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HomeTown Inn by Red Roof East Syracuse

2.5 star property

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Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Hallway

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry
$61
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Place, JMA Wireless Dome
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

HomeTown Inn by Red Roof East Syracuse

East Syracuse hotel with free self parking
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

HomeTown Inn by Red Roof East Syracuse has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

HomeTown Inn by Red Roof East Syracuse Reviews

Reviews

5.4
Rating 10 - Excellent. 295 out of 1090 reviews
Rating 8 - Good. 97 out of 1090 reviews
Rating 6 - Okay. 89 out of 1090 reviews
Rating 4 - Poor. 179 out of 1090 reviews
Rating 2 - Terrible. 430 out of 1090 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Roxanne, Apopka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, the property looked unkept. Once given my room key, I went to check out the room. I was immediately greeted by what appeared to be a stray cat that lived on the property. Had my door opened I’m sure it would have ran in my room. The door number was missing and the key card didn’t work. I asked for a new room because of the location of that room and close proximity to wildlife. They were accommodating for a new room on the second floor. However that room smelled like old smoke. The beds looked like they were rigged on a box spring or something. There was a roach in the room. Between the property, sketchy people hanging around the property and the room, me and my son stayed all of 20 minutes. I unfortunately had a nonrefundable reservation and lost on money, but there was no way I was having my child and I stay there. I admit I was on a budget but no way I could stay there and I place that blame on me. The photos were not accurate, maybe a filter or special lighting. It just did not give the same look as the pictures online. Horrible place. Spend a few extra bucks and go somewhere else. Once I got to my new hotel I felt so much better.
Stayed 3 nights in Jul 2025

2/10 Terrible

Fiona

Traveled with family
Disliked: Cleanliness

Service Sucks

Called the hotel to let them know that we would be arriving late with an ETA of 1AM. Told by front desk that it would not be a problem. Finally get to the hotel and start the check in process - clerk asks for name and confirms that we were staying for one night - then with a snarky smile says "well we are overbooked and no longer have a room". Refuses to help find another room and says it not his problem we don't have a place to stay after driving for 5 hours. Went to use the lobby bathroom after the long trip and it was filthy!!
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid Avoid Avoid

Place was dirty and fly unsafe. The room air conditioner did not work. The woman at the front desk did not return my drivers license and I didn’t realize it until three days later. I stayed two two nights, so they could have left it in the room. I called on Saturday and the said they would mail it. I called today (Monday) and he said he would get around to mailing it on Wednesday because he is to busy. I’m ready to call the police.
Stayed 2 nights in Jul 2025

2/10 Terrible

Darrin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was disgustingly dirty, floors walls everywhere you looked absolutely filthy!!!! And smelled horrible! Almost slept in the car
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Dwayne, Claymont

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Came up for a car show nearby and seen this quiet calm hotel for a low price . This property is the true definition of you get what you pay for . It was easy to check in , friendly staff. Upon entering the room it seemed decent, smelled clean looked tidy but upon further inspection there was much room for improvement. The bathtub/shower was filthy and had a very old smell to it. The bed was made but when I pulled the blanket down to get in bed the white sheets had brown stains on both sides near the top which instantly made me want to leave. The bed was uncomfortable but was kind of expected as well after seeing the dirty sheets .
Disgusting stained sheets
Stayed 1 night in Jul 2025

10/10 Excellent

Amr

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Detrich

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025

4/10 Poor

Ihar

Stayed 7 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete mistake, praying they attempt improvement

Stayed 6 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We walked in and walked out. Dirty, cigarettes burns on the bed. Smelled like smoke and the bathroom was leaking all over the floor.
Stayed 2 nights in Jul 2025

2/10 Terrible

Matthew

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terribly filthy hotel

The hotel was very very dirty. The bed broke by my husband rolling over, the lobby was very dirty. Hallway and elevator were very dirty. Not at all like the photos! Very strong smoke and damp smell throughout. Toilet and tub was filthy and had hair on it. Floor had gum and was dirty. Comforter on the one bed had blood on it. Very unpleasant experience.
Stayed 1 night in Jul 2025

4/10 Poor

Suma

Stayed 1 night in Jul 2025

4/10 Poor

Larry

Business traveler
Room was very dirty. You can’t control your room temp
Stayed 1 night in Jul 2025

2/10 Terrible

Devin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was used Pepsis in the fridge. Q tips on the floor used and then the pillow covers had stains all over. Worst part is the smell in the hallways foul
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Husband wanted out I was too tired too leave .

Linen still dirty on a made bed, tv doesn’t work, vacuuming non existent in room 1 changed linen myself as clerk was extremely busy Room 2 tidy clean linen tv worked bathroom was clean Exterior needed to be swept No fault to clerk he was extremely busy and was alone. He was polite but tired and overwhelmed. Except before renting out rooms they should ensure that rooms are cleaned . Both rooms were bug free
Stayed 1 night in Jul 2025

2/10 Terrible

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was very dirty and had cockroaches
Stayed 1 night in Jul 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
As soon as we pulled in we knew it was going to be bad but we had already booked online and paid. It is dirty from start to finish. You can see the rooms are not cleaned. The mirror, walls, and floors were the first things noticed, the bed has stains on every layer, the chair in the corner looked like it was pulled from a dumpster. The walls, doors, and floors probably haven't been cleaned since the place was built. It smelled like mold and cigarettes, especially the bedding.The bathroom was an entirely different level of dirty. Only plus was the air conditioning actually worked. Don't waste your money.
Stayed 1 night in Jul 2025

2/10 Terrible

Averen

Disliked: Staff & service, property conditions & facilities, room comfort

It is what it isI’m

Actually wasn’t able to make it had an accident. Could not check in called at least 30 times no one answered the phone. Was labeled a no-show. I was told I can not get a refunded or a partial refund. I’ve stayed here many many times most times it’s always the same. It’s not the best service not the best location, but I don’t have any problems and I’m a creature of habit.
Stayed 1 night in Jul 2025

10/10 Excellent

Bico

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff very friendly staff very good location and i have very good experience
Stayed 1 night in Jul 2025

10/10 Excellent

Abby

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice location and good staff
Stayed 1 night in Jul 2025

10/10 Excellent

Nour

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Jul 2025