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Summerstown Vacation Packages

The rooms are very clean

Dear Ms. Valentin, I’d like to formally, in writing express my gratitude and sincere appreciation for the courteous and elegant treatment that my love Rakela and I received this past weekend at your two hotels. A water pipe breaking and shutting down your hotel on a World Cup Internationally fully booked weekend is as bad as it gets in hospitality. In spite of this challenging moment I’d like to thank five of your employees that I dealt with in no certain order. Solange- front desk receptionist moved us quickly in the system and stayed present, caring, classy, professional and attentive - she moved us and without us asking helped us with some of the finances of the room due to missing a birthday celebration. She also followed up with a call the next day to check on us. A tall thin Caribbean Man / very handsome slightly graying bell man who alerted us to the challenges and pre warned us to to start packing and move quickly given the gravity of the situation. Very serious and great demeanor in handling the movement of belongings. Sophia- the Sunday front desk executive who graciously obliged us with a late checkout situation - even though the mounting challenges of the prior days seemed to only cascade and continue to be challenging. She never flinched or hesitated even while the guests close by were expressing their displeasure with that situation. Neisha Valentin- an outstanding leader of her team in the face of massive adversity. She made it all happen for us and

The property looks unsafe. Room was dirty. Bad maintenance. Smell bad. Bad place to go. I don’t recommend that hotel. Is really bad.

Friendly staff, clean room. Solid 3* property. Great location. The full-American breakfast was very decent and helped with our overall budget in the South Beach area. The welcome drink was a very nice touch and lovely to drink on front patio porch.

My stay was amazing, we had a perfect view of the strip, room was spacious and clean

Had a very nice day at the president. The staff was very friendly. We arrived about two hours before check-in. They offered to check in our luggage however we just left the stuff in the car. They did have valet parking on site however it was $38. We opted for the self parking garage around the corner basically only $15 for 24 hours. The breakfast was pretty good. They had a nice full breakfast that you could get the next morning. They also had welcome drinks in the evening. The bartender was very friendly. Very nice. It was a very nice comfortable stay I would definitely stay again. It was only a short block and a half from South Beach.

This place was phenomenal! Staff is very friendly and helpful. The room was clean and quiet, I would highly recommend.

Just need ice or an ice machine