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Burleigh House

3.5 star property

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Photo gallery for Burleigh House

Front of property
Dining
Romantic House, Courtyard View | Living area | 35-inch Smart TV with digital channels
Exterior
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Leek Rd, Stoke-on-Trent, England, ST9 0DG
  • Staffordshire University
    ‪12 min drive‬
  • Waterworld
    ‪14 min drive‬
  • Alton Towers
    ‪18 min drive‬
  • Manchester (MAN)
    ‪56 min drive‬

Room options

View all photos for Romantic House, Courtyard View

Romantic House, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Romantic House, Courtyard View

  • 8 bedrooms
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

The Crown Hotel

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
2.0 out of 5, (29)
$51 nightly
The price was $57
The price is $51 total
includes taxes & fees
The Crown Hotel

About this property

Burleigh House

3.5-star Stoke-on-Trent hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Other amenities include a garden. Housekeeping is available on request.
Burleigh House offers 15 accommodations with complimentary bottled water. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 35-inch Smart televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Burleigh House has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Burleigh House has a restaurant on site.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in hallways
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Entertainment

  • 35-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Burleigh House
Burleigh House Hotel
Burleigh House Stoke-on-Trent
Burleigh House Hotel Stoke-on-Trent

Burleigh House Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 6 out of 39 reviews
Rating 2 - Terrible. 17 out of 39 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
It was under renovation and they didn’t have rooms ready, was kept awake half the night from the door creaking loudly as people going out for a smoke, no towels, water pressure was low in the shower and wall that thin you hear the next room talking and their tv
Stayed 2 nights in Apr 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

The property was undergoing a full refreshment when we arrived the car park was like a building site there was no reception to check in at the rooms were dusty. No towels in the room this property should not be accepting paying guests in the state
Stayed 1 night in Apr 2025

8/10 Good

Ekene

Stayed 1 night in Mar 2025

4/10 Poor

ROBERT

Disliked: Cleanliness, property conditions & facilities, room comfort

Dont stay here

Lots of issues unfortunately. Leak & damp on bathroom ceiling. Shower hardly any power. Hard to regulate temperature. Debris & dirt all over room, needs sweeping or hoovering. Locking door hard to navigate with a simple key; figured out finally, turn right to click, then 180 degrees left, then down! Not told where side door is so had to get torch out to wander around hotel to source location. Paper thin walls & 2 girls next door chatting till 12:30am meant thats time i slept. No lampshade on main light, just a bulb hanging. Only youtube on tv. Parking outside on uneven gravel, needs concreting. Heating in corridor of rooms unbearable, making key lock to door more of a challenge. English breakfast was half decent though. Overall, as hotels go this has to be one of the worst ive stayed in uk. Bed cleans sheet & hospitable enough to give us a second towel when asked, also some plates & cutlery. I feel the business is trying but way off close to offering a half decent service. My gripes could go on
Stayed 1 night in Mar 2025

2/10 Terrible

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
We did NOT stay at this property. It was so bad and Expedia refuse to refund and have scammed us out of money!!!!!! Buyer beware.
Stayed 1 night in Feb 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Olawale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personally I don’t like the hotel. Because of many reasons. Not too clean Sharing toilet with other people in the hotel the toilet door doesn’t have lock Many more
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service

Will stay there again

Tbh it wasn't that bad for the stay me and my boyfriend had. We went to alton towers when we stayed over and we didn't want to spend like £600+ on hotels inside the park. I had heard that recently this b&b was under new management the staff were great tbh. We had a chat with one of the staff that were there when we got back from alton towers on the Saturday and he was incredibly nice. We had free breakfast with our stay. The only thing i will say is that the rooms were tiny and they didn't have a very nice bed other than that, we will definitely stay there again.
Stayed 2 nights in Nov 2024

4/10 Poor

Stuart

Single rooms do not have a private bathroom even though they are advertised that they do. Alcohol is not served at the hotel. The all male staff were unfailingly polite but the hotel is terribly run down.
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and clean.

