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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
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Lobby
Bar (on property)
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
$177
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, Central New York Regional Market
    ‪11 min walk‬
  • Place, NBT Bank Stadium
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Corner King Suite

  • Sleeps 4

Deluxe Queen Suite with Two Queen Beds

  • Sleeps 6

View all photos for King Studio Suite

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

King Studio Suite

  • Sleeps 4

View all photos for King Suite - Hearing Accessible

Interior

King Suite - Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Mobility Accessible With Bathtub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Roll-in Shower-Mobility Accessible

  • Sleeps 6

Mobility Two Room King Suite with Roll in Shower

  • Sleeps 4

Two Room Two Queen Corner Suite

  • Sleeps 6

One-Room Suite With 1 King Bed And Tub-Mobility Accessible

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

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About this property

Embassy Suites by Hilton Syracuse Destiny USA

3.5-star hotel in Lakefront
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Syracuse Destiny USA features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This Syracuse hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Syracuse Destiny USA has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Reviews

Embassy Suites by Hilton Syracuse Destiny USA Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 184 out of 1006 reviews
Rating 6 - Okay. 102 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 61 out of 1006 reviews

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Qandeel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Manuel R.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey R Hussey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good for Destiny USA Mall, SUNY ESA/Syracuse campus and airport.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

not great for the price

Seems expensive for a place that does not feel like it is well maintained. Mattress was like sleeping in a canoe. Broken and missing tiles in the bathroom. Hallways seemed to always have trash from room service not cleaned up in the hallways. Only redeeming factor is location.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

zackrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, really clean and welcoming. Loved everything. Next to the mall. Amazing location if you are visiting Syracuse.
Stayed 1 night in Aug 2025

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Eccellent
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We’ve been coming to this hotel for years and always enjoyed the location. Reduced cleanliness and wear and tear of the rooms and furniture are really starting to show. Still like the hotel, staff and location but the draw isn’t what it was a few years back.
Stayed 1 night in Aug 2025

6/10 Okay

James

Traveled with family
Liked: Staff & service

Worn hotel in a convenient location

Hotel was conveniently located, close to many dining and entertainment options for the kids. The staff was welcoming. The room was spacious but showing signs of wear. The couch had stains and cushions were worn. The bathroom was clean but the shower was dated and drained was clogged backing up into the tub as it was used. Just off the highway the morning was loud with trucks passing by. For one night passing through Syracuse it’s Still a good option. We may have just gotten unlucky with the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, as advertised. So convenient. Would highly recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed in the room was dirty！
Stayed 1 night in Apr 2025

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Brittany

Stayed 2 nights in Aug 2025

10/10 Excellent

CEIDI

Liked: Cleanliness, staff & service, property conditions & facilities
recomendado
Stayed 1 night in Apr 2025

10/10 Excellent

Alisha

Traveled with family and small children
Liked: Staff & service, amenities
The room we had was great. Very spacious for me and my family. However, there was a few stains on the carpet that could be either replaced or shampooed. The pool was fun and the 24 hour fitness center was convenient.
Stayed 1 night in Aug 2025

6/10 Okay

Elisabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean and quiet. The included breakfast was great as well as the onsite bar.
Stayed 2 nights in Aug 2025

6/10 Okay

Kayleigh

Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beside the mall
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and conveniently located to myy family members house.
Stayed 1 night in Aug 2025