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Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

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Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Reception
1 bedroom, premium bedding, in-room safe, desk
Coffee shop
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • Laundry
  • Housekeeping
$175
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
2 Convention Center Plz, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪1 min walk‬
  • Ameristar Casino St. Charles
    ‪19 min walk‬
  • Hollywood Casino
    ‪8 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

LCD TV, pay movies

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(88 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,014 reviews
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About this property

Embassy Suites by Hilton St. Louis St. Charles

3.5-star St. Charles hotel connected to the convention center, close to Ameristar Casino St. Charles
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton St. Louis St. Charles features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

Business amenities at this 3.5-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Embassy Suites by Hilton St. Louis St. Charles is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 681 out of 1083 reviews
Rating 8 - Good. 215 out of 1083 reviews
Rating 6 - Okay. 93 out of 1083 reviews
Rating 4 - Poor. 50 out of 1083 reviews
Rating 2 - Terrible. 44 out of 1083 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Stayed 1 night in May 2025

6/10 Okay

Julie

Stayed 3 nights in May 2025

4/10 Poor

Thomas

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Never again

After specifically asking not to be right next to the elevator, we were put in the room closest to the elevator. We called room service twice to get replacements for feather pillows (allergic) and got a voicemail with promise of a callback that never happened. So we were short 3 pillows. Breakfast buffet was poorly marked vs the made to order. The line for made to order was very long because the buffet food was mostly cold (eggs, sausage). Kids were running thru the elevator lobby and screaming late into the night.
Stayed 1 night in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slept like a baby!

I slept like a baby. I loved how dark the room was and the comfortable bed.
Stayed 5 nights in May 2025

4/10 Poor

mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

BEVERLY

Stayed 1 night in Apr 2025

8/10 Good

Aspen

Stayed 1 night in Apr 2025

8/10 Good

Giuseppe, Hanover

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are so clean
Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love there free breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Tangie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Stayed 3 nights in Apr 2025

2/10 Terrible

mark

Traveled with family
Disliked: Staff & service
Just terrible. Stayed here many times. Bar staff is great but the check in is a nightmare.
Stayed 1 night in May 2025

8/10 Good

Elias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in system was slow. Not enough luggage carts.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Dinner was delicious. Very Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Stayed 4 nights in Apr 2025

4/10 Poor

Beatrice, Spanaway

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathtub was not clean. The front desk when checking in was not friendly or helpful. The restaurant was very good. The alarm that sounded like the Purge starting at 5am was awlful no guidance, just get out the building-fire trucks and no fire and no explanation. Terrible Breakfast bar was nice but cold.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not our typical stay here.

Bathtub had mold/mildew, a bunch of rust, along with the shower walls dirty. There was no shampoo in the dispenser. No sheets/pillowcase for the couch bed/pull out, had to call and got some brought to us but still no pillowcase and missing a sheet. Counters were dirty, so I cleaned those with wipes I had. The whole place needed vacuumed. It’s just in need of upgrades, I actually had a severe allergic reaction after staying, and I’m thinking, because of the mold, dust, lack of cleanness. Also, the eve reception is a nice bonus, but no one up keeps the food and it just turns into a mess after kids rummage though, you may just wanna have someone man it and hand out the snacks or just don’t have it all together. The floor was super sticky in this area and that continued the next morning at breakfast. Due to the amount of kids staying for a conference there was no seating in the breakfast area. They were just waiting for a ride. I wish someone would’ve taken initiative to move them out of that area and put them into a conference type holding room area to wait, because we had no place to sit so we stood to eat.
Stayed 1 night in Apr 2025

8/10 Good

Sean

Traveled with partner, Traveled with family
Liked: Amenities
Was ok for our stay. Not as nice as it was as it last year
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

What the heck jonathan

Jonathan decided to answer a 45 minute phone call in the middle of our check in. Then gave us the wrong room? And the tv was broken.
Stayed 1 night in Apr 2025

10/10 Excellent

cherish, pinckneyville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and evening atmosphere
Stayed 1 night in Apr 2025