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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property
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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Lobby
Lobby
Bar (on property)
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Parking available
$174
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
1060 E Genesee St, Syracuse, NY, 13210
  • Syracuse University
    ‪6 min walk‬
  • SUNY Upstate Medical University
    ‪8 min walk‬
  • JMA Wireless Dome
    ‪16 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

9.0 out of 10
Wonderful
(9 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel in Eastside
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Collegian Hotel & Suites, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (32 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1032 reviews
Rating 8 - Good. 224 out of 1032 reviews
Rating 6 - Okay. 182 out of 1032 reviews
Rating 4 - Poor. 96 out of 1032 reviews
Rating 2 - Terrible. 85 out of 1032 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Heidi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff were polite and helpful. Lobby was nice and food was good at the restaurant. The rooms were run down, musty and dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Zoran

Great breakfast option.
Stayed 1 night in May 2025

6/10 Okay

Aleshya

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
It is a decent enough place to shower and sleep. Although the reviews for the restaurant were poor enough that we didn't dare try it. My only complaint is the quality of the mattresses. Far too firm, without any ability to comfortably cradle pressure points as a side sleeper. Woke up both mornings with some sore spots.
Stayed 2 nights in May 2025

2/10 Terrible

Gregory

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
More like a college dorm bed and room, inadequate for a hotel room! We did not check-in.
Stayed 3 nights in May 2025

6/10 Okay

Kaori

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

4/10 Poor

Erela, New York

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel felt more like a roadside and ran down motel. The room was spacious but not welcoming. Bed sheets didn't feel nice. Shampoo& conditioner and the sort felt low and dried the skin. AC didn't work. Door key card didnt work and we had to go back to fix it. There were no blackout curtains so there was strong light coming from outside lights even at night .And there was constant noisy humming possibly from the laundry machines next room
Stayed 2 nights in May 2025

10/10 Excellent

Saby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Update bathroom and carpets. Toilet was too close to the wall.
Stayed 1 night in May 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable and close distance to the University.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vicki

Stayed 1 night in May 2025

10/10 Excellent

Sean, POTSDAM

Stayed 1 night in May 2025

10/10 Excellent

Nichole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert, Aurora

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Stayed 1 night in Jan 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Close to university
Stayed 2 nights in May 2025

4/10 Poor

Tanmay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is really tiny, the toilet is very low. My
Stayed 2 nights in May 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was beyond rude. I have never been spoken to the way this woman spoke to me. I would never recommend this facility just based on first impression of the building then the horrible customer service if you even want to call it that. Just horrible.
Stayed 2 nights in May 2025

10/10 Excellent

Lieta

Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Staff & service
Disliked: Cleanliness
I found SEVERAL long dark hairs in my bed. It gave me the absolute sense that the cleaning service DID NOT change the bed sheets after the previous guest. That was really unnerving, and it felt unsanitary. In addition, the hotel had prison-style shampoo/conditioner/body wash on the wall, and there was no shampoo. I always prefer individual bottles, and thankfully I keep a johnson's baby shampoo travel bottle for situations like this. I spent $200 for one night, but would compare the cleanliness to a Motel 6. On the other hand, the receptionist in the lobby was very nice.
Stayed 1 night in May 2025

4/10 Poor

Peggy-Sue

Disliked: Cleanliness, amenities, property conditions & facilities
Basement room was damp and musty. Dog barking in a nearby room. Outdated rooms.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property. Very close to Syracuse U. Lobby looks recently redone. Room was OK. Maybe redone several years ago so not old. Not a bad place if you are passing through or want a lesser priced option for visiting the university or going to the Syracuse Mets.
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. The staff was friendly and helpful. The best part of hotel is dining and shuttle service.
Stayed 1 night in May 2025

10/10 Excellent

Zhaoming

Liked: Amenities
No comment
Stayed 1 night in May 2025

6/10 Okay

Sarah

Hotel was ok. Room had an odor. Probably won’t stay there again.
Stayed 1 night in May 2025