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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

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Bar (on property)
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
$188
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Place, Destiny USA
    ‪2 min walk‬
  • Place, Landmark Theatre
    ‪3 min drive‬
  • Place, JMA Wireless Dome
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.6 out of 10
Good
(4 reviews)
  • 536 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 649 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 454 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 496 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton Syracuse Destiny USA

3.5-star hotel in Lakefront
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Syracuse Destiny USA features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This Syracuse hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Syracuse Destiny USA has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Syracuse Destiny USA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Constance

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aidan at the hotel front desk was so amazing and friendly got the other couple we traveled a room on the same floor. Breakfast was amazing and chef was so friendly!
Stayed 1 night in Jun 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Brian, Paxinos

Traveled with family
We reserved a king suite and what we got is a king shoebox. The room was literally small. You had to shimmy between the bottom of the bed and the window to get to the other side of the bed. Typically, we view Embassy suites as an upgrade or a more Prestigious stay. What we got was a comfort in room. Other times when we stay in a king suite it has an additional room. This was a shoebox. Additionally, we paid for our room in advance $369 but then when we checked in, they charged us a $250 fee for incidentals and and a hold on our card. We find this to be excessive.
Stayed 1 night in Jun 2025

10/10 Excellent

Charity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Charlene

Stayed 1 night in Jun 2025

2/10 Terrible

Benjamin

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was very dirty and beat up. Food crusted into carpets. Some sticky gross stain next to the bed. Some pink substance on the bed. Eyelashes in the bed. Bloody boogers in the bathroom on the wall like someone was picking their nose while pooping and wiping it on the walls. The tub was broken and had dirt in it. See photos from stay. Could not go swimming because there was a very large kids party in the pool the whole weekend even though there is a large sign that says no pool parties permitted. Would not stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Samantha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shabby rooms and the property throughout was dirty full of trash. Overflowing trash bins. Nasty stains in carpet and couch. Beer cans a a broken bottles. Greasy smeared elevator doors and seemed like only one was working. I could not believe this was a Hilton brand hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

TED, West Chester

Traveled with family
Disliked: Cleanliness
We checked in and checked out within an hour. There were stains everywhere and it smelled terrible to say the least.
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenwood

Stayed 1 night in Jun 2025

2/10 Terrible

Sue

Stayed 1 night in Jun 2025

10/10 Excellent

Yamilette

Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to order free breakfast in the restaurant was lovely
Stayed 1 night in Jun 2025

6/10 Okay

Kelli

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is convenient to family who live in the area. This was my 2nd stay. This stay I was with my daughters. We purchased items from the marketplace by the front desk. These items didn’t come with utensils. We went to the bar and was told they didn’t have disposable silverware. I asked for regular and she said she had none available. The bar is right beside the restaurant. She could have given us at least a fork! My daughter had to make silverware out of the box on her frozen dinner. Don’t sell items that need silverware without silverware available.
Stayed 2 nights in Jun 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness
Staff was great, breakfast was good. The room; carpet, sofa were a little outdated.
Stayed 1 night in Jun 2025

8/10 Good

Cassie

Stayed 1 night in Jun 2025

8/10 Good

Jon

Traveled with family
Liked: Staff & service
Rooms are starting to look a little tired. Staff are great. Breakfast is good. The new parking charge seems like a cash grab given the huge space available and that there has never been a charge in the many years we’ve been staying at the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to my son’s apartment and Syracuse university. The breakfast was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine And Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in May 2025

6/10 Okay

RICHARD

Business traveler
Liked: Staff & service, property conditions & facilities
Underwhelmed… sorry to say. GREAT LOCATION, no water pressure, thermostat terrible, chairs in room filth. Normally love this chain.
Stayed 2 nights in May 2025

6/10 Okay

Colleen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Totally happy about our overnight stay. However, just a little disappointed in the $15 a night parking fee. There is no need for that at this location. The lot around the hotel is huge…..seems more like just another cash grab!
Stayed 1 night in May 2025

10/10 Excellent

elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to destiny mall and wonderful breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025