The only negative thing was that I ordered a single room with private bathroom and only the doubles come with private bathroom. I had to upgrade, however the double bed is a small double. The staff ere extremely helpful and nice. For the price it was well worth the stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service

Ok for deep sleepe4s

Property is not well lit or advertised from the street i drove past it 3x. Once i found it the dirt track was like something from a horror film, i then had to walk acros a muddy carpark to enter. The walls are paper thin to the point i could hear the next rooms tv more than my own! But points for the decent tv! The next rooms bathroom was right next to my bed with extremely loud pipes which woke me up at 4am! Not the hotels fault but inconvenient place to put a bathroom when i there is a shated bathroom on that floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff close to alton towers
Stayed 1 night in Nov 2024

2/10 Terrible

philip

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late in the evening, we got shown to romm, which toliet had hair in, empty food containers remained behind bedside cabinet, and bits in draw which suggested room hadnt been cleaned very good, 1 cup for hot drunks for 2. Tried to.ask about breakfast as in description breakfast but wasnt in invoice but all i could get from person who.was busy talking kn his.mobile 8-10, comunication was an issue, but after seeing roon, we decided we werent ging toneat there anyway, seemed run.down. door to room wasnt very secure we went out thought had locked it but was unlocked when areived back, so we put things in front of door for the night. At 3am loading banging and shouting on one of the rooms for about half hour. I had seen reviews for this place were not brilliant but was only really wanting somewhere close to alton towers and to sleep for the night, sadly was a 25minute drive and not much sleep and will not stay at this place again
Stayed 1 night in Nov 2024

2/10 Terrible

Antony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Value for money

Amazing value for money, helpful staff and a convenient indian restraunt in one with good food and good portion sizes
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotter than the surface of the sun !

Firstly, the 'Restaurant & Bar' is actually an Indian curry house and take away and quite evidently a former old peoples care home. There are two parts, the bit at the back that they are refurbishing and the main building where we unfortunately stayed in two rooms. The main issue for our stay is the heating had been on all day before we got there in both rooms with the window closed so it was like being in a furnace. However, even with the window open it made no difference as the thermostats are broken so the radiators couldn't be turned off .... I've had cooler nights in Benidorm ! The downside was with the window open the room then became full of flies, so pretty unpleasant. As the window was open I was then woken at 5am by road noise and lorries as it is situated just set back from a busy road. The room itself was pretty awful and poorly maintained with a basin and taps that weren't properly fixed and no towel. Outside the car park smelt of sewage and there was dirty efflouent water seeping out the manhole. Breakfast was also incredulous as we sat down and, rather than being asked what we wanted, they just turned up with a cooked English breakfast (with no bacon) .... had we been asked if we don't like anything we wouldn't have needed a tissue to remove the mushrooms from our plates ! It is cheap but there should still be a level of maintenance and cleaning so guests have a pleasant stay. Needless to say .... we won't be going back to stay again soon !
Stayed 1 night in Oct 2024

2/10 Terrible

Stephen

Stayed 1 night in Oct 2024

6/10 Okay

Vincent

Business traveler
Liked: Staff & service, room comfort
Booked an en suite room,but had to share a bathroom,room was dated and in need of a upgrade, staff were fantastic.
Stayed 2 nights in Oct 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms with small double bed. Good size tv, wifi & tea/coffee tray. Bathroom clean with big shower and plenty of hot water. Very fresh decor . Staff very polite and accommodating
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two nights at Burleigh House and had an enjoyable experience. Our room was clean and equipped with a TV, kettle and plenty of storage space. The bathroom looked newly refurbished with a walk-in shower. A large selection of Indian dishes on the menu for an evening meal and full English available for breakfast. Staff were friendly and extremely helpful. Basic, but all you need. Price was very reasonable and we will be returning next year.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever
Stayed 1 night in Sep 2024