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HomeTown Inn by Red Roof East Syracuse

2.5 star property

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Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Lobby
Hallway
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry
$61
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Place, JMA Wireless Dome
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

HomeTown Inn by Red Roof East Syracuse

East Syracuse hotel with free self parking
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

HomeTown Inn by Red Roof East Syracuse has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

Reviews

HomeTown Inn by Red Roof East Syracuse Reviews

5.4

5.4/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 294 out of 1077 reviews
Rating 8 - Good. 94 out of 1077 reviews
Rating 6 - Okay. 89 out of 1077 reviews
Rating 4 - Poor. 177 out of 1077 reviews
Rating 2 - Terrible. 423 out of 1077 reviews

Reviews

4/10 Poor

Ihar

Stayed 2 nights in Jul 2025

4/10 Poor

Raequan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People live there so broke down cars there the front desk lady had a child on her hip was kinda rude bedrooms was dirty and sheets had burn holes in them the neighbors where very loud couldn’t sleep called front desk she didn’t do anything everything is dusty head board and behind beds
Stayed 1 night in Jul 2025

10/10 Excellent

Ferdinan

Stayed 6 nights in Jul 2025

8/10 Good

Edson

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay it was quiet and comfortable and clean. We’re definitely book here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Maged

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reciption guys are very helpful and amazing thank you guys so much
Stayed 1 night in Jul 2025

2/10 Terrible

carlos

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the worst hotel experience I’ve ever had. The moment I opened the door, I was hit with a strong smell of stale cigarettes—even though it was supposed to be a non-smoking room. The place was filthy. Dirty, stained sheets on the bed, a moldy shower curtain that looked like it hadn’t been replaced in years, and a couch so grimy I didn’t even want to put my bag on it. The window shades were broken and hanging half off the wall, giving zero privacy and a creepy, abandoned vibe. On top of that, there were spiderwebs in the corners of the room and ceiling — actual spiderwebs — like no one had cleaned in weeks, maybe months. The worst part? Mold on the bathroom walls and ceiling. The air was heavy and musty, making it hard to breathe. This room was a health hazard. Do yourself a favor and stay far away from this place. It needs to be shut down and completely sanitized before any human being stays there again. Absolutely disgusting.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is used by Onondaga County Department of Social Services to house displaced families. It is a bare minimum hotel. You want fresh towels you have to take the dirty ones back to the front desk. Also we check out early and I AM TOLD THAT THE 3 DAYS I DIDN'T STAY WON'T BE REFUNDED FROM HOTELS.COM
Stayed 10 nights in Jul 2025

4/10 Poor

Veronika

Stayed 1 night in Jul 2025

2/10 Terrible

Daniil

Stayed 1 night in Jul 2025

4/10 Poor

Ihar

Stayed 1 night in Jul 2025

6/10 Okay

Theresa

No ICE, Fitness room- fix info & listing, misleading. 3rd floor room- floor sticky, no batteries in tv control ( they gave us more), no tissues, atmosphere before dark very loud
Stayed 1 night in Jul 2025

8/10 Good

Davaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities
Don’t stay there ! That place looks like homeless place , rooms smells like weed Horrible ………
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Sunny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ,nice staff, good location and save and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Jyasia

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,nice staff, good location and save and quiet
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Abby

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ,nice staff, good location and save and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ,nice staff, good location and save and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
All went well with the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

To

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,nice staff, good location and save and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ,nice staff, good location and save and quiet
Stayed 1 night in Jul 2025