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The Dragon Hotel

4.0 star property

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Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Bar (on property)
Front of property - evening/night
Standard Double Room, 1 Double Bed, Accessible | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
$87
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, Swansea Castle
    ‪3 min walk‬
  • Place, Grand Theatre
    ‪6 min walk‬
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

7.4 out of 10
Good
(28 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 14 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom | Hair dryer, towels, soap, shampoo

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

The Dragon Hotel

4-star hotel in Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Dragon Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restaurant - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restaurant
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

Reviews

The Dragon Hotel Reviews

7.0

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 1010 reviews
Rating 8 - Good. 261 out of 1010 reviews
Rating 6 - Okay. 203 out of 1010 reviews
Rating 4 - Poor. 130 out of 1010 reviews
Rating 2 - Terrible. 130 out of 1010 reviews

Reviews

8/10 Good

Jane

Stayed 1 night in Aug 2025

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little old looking but the staff was friendly and helpful and breakfast was good. Convenient location. Close to everything I wanted to do. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

A

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful staff.
Stayed 3 nights in Aug 2025

8/10 Good

Z R

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Still an excellent hotel.

Clean hotel with good service. Building and decor need refreshment. No bulb in the lamp in my children's room (family room). Not a massive issue so I didn’t mention it to staff, who I'm sure would have sorted it. Bathroom excellent and loads of room. Breakfast buffet not available but hotel wasn't busy and hot breakfast was available on request. We miss the swimming pool. Brilliant location.
Stayed 1 night in Aug 2025

8/10 Good

Michele J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

2/10 Terrible

Jack

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took a chance and regret it.
Stayed 1 night in Jul 2025

6/10 Okay

alex

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Cory

Stayed 1 night in Aug 2025

6/10 Okay

Suresh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service
The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing.
Stayed 1 night in Aug 2025

2/10 Terrible

simon

Business traveler
Disliked: Cleanliness, property conditions & facilities
The gym was closed and the reception said they had sold all the kit. Only one lift was working as the other had been faulty for over 2 weeks. The room was tired as the decor is very old style. Breakfast was interesting as the coffee machine was faulty, food was ok but everything in tbe dinning room is very old looking and tired! The staff are all polite and do as much as they can.. I stayed here some years ago and it was lovely, it has gone down in standards and I would unfortunately not stay again and would actively look to stay elsewhere in Swansea.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room 509. Absolutely disgusting. Chairs were stinking dirty. Carpet very bumpy, desk missing its front, windows had gaps at the top so very noisy. 1 star room. .
Stayed 2 nights in Jul 2025

4/10 Poor

Hugh

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and in need of modernisation. The hotel only has 2 lifts, but only 1 lift was working and this would only hold 2 people. With the hotel being 7 floors ment waiting a long time for a lift.
Stayed 1 night in Jul 2025

8/10 Good

Jack

Stayed 1 night in Jul 2025

2/10 Terrible

Benjamin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort

Could be better

Decent size apartment, room smelt of animal, smoke alarm in hallway beeped every 30 seconds.
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Business traveler
Disliked: Staff & service

Bad stay

Stayed here many times but will be considering other options from now on. Second time in month or so that no hot water available for showering, windows do not close properly so noisy,especially in the morning. Only one small lift works, the other has been out of action for at least a year!!
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Owners need to refurb this Hotel!

Although bed was very comfy and bathroom very clean, this Hotel needs a major refurb. Paintwork everywhere flaking off, carpet in our suite was shockingly thin. The windows in our room were covered in condensation so all double glazing needs replacing. The restaurant for breakfast was rediculously hot so it needs air con. The ceiling in parts looked like it was going to come down! The selection for breakfast was good though. All in all good service from all the staff but the owners need to invest in it heavily.
Stayed 1 night in Jul 2025

6/10 Okay

tracey

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is very dated and quite tired, location is good near to everything . Breakfast was good , and was included in the price as the nightly rate I think was quite high for the standard of accommodation. we did book for the start of the summer hols so we expected to pay a premium
Stayed 2 nights in Jul 2025

6/10 Okay

Crispin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for one night, on 7th floor only one lift working that only took 2 people. Air con made no difference to room temperature. Shower was a dribble of water - unable to wash hair as no pressure. Room and bathroom were a good size clean but very tired looking.
Shower at full power - top shower head didn’t work !
Stayed 1 night in Jul 2025

6/10 Okay

Brian, Culver City

Liked: Staff & service
Good location, room was sparse and worn
Stayed 1 night in Jul 2025