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The Grand Hotel

3.5 star property
VIP Access

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Photo gallery for The Grand Hotel

View from room
Coffee/tea maker
Lobby
Minibar, in-room safe, desk, iron/ironing board
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Housekeeping
  • Pool
$131
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Moffett Federal Airfield
    ‪7 min drive‬
  • Shoreline Amphitheatre
    ‪9 min drive‬
  • Googleplex
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Deluxe Queen Annex | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Grand Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Grand Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 554 out of 1087 reviews
Rating 8 - Good. 254 out of 1087 reviews
Rating 6 - Okay. 133 out of 1087 reviews
Rating 4 - Poor. 79 out of 1087 reviews
Rating 2 - Terrible. 67 out of 1087 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

sokhary

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness
I always stay at the Grand Hotel when i am traveling to Sunnyvale to visit family, but this time around, upon entering our hotel room, we felt how awfully dirty the floor was. The hard flooring was black, nasty, and uncomfortable. It gave us a sticky feeling to our feet. I know people wear shoes in their own house/hotel rooms but because we do not wear shoes inside our house/hotel rooms, we took initiative to use soap, water, and a towel to clean the floors ourselves. It was gross. The hotel should be keeping up with their rooms for what they charge. Also, the complimentary breakfast was terrible. They had very boring options: cereal with milk but did not have milk substitute for dairy allergies, bread/butter/jam with only 1 toaster to use, coffee, boiled eggs, and fruit. Not really much to choose from. I actually was looking for some warm breakfast like other hotels I've experienced: oatmeal, waffles, sausage, and eggs. Looks like it may be time to find a different hotel to stay at when visiting family. No, i did not make a complaint because i did not have time to waste as i was following a schedule for events. It was just extremely disappointing to encounter.
Stayed 2 nights in Jun 2025

4/10 Poor

Dana

Disliked: Cleanliness, staff & service
Good value for the Villa. I did book last minute so they might have discounted it. However, the room was not ready upon my arrival even though I arrived after the check in time and was still dirty.
Stayed 1 night in May 2025

10/10 Excellent

Kazi Tanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Lobby and the bar area is very nice and room is quite spacious.
Stayed 1 night in May 2025

8/10 Good

Sooyean

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The villa was spacious and perfect for a family stay. Not sharing walls with other rooms made it pleasantly quiet and peaceful. However, there were a couple of downsides — the spa in the swimming pool wasn’t working, and the breakfast was very limited. During our two-night stay, there were no eggs, bacon, or sausage offered at breakfast.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kimberly

Business traveler
Liked: Staff & service
There was a hand print on the ceiling, tape on the ceiling, confetti in areas of the room and a toothbrush in the shower from previous guests. Apparently I got the party suite.
Stayed 1 night in Jun 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the most part, we enjoy staying here and we do keep coming back the two things I would say they need to work on is their towels when you have them. They are new but to get them it’s a lot of work. I requested new towels at 7:30 AM and did not get them until I requested them again two additional timesand they finally came at 7 o’clock in the evening. The other is their breakfast. It is hit And they finally came at 7 o’clock in the evening. The other is their breakfast. It is hit or miss what you get sometimes there’s hot food sometimes there’s not . The first day it was hot eggs and sausage, yogurt, cereal, fruit, and bread products. The second day bread products, cereal, fruit. It would be nice if it was more consistent. The first day was fine but the second day I needed to actually go get a breakfast maybe spending less money on the cocktail hour and more money on their breakfast would be a better idea so don’t count on breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

MUNEER

Stayed 1 night in May 2025

10/10 Excellent

William Douglas

Stayed 3 nights in May 2025

10/10 Excellent

Marcela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ample room, it truly is a valuable stay
Stayed 2 nights in May 2025

10/10 Excellent

Araceli, Woodland

Traveled with partner
Liked: Cleanliness, amenities
Everything was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Nibras

Stayed 9 nights in May 2025

4/10 Poor

Peter

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Shower, with non-California head, was nice: Lots of flow, adjustable flow, and gentle non-stinging stream. The mattress was like sleeping on a huge, lumpy pillow — no support. We discovered blood-stained (but otherwise clean) sheets at 11 PM and called front desk; no alternate sheets or change service available, but we could switch to a different room. Also, we only got 1 bathrobe; second not available until tomorrow. Breakfast was lackluster but at least convenient. Coffee was good, but bring your own mug unless you like your coffee only 8 ounces at a time.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were Nate and clean. The bathroom was huge with a walk-in shower and the most amazing tub to take baths in a complementary breakfast was wonderful every single morning I gave it a five star.
Stayed 3 nights in May 2025

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Payam

Liked: Cleanliness, amenities, property conditions & facilities
The Ac in the room was very noisy. Everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

LINDA

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bed was very comfortable, spacious room, free parking, and very clean.
Stayed 1 night in May 2025

2/10 Terrible

Berne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and there’s no hot water.
Stayed 1 night in May 2025

8/10 Good

Alyssa, San Bernardino

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely. Staff were friendly. breakfast was average.
Stayed 2 nights in May 2025

10/10 Excellent

Shinika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very relaxing staycation
Stayed 2 nights in May 2025

10/10 Excellent

Manasa

Stayed 2 nights in May 2025

8/10 Good

Xiaohua, PISCATAWAY

Stayed 5 nights in May 2025

10/10 Excellent

ERIC, SOMERVILLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to relax & also enjoy the area.
Stayed 1 night in May 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Selena

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable & the hotel was very quiet.
Stayed 3 nights in May 2025