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The Arch Convention Hotel

3.5 star property

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Photo gallery for The Arch Convention Hotel

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Lobby sitting area
Lobby

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪9 min walk‬
  • Busch Stadium
    ‪14 min walk‬
  • Gateway Arch
    ‪16 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room (King Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (King Hearing Mobility Access)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Roll in Shower Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite

  • 260 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (King Bed Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Single Room (King Bed Room)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Executive King Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Room (Executive King Room)

  • 220 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room (Two Queen Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (Two Queen Hearing Mobility Access)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Executive King Mobility Access)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (Executive King Mobility Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Mobility Bathtub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Two Queen Bed Room)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Basic Double Room (Two Queen Bed Room)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Regency St. Louis at The Arch

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (3900)
$226 nightly
The price is $226 total
includes taxes & fees
Hyatt Regency St. Louis at The Arch

About this property

The Arch Convention Hotel

3.5-star hotel in Downtown St. Louis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and self parking.
The Arch Convention Hotel offers 293 accommodations with safes and complimentary newspapers. Beds feature down comforters. 50-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The Arch Convention Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Arch Convention Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

The Arch Convention Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 292 out of 1005 reviews
Rating 8 - Good. 242 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 118 out of 1005 reviews
Rating 2 - Terrible. 168 out of 1005 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Henry

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Deon

Stayed 2 nights in Apr 2025

4/10 Poor

Catherine

Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Rey

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The bed has bed bugs
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Nytavia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Angil

Stayed 2 nights in Apr 2025

2/10 Terrible

Ma'Kyla

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was a very humbling experience. Unfortunately I ran into so many problems during my stay. The ice machine didn’t work , the lights in the room didn’t work , the refrigerator door was broken , the hallways & stairwells were dirty , the waitress on Saturday morning was very rude , the guy that served us on Sunday morning was lovely ! Excellence hospitality. The young ladies at the front desk were so sweet & helpful. I genuinely think overall this experience was by far the worst! This hotel need to work on cleanliness & maintenance for sure ! But thank you so much to the staff they did their absolute best to make sure my stay was top tier thank you so much
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Anthony E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to call maintenance to fix the shower and then it water would not cut off after they left. Notified front desk but maintenance never came back
Stayed 2 nights in Apr 2025

8/10 Good

Sean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. It was a nice stay and close to downtown activities. Was it the cleanest and best property in St. Louis? No. But it was affordable and clean enough to pass our test.
Stayed 1 night in Apr 2025

2/10 Terrible

Brittini

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one working elevator , no accessible parking, no complimentary breakfast, tv was broken in the first room. Was given the run around about another room. Don’t understand why this is have this many stars I would give a half start not even a whole 1 star horrible !
Stayed 2 nights in Apr 2025

6/10 Okay

Coranna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ice machine don’t work bathroom commode ran constantly a lot of riffraff running around
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid Hotel

Comfy hotel with quiet hours & great proximity to the convention center!
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being a few minutes walk from the Metrolink train, which goes directly to downtown from the airport. Saves me cab fares.
Stayed 4 nights in Apr 2025

4/10 Poor

Robin

Business traveler
Disliked: Property conditions & facilities
The doors to the rooms, I had to move to another room, was broken. A mattress was in the stairwell. No refrigerator in the first room. Will never stay there again.
Stayed 2 nights in Apr 2025

4/10 Poor

Victor

Liked: Cleanliness
Lounge chair not in room. They didn't replace after request. Phone didn't work properly. Inside pool sounded like they were outside window on 5th floor. Water stopped working for about 10 minutes while in middle of brushing teeth. Our room was next to elevator lobby and it sounded like they were in the room with us.
Stayed 2 nights in Apr 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid This Hotel – Needs Serious Attention

The room smelled musty and like urine. We had to sanitize everything ourselves because surfaces were sticky and clearly hadn’t been cleaned. The bathroom was falling apart — peeling paint, broken vanity, missing toilet bolt, and dangerously loose handrails. Housekeeping didn’t clean our room until three days after we first requested it (and only after asking twice). The elevators were dirty, every ice machine was out of order, and the TV was nearly unwatchable. To top it off, we saw a giant cockroach by the pool — staff admitted it wasn’t the first sighting. The only positive? The staff were kind and friendly. Unfortunately, great people can’t make up for a filthy, poorly maintained hotel. I will never stay here again.
Stayed 5 nights in Apr 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked out great for me and my buddies. Traveled there to see the Final Four on Ice.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old property, dirty, poor housekeeping, rude front desk staff.
Stayed 3 nights in Apr 2025

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good accessibility to downtown BUT hotel needed things fixed (room doors that didn't close unless leaned on or slammed;holes in walls; faucet fixture loose or missing;ice machines not working) very, very, very disappointing :(
Stayed 4 nights in Apr 2025