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Stourport Manor Hotel

4.0 star property

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Photo gallery for Stourport Manor Hotel

Property grounds
Breakfast, lunch and dinner served
Interior
Indoor wedding
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
$72
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Place, Hartlebury Castle
    ‪2 min drive‬
  • Place, Danter's Treasure Island Amusement Park
    ‪3 min drive‬
  • Place, West Midland Safari Park
    ‪8 min drive‬
  • Airport, Birmingham (BHX)
    ‪44 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

7.6 out of 10
Good
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family Room (2 Adults + 2 Children)

Classic Family Room (2 Adults + 2 Children) | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Family Room (2 Adults + 2 Children)

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Family Room (2 Adults + 1 Child)

Classic Family Room (2 Adults + 1 Child) | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Family Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Twin Bed

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About this property

Stourport Manor Hotel

4-star Stourport-on-Severn hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and conference space.
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
In addition to a children's pool and an indoor pool, Stourport Manor Hotel provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and a garden. Onsite self parking is complimentary.

Stourport Manor Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 5 per day
  • Spa fee: GBP 5 per day
  • Towels fee: GBP 2 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 766 reviews
Rating 8 - Good. 273 out of 766 reviews
Rating 6 - Okay. 148 out of 766 reviews
Rating 4 - Poor. 80 out of 766 reviews
Rating 2 - Terrible. 44 out of 766 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

rhys

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dated

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

2/10 Terrible

Sandra

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Just a bed for a night.

Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book if you want to be clean

Room had a shower that was unusable. Barely a trickle. When brought to staff attention we were told this was a "special amenity" and meant only to be a hand shower. We also had no tv remote and just 2 channels when one was located. Room was also sickeningly warm. Asked to swap rooms but denied. Room was dusty with silverfish on ceiling
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed how the restaurant was helpful and how the staff are respectful
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Review

This hotel is simply a long way off the standard expectation of Four Star.!
Stayed 2 nights in Jul 2025

2/10 Terrible

Ronald

Not applicable
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Reception staff are always friendly & helpful. We have stayed at the Manor hotel a few times and the rooms have always been clean & comfortable .
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the manor hotel for a night with my partner, we both thought the hotel was great. We used the spa and loved the discount for hotel guests. The service was amazing, the staff very helpful and welcoming. In regard to the facilities we didn’t have a shower that worked HOWEVER this was quickly rectified by the hotel desk. We had two options, 1. We move rooms or 2. We can use the shower in an unused room. They were so lovely in the situation and I had everything I needed, thank you again I would love to come back to the hotel in the future! Well worth it.
Stayed 1 night in Jun 2025

6/10 Okay

Miss Shanele

Liked: Room comfort

Okay needs investing

We had a good time, staff where polite are areas of concern where the place feels alittle worn, rusty bath plug shower head leaking stains of carpet leading to the room and cobwebs on windows, it felt the place needs a little TLC to bring it up to a higher level , staff where fine the waitress at the evening meal had a lovely smile the others just did the job.
Stayed 2 nights in Jun 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very well placed for the castle and minister. Good bars and restaurants. Loo seat downstairs needs fixing. No where to park . Mangled it over the road. Very clean and nice decor. Good value for money. When phoning owner was very helpful.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 4 nights in May 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Stephen

Stayed 1 night in Mar 2025

2/10 Terrible

Alison

Disliked: Staff & service, property conditions & facilities, room comfort

False advertising

Worst hotel experience in a long time. No full time reception. You have to pay for gym and pool - so these are falsely advertised. Breakfast was acceptable. Staff when you could find them were helpful.
Stayed 1 night in Mar 2025

4/10 Poor

George

Liked: Cleanliness
Stayed there for 3 days nice quiet plane beautiful old mannor and lovely garden .. room was ok . Plug sockets are other side of the room so if you caharge your phone at night time you will definitely jump out of bed to turn your alarm off .. towels was changed every day .. 2 thing what bugged me was the shower as the bracket was facing the wall so I had to hold the head to wash .. that is poor .. 17:50 for a breakfast what seems over the top for what it is .. good cafes in the town at half the price .. in the evenings we all eaten out as it seemed over priced for what they are serving .. but apart from that this has potential to be a great place if more effort was involved
Stayed 2 nights in Mar 2025

6/10 Okay

Jack

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single night away with the family and dog
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025