See all properties

Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Reception
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Room service

Explore the area

Map
2 Convention Center Plz, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪1 min walk‬
  • Ameristar Casino St. Charles
    ‪19 min walk‬
  • Historic Main Street
    ‪2 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

LCD TV, pay movies

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(55 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(81 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

Drury Plaza Hotel St. Louis St. Charles

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (1001)
Drury Plaza Hotel St. Louis St. Charles

About this property

Embassy Suites by Hilton St. Louis St. Charles

3.5-star St. Charles hotel connected to the convention center, close to Ameristar Casino St. Charles
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton St. Louis St. Charles features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

Business amenities at this 3.5-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1124 reviews
Rating 8 - Good. 228 out of 1124 reviews
Rating 6 - Okay. 88 out of 1124 reviews
Rating 4 - Poor. 53 out of 1124 reviews
Rating 2 - Terrible. 40 out of 1124 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

A quick overnight to celebrate a birthday and awakened at 11:00 p.m. with a false emergency alarm! Otherwise a good experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Prescott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Party central, go somewhere else to relax.

Very busy hotel. If you are wanting a quiet time, dont book. Hotel full of sports teams with canceled games due to rain. The place was one giant hotel turned teen hangout. You could wait up to 5 or more minutes on 1 of 3 elevators due to people from off the streets coming inside to do prom pictures inside the glass elevators. This happened time and time again, and staff do not monitor who comes in and out. Pool was cloudy and full to the point it was hard to move. 3 seperate kid's birthday parties inviting guest who were not staying at the hotel. Pool deck was full of dressed parents taking up all the seats, and propping the side door to stand and smoke weed. Cold air gushing inside to the pool area. We left after the last heard of 15 kids arrived with only 1 family actually staying there. We finally fell asleep when a teen pulled the fire alarm and the fire alarm starts talking to evacuate. Mayhem. It took 45 min for things to calm down, strobe lights inside room to stop flashing. Breakfast was okay, but again, overan with teens and kids without parents running around. The staff do nothing to patrol people off the streets vs paying customers. Parking again taken up by people not even staying there. Paid customers parking far away lugging bags in the rain, while the covered area is full of birthday guests unloading pizza boxes, baloons, cakes, etc. This hotel does not value its paying honors members over people off the streets. Hotel beds are springy feeling. Room was clean.
Stayed 1 night in Apr 2025

8/10 Good

Mary Ann, Danvers

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and easy to access. Close to alot of things to do in st charles. The beds were not the most comfortable. Rooms were spacious
Stayed 1 night in Apr 2025

8/10 Good

Rowdy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Janna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel. Great breakfast with something for everyone in the family. The pool was closed for cleaning our first night, but the rest of the time our kids used it lots!
Stayed 1 night in Apr 2025

8/10 Good

Nialia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2025

8/10 Good

Brandi .

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issues was the pool and hot tub being closed. They did allow us to check out later and i appreciated that.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful

Amazing front desk person, property is well maintained. Our suite was wonderful. The evening cocktails and snacks were great. The buffet breakfast was made to order omelettes was more than we could ever ask for. A great stay in a great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

joseph, Dacula

Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Traveled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Stayed 1 night in Mar 2025

4/10 Poor

Michaela

Traveled with family

Hot room

The air conditioner didn’t work in our room, we had maintenance come and fix it, worked for an hour then didn’t work all night. Called again, no one came. The bathroom light was flickering for two days. Again, no maintenance came to fix.
Stayed 2 nights in Mar 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. Good breakfast buffet with omelet being made for you. Overall cleanliness was good. They had difficulty keeping the pool available with the right chemical balance.
Stayed 4 nights in Mar 2025

8/10 Good

delores

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great very clean, pool was closed which is a huge bummer when that was part of the reason why we stayed.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would've been a great stay but the whole reason we booked was for the pool. And it wasn't open. They kept putting it off every 20-30 min before giving a definite no at 6. That was super frustrating. The staff was all so friendly and hotel very nice but pool not being open was a problem.
Stayed 1 night in Mar 2025

8/10 Good

delores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was good awsome omlet station. I should have looked at location because it was 30 minutes away from things. The elevator was bad there is only 3 for all the floors to share so you had to waite somtimes for 10 minutes. The kids looked forward to swimming but the pool was closed and opened the morning we left. I did like how the living room area was divided from the bedroom so i could shut the door and not bother anyone when i got up
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. However we were not told the pool and hot tub were closed before or on check in. We had ppl actually direct us to the pool. We were told breakfast was til 10:30 it was only til 10. The drain in the bathroom is very backed up and the hot water faucet leaked. May want to look into the bathroom in room 802. Rest of the room was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring Break Family Trip 2025

Our stay was perfect! The atmosphere was fun and energetic(this could be because the college hockey team that was staying in the hotel won nationals while we were there)! The breakfast was great! The very small issues we had were resolved immediately!
Stayed 2 nights in Mar 2025

6/10 Okay

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We have stayed here previous years due to the beautiful building and the staff a few years ago was fantastic. This year we rolled in about an hour early after 16 hours in the car, arriving at 2:00. We asked if there is any chance the room is ready since its 3:00 check in. The response was 20-30 minutes, which is fine so we went and just waited in the car, went back in and was answered 3:00 because the house keeper went on break. This time we started unstrapping our luggage bags because there is 6 of us, 3:00 rolls around and we are told 20 min. 3:20 rolls by and am again told 20min. All said and done we waited almost 2 hours to get checked in, it was my pregnant wife and i and 4 kids, after driving that long we were going to sleep and the kids swim. Pool was closed, much like check in was told 30 min then 5:00 finally closed all night. So had to explain to a 6 year old how communication isn’t always the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner didn’t work, it was unbearably hot, no other rooms available, toilet was stopped up
Stayed 1 night in Mar 2025

10/10 Excellent

Summer

Stayed 1 night in Mar 2025