Emerald Queen Hotel and Casino - Tacoma

4.0 star property

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Photo gallery for Emerald Queen Hotel and Casino - Tacoma

Relax by the rectangular pool surrounded by lounge chairs and sunbeds, with a changing room and shower area nearby.
Experience the grandeur of our lobby, featuring a spacious atrium, comfortable seating, and a stunning light fixture.
Enjoy a spacious lobby with a central seating area and city views through large windows.
Enjoy a beverage at the circular coffee bar surrounded by seating and tables.
Check in and access information at the reception desk, where digital displays showcase various details.

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service

Explore the area

Map
1820 E 29th St, Tacoma, WA, 98404
  • Emerald Queen Casino
    ‪5 min walk‬
  • Tacoma Dome
    ‪2 min drive‬
  • Greater Tacoma Convention and Trade Center
    ‪3 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪27 min drive‬

Room options

Deluxe King Room

9.2 out of 10
Wonderful
(60 reviews)
  • 350 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe 2 Queen Room

9.4 out of 10
Exceptional
(50 reviews)
  • 350 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Emerald Queen Hotel and Casino - Tacoma

4-star hotel in Eastside
This smoke-free hotel features 3 restaurants, a casino, and an indoor pool. Self parking is free. Other amenities include 10 bars/lounges, a fitness center, and 2 coffee shops/cafes. Housekeeping is available on request.
Emerald Queen Hotel and Casino - Tacoma offers 155 air-conditioned accommodations with laptop-compatible safes and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with hydromassage showerheads.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Emerald Queen Hotel and Casino - Tacoma provides a hot tub and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 10 bars/lounges.

Business amenities at this 4-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 7200 square feet (669 square meters) include a conference center. This business-friendly hotel also offers a casino, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Emerald Queen Hotel and Casino - Tacoma is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 11:00 AM and 1:00 PM.
Sportsbook Grill - Onsite bistro.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 11:00 AM to 1:00 PM for a fee: USD 15 per person
  • 10 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sportsbook Grill

Things to do

  • 2,200 slot machines
  • 60 gaming tables
  • Casino (140,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Hot tub
  • Indoor pool
  • Sportsbook
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (7,200 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Roll-in shower (60 inches wide)
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Emerald Queen Casino Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel
Emerald Queen Hotel and Casino - Tacoma Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel Tacoma

Emerald Queen Hotel and Casino - Tacoma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 723 out of 1096 reviews
Rating 8 - Good. 202 out of 1096 reviews
Rating 6 - Okay. 113 out of 1096 reviews
Rating 4 - Poor. 34 out of 1096 reviews
Rating 2 - Terrible. 24 out of 1096 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service is excellent. Keeps neat and tidy common areas and the room are beautiful . Very friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giving 4 stars to staff because front desk double charged me for the room. Room was prepaid and a few days later I noticed they billed my credit card again. Had to call to get it refunded. Otherwise I would stay again. Even though it’s connected to a casino, there are separate dining options without having to go in to the casino. Love the fact that there are so many options to telework from hotel from the hotel lobby, elevator lobby, and room.
Stayed 1 night in Mar 2025

8/10 Good

Claudemir

Stayed 1 night in Apr 2025

10/10 Excellent

Jodi

Stayed 4 nights in Apr 2025

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean & nice! However, second night room was not cleaned properly. Once we were asked by staff downstairs how everything was, we made them aware about our situation. Next day, outstanding! 😊 one bad thing that we didn't like, was coffee is not available through room service😔 Have to get ready & go purchase downstairs! Big no, no!
Stayed 4 nights in Apr 2025

6/10 Okay

Katie

Traveled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Sharese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and restaurant staff were very friendly, professional, and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very standard rooms, clean and simple. Love the casino's entertainment and dining options.
Stayed 1 night in Apr 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Amy, Mount vernon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was really friendly everywhere and the rooms were nice and clean. The casino, was really dirty at rhe machines. We didnt know this was a majority all smoking casino. Also going through security constantly to show our ID and not being able to bring in water bottles (new or full) through security was very odd.
Stayed 1 night in Apr 2025

10/10 Excellent

Jerico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emerald Queen Casino Hotel in Tacoma has excellent staff that are very accommodating and amenities that are modern and updated. The area is very accessible to main thoroughfares.
Stayed 7 nights in Apr 2025

8/10 Good

Gregory

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed stay

I have never been required to pass through a metal detector/have my license scanned and have a security escort me to pass through a casino to go to the hotel reception. Room was clean, bed was uncomfortable and could not keep a semi-constant temp in the room. I was either freezing or sweating profusely. My wife uses a CPAP machine and could not keep a power connection on the lamp (didn't work with our phone charger either). I had to pull the table away from the wall and plug directly to the wall. Low water pressure in the shower. When asking to see if they had a shuttle to the event 1.5 miles away from Casino, the staff was rude with a stearn NO, instead of something like " I'm sorry, we don't run a shuttle service". It's not all that hard to be polite. After the 3 hour event, we were hungry so we went inside the casino to grab a bite to eat. We were pretty disappointed. My wife had a rice bowl where the leeks were as tough as the meat, and the meat was pretty chewy. We won't be staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Celinde

Stayed 1 night in Mar 2025

10/10 Excellent

Celinde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have fun staying there and it’s really nice being able to get food so late only bummer is the pool closes kind of early it would be really cool if that was open late.
Stayed 1 night in Apr 2025

6/10 Okay

Alexa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The manager was able to give us a discount on the holding fee and was very helpful!
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Thorne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property that's close to everything
Stayed 1 night in Apr 2025

6/10 Okay

Tamisha

Disliked: Staff & service
Smoke free hotel right next to the smoking section of the casino
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Georgette

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We brought our kids. Did not realize they could not walk thru the casino to get to restaurants. Room service menu was very limited to the most expensive options as was the only kid friendly restaurant. Our room lost power, in addition extreme lags with the internet. Our personal Wi-Fi would work for long periods of time.
Stayed 3 nights in Apr 2025