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The Swan Hotel

4.0 star property

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View from property
Reception
Front of property
Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant
$145
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
The Hythe, Staines, England, TW18 3JB
  • Thorpe Park
    ‪5 min drive‬
  • Windsor Castle
    ‪13 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪11 min drive‬

Room options

View all photos for Cosy Room

Cosy Room | Desk, iron/ironing board, free WiFi, bed sheets

Cosy Room

9.8 out of 10
Exceptional
(14 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Indulgence Room

Indulgence Room | Desk, iron/ironing board, free WiFi, bed sheets

Indulgence Room

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room

9.6 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Swan Hotel

4-star Staines hotel steps from Thames River
A restaurant, a bar/lounge, and a garden are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include barbecue grills.
The Swan Hotel offers 11 accommodations with complimentary bottled water and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a garden.

The Swan Hotel is a smoke-free property.

A complimentary English breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
The Swan - This pub specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Reviews

The Swan Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 405 reviews
Rating 8 - Good. 92 out of 405 reviews
Rating 6 - Okay. 17 out of 405 reviews
Rating 4 - Poor. 8 out of 405 reviews
Rating 2 - Terrible. 4 out of 405 reviews

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andres

Stayed 2 nights in May 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay! Great location right on the riverside, good food, tasty breakfast. Staff were friendly and welcoming. The room was cool with nice toiletries and coffee/tea facilities, the only thing was the shower got the floor really wet and the bathroom door handle was coming unscrewed (I was in room 10.) I’d stay again and totally recommend this hotel.
Love the bright colour scheme
Nice evening view
Stayed 1 night in May 2025

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small hotel, quiet, out of the way but not isolated, has good walks swans swimming and a staff quietly comfortable with what they do. Its just a stones throw from Heathrow. You won't do better.
Stayed 1 night in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went better then expected. We picked this hotel for its location and convenience to Heathrow Airport. It had that and a whole lot more. The coolness of being along the river with the awesome view from our room and a great restaurant too. Mason checked us in and was a big help.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The golden swan

Such a gorgeous setting on the Thames. Great buzz and lively bar Extremely professional staff all round Very comfy bed and the option of sitting out on the balcony overlooking the Thames We will definitely be back!!
Stayed 1 night in May 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent - fantastic staff, great location, very dog friendly. Great room with a balcony overlooking the Thames. Breakfast was excellent too.
Stayed 1 night in Apr 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Every single member of staff we met made us feel special on our visit. They were so kind and helpful. The service was swift and efficient. The hotel was very clean and comfortable throughout. Great value for money. The choice of breakfast was very good and delicious. The parking outside, although limited was very well priced (council owned, but you pay in the hotel). We will recommend to others and hope to return.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Staff is friendly and best breakfast in Staines area. Room was clean and comfortable.
Stayed 2 nights in Feb 2025

8/10 Good

Justin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are lovely now it’s been redone, nice little balcony view too. Breakfast was hit and miss to be honest wife didn’t eat hers as wasn’t great salmon and eggs.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was so cute and quaint. Easy from the airport with delicious breakfast. Service was kind and on top of it.
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a weekend break

Great overnight getaway in their largest river view room. Great staff and food. Lovely top-end Teapigs teas and coffees in the room. This is a very old building so expect squeaky and sloping floors. Wamr rooms (almost too warm), although could benefit from double glazed windows in the bedrooms to cut out some of the noise from people talking on the pub terrace below.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in a lively establishment. Great service and the food in the restraint was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed due to close location to Heathrow airport. Lovely, historic hotel next to the Thames. The room was very clean and well presented , with a lovely en suite and balcony. Good facilities and thoughtfully designed to make best use of space. The bed was comfortable, though a little small (Queen). If I return I would choose a larger room. Not a criticism, just simply a personal reality for a taller couple 😂. The restaurant is excellent and bar homely. All in all a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Eamonn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, spoilt by drunken noise.

Lovely hotel in an amazing setting on the Thames. Staff were lovely and the food was great. The thing that spoilt it: It's also a pub (not a problem by itself) but they have an outdoor area with a TV (playing football matches) - right under our window. That meant drunken lads shouting at the screen (very loudly) and even with the windows closed it was very loud. This went on for several hours, eventually stopping at around 11pm. The (quite young) staff were reluctant to confront the increasing drunken group, so the noise just got worse.
Stayed 1 night in Oct 2024