The hotel staff ( the one person we saw) was very nice and very accommodating, we checked into room 332 and the room had a nasty musty smell to it, she moved us across the hall into a suite ( which was very nice) but it had the same musty smell, we didnt go back and say anything we just figured everyroom smelled, it was only for a night so we endured. I will say the last 2 Sleep Inns i've stayed in have been disappointing, we stayed in one in WV on 2 previous trips and it was very nice, but these past 2 have not been. Might have to reconsider staying in Sleep Inn's in the future.