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Clean property and nice pool

I liked the valet parking. The front desk staff were very helpful

⭐⭐⭐⭐⭐ We had a wonderful stay at this resort! The staff was incredibly friendly, welcoming, knowledgeable, and always willing to help with anything we needed. From check-in to check-out, everyone made us feel like valued guests. Our accommodations were clean, spacious, and very comfortable. The property itself was well maintained, with multiple pools and playgrounds that were spotless and provided plenty of options for both relaxation and family fun. The only downsides to our stay were being invited to what was described as a 90-minute presentation that ended up lasting about 2½ hours, and having an issue with our room door on the second day. The battery in the door lock needed to be replaced, which left us locked out of our room for about 45 minutes while it was being fixed. Despite those inconveniences, the overall experience was excellent. The beautiful property, outstanding staff, and great amenities far outweighed the negatives. We would definitely stay here again and recommend this resort to others looking for a relaxing, family friendly and enjoyable vacation.

Great location; dinner was delicious, beds super comfortable

Excellent front desk staff

We enjoy everything about our stay

Location was excellent, staff (level of customer service) was also excellent, and pool was great, but this place (other than the lobby) needs help. Carpets in hallway are filthy, all surfaces have major chips in paint and throughout...not small areas, all surfaces looked like they had just had a quick mop but not clean...only surface cleaned but major dirt in corners, the entire hotel looked like it was just run down and not kept up in years....this is not what I expect or have experienced at other Country Inn and Suites across the country. Room was just serviceable but wouldn't want to really spend any time there. First room they gave me (106) was so musty and mildew smelling that I asked them to move me...2nd room was OK but bed headboard was part of an additional partial wall (for both beds together) that was not attached to the wall...just leaning behind the beds and moved whenever you leaned against it...making noise as it smacked the wall. Breakfast was so limited and tasted bad that I eat out every day. Pet fees were also quite high for such a hotel...I was staying 4 nights, they charged per dog for each night, totalling $280. If I had known that ahead of time and the quality of the room...I would have stayed elsewhere. Although the staff and pool were great, would only stay here again if it were only for a single night...not multi day stay.This is only a 2 star hotel, not 3 and very run down.