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The hotel was clean, staff was helpful.. Check in was good. However, it was on a busy roundabout with hundreds of trucks daily. As someone from North America relying on air conditioning, the room was dreadfully hot. As one could not always keep the windows open because of street traffic it made for unpleasant sleeping. We were there for 6 nights. If coming in the summer, Hamburg is getting hotter. Pick a place with AC if you are used to it. I know many Europeans did not mind as our hotel was full of them..

We (a family of four) had a great stay at this hotel. The cleaning team was absolutely fantastic; the room was spotless. The reception and bar staff were also very friendly and welcoming. Excellent location. Highly recommended.

Front Desk Was Amazing, Friendly and went out of their way to be helpful.

Very helpful staff good location well appointed room

No air con so the weather had a big bearing on my overall experience but hotel was great overall.

Hotel Marienthal provided a functional stay, but there were several drawbacks that kept it from being a better experience. The room was clean and served its purpose, but the beds were not particularly comfortable, and the pillows were so thin that they were almost non-existent. We were also only given one room key card, which was inconvenient for a family traveling together. One thing to be aware of is that the reception desk closes at 6:30 PM. After that, there is essentially no one available to assist with questions or issues, which can be frustrating if something comes up in the evening. The breakfast was disappointing and not worth the extra cost in our opinion. The selection was very limited, consisting mostly of cold cuts with only a small amount of hot food available. The coffee machine was probably the highlight of the breakfast experience. The hotel does have a nice park directly across the street, which provides a pleasant view and a quiet atmosphere. However, beyond that, the location is not especially convenient or walkable, and most attractions require additional transportation. Overall, Hotel Marienthal is adequate if you're simply looking for a place to sleep, but there are several areas where the guest experience could be improved.

A nice hotel but we felt overpriced for what it was & the location. Also the air conditioning didn’t work in our room where the temperature was 24.7C! There was a phone in the room but no information as to what numbers to call for house key, reception etc. when we mentioned this at reception we were told it’s on the QR code, I said how are we supposed to know that.