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Embassy Suites Syracuse

3.5 star property

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Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
2 Doubles Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Destiny USA
    ‪8 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Executive, One King Bed, Non-Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

2 Doubles Suite, Non Smoking

  • 441 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, One King Bed, Accessible

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Syracuse Destiny USA

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1003)
$297 nightly
The price is $297 total
includes taxes & fees
Embassy Suites by Hilton Syracuse Destiny USA

About this property

Embassy Suites Syracuse

3.5-star East Syracuse hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 5612 square feet (521 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in March 2020.

Embassy Suites Syracuse is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time of check in already making you regret the reservation, on my daughter birthday all she wanted was to go to this hotel , after we arrive with all the mini decorations to sing her decent happy birthday and the cake the receptionist made it horrible from the time we arrive attesting , you can’t do this you can’t do that not even allowing my family to help me bring sour stuff into the room , very disrespectful ironically laughing in our face , the only reason I ended up staying was so my daughter had her night at a hotel as she wished but I was ready to leave the place and never come back
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Yusuf

Stayed 1 night in Feb 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and always have a great time
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. I had been there years ago and clearly the renovations that they have done have brought it up several notches. Absolutely perfect experience. We had a late arrival and they were very accommodating. Sunday breakfast was excellent! Something for everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tymyre, Syracuse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Randi

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is like a hiden and secret. All the other hotels next to this are nothing compared to embassy. We had a great stay and a wonderful breakfast. Even the staff were friendly and helpful!!
Stayed 1 night in Mar 2025

10/10 Excellent

MaKayla

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Bharat

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Ms Roshawnda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The slamming of the doors cause noise and mad it inconvenient
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Luahzanai

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Stayed 2 nights in Feb 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property. Would recommend.
Stayed 1 night in Nov 2024

4/10 Poor

Megan

Disliked: Cleanliness, staff & service

Large rooms but not clean

Comforter on the bed had brown stains on it. Long black hairs on floor in bathroom and in sink right when I arrived. Rooms are large and updated but it definitely wasn’t clean. It was also really noisy as the rooms are all in a giant square with the doors facing the lounge and restaurant/bar area on the first floor- so it was echoing the loud drunk people in the lounge late into the night. Breakfast was good and enjoyed the omelette made in front of you. The staff was friendly. I don’t think I would stay again though because of the lack of cleanliness of the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, even though the weather was awful we had an amazing stay
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, hotel was clean. Amazing breakfast. Would stay again. 4 star on outside property only because there was construction in the parking lot which ate up parking spaces and if your a lite sleeper one side of the hotel is right up against the freeway which I found to be loud and hard to tune out. (I’m a country girl so I wasn’t used to the noise) 4 starts on condition of facility - communal area was great and beautifully maintained, over all rooms were great size, clean and had all amenities. Minor issues - beside light was broken, bathroom door didn’t latch closed properly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute as we were passing through the area. We were very pleasantly surprised to see we had booked at such a superior hotel. The building, rooms and amenities are all great! Very clean! Breakfast was fantastic! We had an issue with our room at first and with an extra charge on our account. Both issues were handled promptly and staff were very friendly! Highly recommend this hotel!
Stayed 1 night in Feb 2025