facilities onsite Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Mobile key entry is not available Gloves are available to guests Food service has been amended for enhanced safety Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Children stay free - maximum age 17 Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Children stay free Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Gap period enforced between guest stays - 24 hours
Pool access available from 10:00 AM to 9:00 PM.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).