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Sylvan Lake Vacation Packages

We booked this stay through Expedia and there was no indication that the hotel is undergoing a major renovation during our stay, with the entire foyer, main lobby and front desk boarded up and active construction occurring all through the day. Our room (327) had been renovated and was very nice, but large delivery trucks were outside our windows early both mornings bringing heavy materials and equipment… not the peaceful mountain getaway we had hoped for. Had the hotel or Expedia indicated that the property was undergoing large scale renovation we would have chosen a different hotel, as we were seeking a serene and quiet mountain getaway.

We ate a both the restaurants, Parker’s and the Social. We did not have very good service at Parker’s. Waited for dishes to be cleared, waited for the bill. Did not seem to be enough staff working. The food was also only lukewarm, however it was delicious. We then ate at Parker’s for breakfast and ended up getting our breakfast comped as we waited for coffee. Asked for some suger, waitress didn’t bring any. Ended up having to get some from another table. Then we got our breakfast, the sourdough toast was cold, unbuttered. Asked for jam, none came. Had to ask again, 15 mins later finally got the jam. Never got offered coffee refill. It was nice that we got our breakfast covered since the service and food was really bad. Also, ended up getting a room that overlooked gravel, no view at all. Phoned the front desk and they moved us to a different room, with a much better view and seating for 2. Problem was we travelled all day and was exhausted. We sat in our original room waiting for a key exchange for 40 mins, which was really disappointing. Overall, this did not feel like a 5 star. We have been to Rimrock many times before the renovations and I have to say service is worse. Only thing that has increased is the price on everything.

The home was absolutely stunning, the pictures don't do the home justice. Even more beautiful in person. Every one of our wedding guest we’re in awe of not only the home, but also the views of the mountains. Corinne was also fantastic to deal with.

Harmony (Butler) was wonderful and the location was amazing

We stayed at the property for 5 days recently, and overall we had an excellent stay, although this property is bit old, but the hotel was kept clean, and the staff were super nice and helpful, the studio room we stayed in had a kitchen, which was nice since we did some cooking there, like a little breakfast, and there is laundry on site, definitely a plus for longer stays Hotel also offered free bear sprays for guests, a very nice touch, we will definitely consider going back again if we decided to visit the banff/canmore area in the future.

Definitely recommend! My group and I (8 adults) had a wonderful week long stay. We loved the location and the house amenities! The beds were comfortable and there was plenty of space. The kitchen and bathrooms were well stocked and we were able to wash/dry clothes. We hope to visit again!

A perfect night in Kanasiskis. Definitely recommend!