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Get an overview of this hotel
5-star Syracuse hotel in Ortigia

Popular property highlights

Breakfast included
Free WiFi
Indoor pool
Business center
Laundry facilities

Location

Located in Ortigia, this luxury hotel is 0.1 mi (0.1 km) from Arkimedeion Museum and 1.8 mi (2.8 km) from Greek Theatre of Syracuse. Fountain of Diana and Palazzo Lanza are also within 5 minutes. Syracuse Station is 20 minutes by foot.

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free beach shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 75 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.25 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.25 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.50 per person, per night, up to 4 nights

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 16.00 per day (rates may vary)
  • Rollaway bed fee: EUR 55.0 per day
  • A facilities fee includes use of: sauna; spa tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

One child stays free

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • 1 per room (up to 11 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Enhanced food service safety measures are in place.

Hotel Names

  • Ortea Palace Luxury Hotel Syracuse
  • Ortea Palace Luxury Syracuse
  • Ortea Palace Luxury
  • Ortea Luxury Hotel Syracuse
  • Ortea Palace Luxury Hotel Hotel
  • Ortea Palace Luxury Hotel Syracuse
  • Ortea Palace Luxury Hotel Hotel Syracuse

Hotel Amenities

Renovations + Closures

This property is closed from July 1 2020 to December 31 2020 (dates subject to change).

Property Features

In addition to a full-service spa, Ortea Palace Luxury Hotel features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 5-star property. This luxury hotel also offers spa services, tour/ticket assistance, and multilingual staff. A total renovation of this property was completed in July 2017.

Ortea Palace Luxury Hotel has designated areas for smoking.

  • Bar/lounge
  • Newspapers in lobby (surcharge)
  • Elevator
  • Full-service spa
  • Free beach shuttle
  • Indoor pool
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1920
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Computer station
  • Spa services on site
  • Luggage storage
  • Offsite parking discounted rates available
  • Hair salon
  • Number of restaurants - 2
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 75
  • 24-hour fitness facilities
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Ortea Palace Luxury Hotel offers 75 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Room service
  • Soundproofed rooms
  • Turndown service
  • Bidet
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • WiFi (surcharge)
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Mobile key entry
  • Bed sheets not available

Parking

Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Ristorante Brasserie - This brasserie specializes in local cuisine and serves lunch, dinner, and light fare.

Ristorante Gourmet - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Eno shop - This wine bar serves dinner and light fare. Open select days.

Room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

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