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Harbourview Inn, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Harbourview Inn, SureStay Collection by Best Western

Terrace/patio
View from room
Deluxe Double Room | Premium bedding, individually furnished, desk, laptop workspace
Deluxe Single Room, 1 Queen Bed, Sea View | Water view
Breakfast, lunch, dinner served; ocean views

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$135
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
100 Kings Rd, Sydney, NS, B1S 1A1
  • Place, Cape Breton Centre for Craft and Design
    ‪10 min walk‬
  • Place, Centre 200
    ‪11 min walk‬
  • Place, World's Largest Fiddle
    ‪18 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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About this property

Harbourview Inn, SureStay Collection by Best Western

Sydney hotel with 2 bars/lounges
A casino, a restaurant, and 2 bars/lounges are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Harbourview Inn, SureStay Collection by Best Western offers 65 accommodations with bathrobes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a casino, a vending machine, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Harbourview Inn, SureStay Collection by Best Western has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Kings Wings - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kings Wings

Things to do

  • 10 slot machines
  • Casino
  • Gaming table

Family friendly

  • Children's games
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CAD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay
  • Cleaning deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number STR2526T0728

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Habourview Inn Suites
Harbourview Inn & Suites Hotel
Harbourview Inn & Suites Sydney
Harbourview Inn & Suites Hotel Sydney

Harbourview Inn, SureStay Collection by Best Western Reviews

Reviews

5.8
Rating 10 - Excellent. 85 out of 529 reviews
Rating 8 - Good. 108 out of 529 reviews
Rating 6 - Okay. 106 out of 529 reviews
Rating 4 - Poor. 120 out of 529 reviews
Rating 2 - Terrible. 110 out of 529 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Marshall, Cold Lake

The sink plug was broken, and had I not been here my mom would not have been able to use the sink without overflowing it.
Stayed 1 night in Jun 2025

8/10 Good

Patti and Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a beautiful view of the harbour! Obvious signs of new additions. Working on improving the hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Babs, Tiny

Disliked: Amenities, property conditions & facilities
Under construction.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness

Overall property can use some updates

Served our purpose
Stayed 1 night in Jun 2025

4/10 Poor

Paresh

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property. It seems there are people who are rating the rooms for a long. The entry from the backside parking is is so bad and smelly due to cigarette buds all over. Very bad , no privacy to the rooms.
Stayed 1 night in Jun 2025

2/10 Terrible

Samuel

Stayed 1 night in May 2025

2/10 Terrible

Bruce

Disliked: Amenities, property conditions & facilities
I would never stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Laurie

Traveled with family
Met our needs. Staff were friendly.
view from room window
view from hall window
Stayed 3 nights in Jun 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, amenities, property conditions & facilities
What renovations were done were sloppy. Baseboards missing. No flooring under the bed, just plywood paneling instead of flooring. Overhead lights in room and bathroom too bright.I had to ask for a bedside light to offset the overhead lighting. Food debris left in my microwave. My daughter and nephews rooms had fridges that didn't work. The sheets in my daughter's room hadn't been changed since the last residence. I won't mention in polite company what evidence of that she found in her sheets. The food items left out for morning breakfast weren't adhering to health rules. The milk jug contained milk that was curdling. You had to reach into a bag of bread to get bread for toast. The eggs and hash browns were extremely unappetizing looking. The same stained tablecloths and towels covering the tables were stained when we arrived and when we left. Our keycards were deactivated before we checked out. My ceiling fan in the bathroom never worked and I knew it would be useless to complain. The only good thing was the view of Sydney Harbour. Do NOT stay at this place!
Stayed 4 nights in Jun 2025

6/10 Okay

George

Stayed 1 night in Jun 2025

4/10 Poor

Bruce

Disliked: Cleanliness, amenities, property conditions & facilities
This is a very run down hotel. The free breakfast was terrible. Expedia charged for an extra person even though my stepdad was alone I his room and my wife and I in another room.

2/10 Terrible

Eric

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Unfortunately the stay was the worst of my year between the horrible air fresheners (I guess they use whatever but just gave me headache ) along with the fact that I had to fight for a paid receipt was to much…. That hotel is a big X.
They are so cheap they could not finish the floor under the bed….
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Overall good, could fix up some details to make it nicer. The hallways was loud
Stayed 1 night in Jun 2025

10/10 Excellent

clinton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 3 nights in Jun 2025

2/10 Terrible

Kelly, Niagara Falls

Traveled with family
Disliked: Staff & service, property conditions & facilities
The ONLY good thing is the view. You can smell the age and uncleanliness the moment you walk in. Breakfast set up on the same dirty linen. Curdled milk. Rotten bananas. Anticipated free breakfast for 5 days, had to go out an pay. Food is unfit for consumption (public health needs to monitor) Restaurant/bar was not open once. Unsanitary anyway. Bed and towels had foreign hairs upon arrival, had to request both to be changed. Only had housekeeping once. Took some garbage but not all…room was not actually cleaned. 1 roll of toilet paper for 5 days. Fridge did not work, had to buy ice every day. Asked for someone to look at fridge or replace, they did not do either. Leftovers and purchased food rotted. Ice machine does not work. Food vending machine empty. No smoking signs all across front deck yet overflowing ashtray stand and people smoking. Overflowing garbage in a flower pot. People smoking pot every night inside even though sign says your stay will be terminated if caught smoking. Bathroom fan did not work. Hardwood flooring only goes to the edge of the bed then bare floor. Dirty old comforter which I did not use but froze because the top sheet was so thin. You can hear your neighbours. Bathroom door has to be slammed to close then hard to open. Front door as well has to be slammed which is very loud for all guests. It’s like they slap paint on like the landlord special before you arrive. 0/10 for cleanliness. Worst stay of my life.
Stayed 4 nights in Jun 2025

6/10 Okay

John

Traveled with family
Disliked: Amenities, property conditions & facilities
Location on the water. No elevator to 2nd floor and no hand rail on last railing to 2nd floor. Renovations on 2nd floor causing paint smell
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Stayed 2 nights in May 2025

6/10 Okay

James

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Stay with Thoughtful People

When we walked in, the young man at the desk offered to change our room to a first floor room so we didn't have to go up many steps. Then he printed out a map and marked it to show where we could have supper. AND told us about a boardwalk for an evening stroll. The room was comfortable, the view was great. Great choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rahul

Stayed 1 night in May 2025

6/10 Okay

Sean

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Max

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Emmy

Disliked: Staff & service, property conditions & facilities
Refrigerator not working
Stayed 1 night in May 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025