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Best Western Syracuse Downtown Hotel and Suites

3.0 star property

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Photo gallery for Best Western Syracuse Downtown Hotel and Suites

Exterior
Property amenity
1 bedroom, premium bedding, pillowtop beds, desk
Free daily continental breakfast
1 bedroom, premium bedding, pillowtop beds, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
$160
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
416 S Clinton St, Syracuse, NY, 13202
  • Place, Armory Square
    ‪2 min walk‬
  • Place, Landmark Theatre
    ‪3 min walk‬
  • Place, JMA Wireless Dome
    ‪3 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(18 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

8.8 out of 10
Excellent
(14 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

Marriott Syracuse Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,020 reviews
Marriott Syracuse Downtown

About this property

Best Western Syracuse Downtown Hotel and Suites

3-star hotel in Downtown Syracuse
Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Syracuse Downtown Hotel and Suites offers 68 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a fitness center, laundry facilities, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in December 2022.

Best Western Syracuse Downtown Hotel and Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Eco-friendly cleaning products used
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clinton Jefferson
Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Hotel Syracuse
Jefferson Clinton Syracuse
Hotel Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Suites
Best Syracuse Suites Syracuse
Best Western Syracuse Downtown Hotel Suites
Best Western Syracuse Downtown Hotel and Suites Hotel
Best Western Syracuse Downtown Hotel and Suites Syracuse
Best Western Syracuse Downtown Hotel and Suites Hotel Syracuse

Best Western Syracuse Downtown Hotel and Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 288 out of 553 reviews
Rating 8 - Good. 134 out of 553 reviews
Rating 6 - Okay. 79 out of 553 reviews
Rating 4 - Poor. 25 out of 553 reviews
Rating 2 - Terrible. 27 out of 553 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very nice property for the price point. Our room was spacious with a kitchenette. We were moving our daughter and staff helped us find parking four u-haul. Hannah offered wonderful service and recommendations on multiple occasions. I can’t say enough about the friendliness of the staff! The only drawback we encountered was on Friday and Saturday night it was loud due to illegal street racing. The police tried to monitor but once they left - drivers were back at it until early hours of the morning. Bring earplugs if you are staying those nights! Our last night (Sunday) was quiet. I’d stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay!

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Had a great experience overall. A few things could definitely use some attention, but not enough to ruin our weekend or not stay there again! Great location, outstanding customer, will stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodney

Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025

8/10 Good

Quandell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy at night, but it did the trick.
Stayed 2 nights in Apr 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The TV and phone did not work in my original room. They upgraded me to a much bigger and nicer room. Service was a little slow. I had to wait for someone to come to the desk when I was checking out which was annoying because I was in a hurry.
Stayed 1 night in Jun 2025

6/10 Okay

nicholas

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Frank

Stayed 2 nights in May 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in May 2025

10/10 Excellent

Yevgeniy

Stayed 2 nights in May 2025

8/10 Good

Hal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Very nice stay. Staff was helpful. Security was good. Noisy due to street traffic, advise ear plugs!
Stayed 4 nights in May 2025

2/10 Terrible

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Staff super friendly and happy to assist-best part of hotel! It is a historic hotel so some issues have to be overlooked, but it is a non-smoking hotel and my room smelled of old smoke. I wish they did breakfast on weekends at 7 so people who were attending graduations could grab something before leaving...
Stayed 3 nights in May 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service
Great staff. Comfortable rooms. Limited breakfast and no bar.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Stayed 1 night in May 2025

10/10 Excellent

Yazir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently amazing experience

This is my second time visiting this hotel and it has been a consistently amazing experience. From the front desk staff to the cleanliness of the room you would think you are staying in a 5 star hotel. This hotel has old time charm in a modern style. The room is very spacious and the view is fantastic. It’s centrally located to some great restaurants. I’m staying here moving forward anytime I have to come to Syracuse University to visit my child.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in May 2025

10/10 Excellent

Denise

Stayed 1 night in Apr 2025

4/10 Poor

nikki

Disliked: Staff & service, property conditions & facilities, room comfort

No AC room was very hot!!

Our AC did not work in our room. I called the front desk and the night “manager” came to replace the batteries in the thermostat which didn’t work either. I asked if she please had a fan since our room was very hot and no air cycling at all. Then we asked for a different room, apparently there were none available. The day manager came in, in the morning, I let her know what happened and she did take some money off our bill. The day manager, Stephanie was very nice.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
Room 1100 was tiny and a/c did not seem to work Room at a constant 72. Property is in a nice location
Stayed 1 night in May 2025