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Marriott Syracuse Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Marriott Syracuse Downtown

Exterior
Banquet hall
Dinner and brunch served
Serves dinner, brunch, and happy hour
Serves dinner, brunch, and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$158
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
100 East Onondaga Street, Syracuse, NY, 13202
  • Place, Landmark Theatre
    ‪3 min walk‬
  • Place, The Oncenter
    ‪3 min walk‬
  • Place, Armory Square
    ‪8 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(30 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds

8.8 out of 10
Excellent
(48 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Hearing Accessible)

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Marriott Syracuse Downtown

4-star hotel in Downtown Syracuse
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 34517 square feet (3207 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a vending machine, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Marriott Syracuse Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (34,517 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erik, Washington

Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Jose

Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Doors locked at 11:45 pm and had to call to be let in, which was odd. Front desk person was helpful and nice, though.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Gabriela

Liked: Staff & service
Disliked: Cleanliness, amenities
Installation’s very old. Expensive valet parking and the parking garage was far in a very unsafe scary area
Stayed 3 nights in Aug 2025

10/10 Excellent

Melyssa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a historic hotel and the details are incredible. Also, one of the best and most filling breakfasts I’ve had in quite some time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross

Stayed 1 night in Sep 2025

8/10 Good

William

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice size rooms, convenient to theaters and restaurants. Beautiful building.
Stayed 1 night in Sep 2025

10/10 Excellent

Elijah

Stayed 2 nights in Sep 2025

10/10 Excellent

Christy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

galon

Stayed 1 night in Sep 2025

10/10 Excellent

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here prior to my son taking an exam at facility for his medical license. The room was very clean, front desk young man was very courteous. He even gave us a free coupon for breakfast for two. We ate at eleven waters for dinner as well. Wow definitely recommend eleven waters. It was so delicious. The doors upon entering each room are very historic and have some history in themselves. Look it up! The gym was clean and worked well. The beds were extremely comfortable. The only thing I would change is next time as a woman I would use the valet. There were a couple of interesting people hanging out near the parking garage. But this is definitely worth staying here!
Coffin door, used a hundred years ago to place clothes for housekeeper to press
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great room, only quibble is that Colgate, my Alma Mater, got thoroughly whomped by the Orange.
Stayed 1 night in Sep 2025

10/10 Excellent

Adelino

Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking and breakfast would’ve been nice.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas L

Liked: Cleanliness, property conditions & facilities
Check in wasn’t great. Got there at 3:15…a little early for check in. No problem. Told them we would take ANY room - didn’t have to be the king room we reserved. Told us no rooms were ready and we would go in a “queue” for available rooms. Seemed like most people were checking in and getting keys right away. Check back at 3:50 - room wasn’t ready…said they would call us. At 4:30 we went back up to the desk…new employees at this point. Asked straight away if we wouldn’t mind a different room and gave us keys!! Told them that in the beginning. Seemed as if we would’ve sat there for hours with no call unless we kept checking. It was annoying. Hotel is nice otherwise…room was spotless but a little dated.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, amenities
Rich history!
Stayed 1 night in Sep 2025

10/10 Excellent

pat

Traveled with family
Beautiful hotel spacious rooms friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Sana

Liked: Staff & service
Nice historic building.
Stayed 1 night in Sep 2025

10/10 Excellent

ramzi, New Hartford

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jake

Stayed 1 night in Aug 2025