2/10 Terrible
David
Traveled with family
Jun 10, 2025
Liked: Cleanliness, property conditions & facilities
Checked in at front deck, went to the room and it had not cleaned at 3:30 pm. House keeping was just outside of room and I told him I was going to leave my luggage just inside the room out of the way and I would be back in a little while as not to be in his way. When I returned to room an hour later it was cleaned, but luggage was gone. I went to front desk and luggage was there, but part of the items that had been sitting on top of the luggage was missing. Woman working the desk was very friendly, but was not at all helpful in correcting the situation. Stated that she didn’t normally work the desk and she would notify management. Never heard anything more. Incompetent from management down. Hotel was clean and comfortable though. Won’t be staying there again; the whole thing left a bad taste in my mouth.
David
Stayed 1 night in Jun 2025