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Comfort Inn St. Louis - Westport Event Center

3.0 star property

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Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Restaurant
Lobby
Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$103
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪2 min walk‬
  • Place, St. Louis Union Station
    ‪20 min drive‬
  • Place, Busch Stadium
    ‪21 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn St. Louis - Westport Event Center

3-star Maryland Heights hotel with free breakfast, connected to the convention center
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Inn St. Louis - Westport Event Center features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Comfort Inn St. Louis - Westport Event Center has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (28 inches high)
  • Roll-in shower (36 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

6.8
Rating 10 - Excellent. 264 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 147 out of 1001 reviews
Rating 2 - Terrible. 138 out of 1001 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Tamyia

Stayed 1 night in Oct 2025

2/10 Terrible

Kiara

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Stayed 1 night in Sep 2025

10/10 Excellent

Larisa

Liked: Cleanliness, amenities
Excellent customer service from the young man who works from 2-10 pm!!
Stayed 1 night in Sep 2025

6/10 Okay

Michael

No breakfast at all!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nickolas

Traveled with group
Liked: Staff & service, amenities
Staff are very nice and honest
Stayed 1 night in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Hope

Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice, breakfast good, close and had a last minute room. Carpet in room could use cleaning
Stayed 1 night in Sep 2025

4/10 Poor

Matt

Disliked: Cleanliness, room comfort
There were bugs and toilet was stopped up
Stayed 1 night in Sep 2025

2/10 Terrible

Jerome

Disliked: Cleanliness, property conditions & facilities, room comfort
Room stinks and looks nothing like the pictures
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer service

I made the reservation at 11:15 PM Chicago time. I got my car to drive down to St. Louis arrive there around 5 AM. I wanted to sleep for about five hours before I had my doctors appointment in St. Louis. When I arrived the person at the reception desk told me she canceled my reservation and would not give me my room. I begged her pleaded with her to give me my room so that I could sleep. She refused. I’ve traveled for many years and never had an experience like this. This person made me sleep in my car outside. If this were my business this person would be fired. And I should be refunded for this trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Traveled with family

Amazing

Stayed 2 nights in Sep 2025

8/10 Good

Ryan

Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Business traveler, Traveled with family
Liked: Staff & service
Needs a makeover. Carpets are dirty and location needs cleaned up.
Stayed 1 night in Sep 2025

6/10 Okay

Jackie

Disliked: Property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

ROBERT, Readstown

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dirty and not well may
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Sep 2025

6/10 Okay

Tarita

Filthy & needs a proper cleaning.
Stayed 1 night in Sep 2025

6/10 Okay

Tiera

Disliked: Staff & service, property conditions & facilities
Overall, this was an okay stay but i've stayed at better Choice Hotels. This location was rather run-down. The floors in the hallway and lights give super scary vibes. Stains on the carpets, broken door knobs for staff rooms that just look sketchy. Our room however, was accommodating except we had no hot water for our shower. When we told the night concierge, she told us they needed to reset the hot water heater, which sounded like a lame excuse. We were told to wait 30-60 minutes instead of being moved to a new room like we requested. Waiting wasn't an option, so I folded and took a cold shower. We were later moved into the next room, where the quality of the room (the bathroom) was not the same. The bathrooms were uncomfortably small. The staff did not speak to us in the hallway either. Just not friendly.
Stayed 3 nights in Sep 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Good

This place has seen better days. It's huge. Hallways are dark. Carpet is dirty and gross in the halls and in my room. I felt like I was in The Shining. No service whatsoever at the front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for the Chris Brown concert with my sister & friend. Overall our stay was great! the staff were super friendly & accommodating. Being from Minnesota and our first time in Saint Louis, they recommend some great places to eat & local attractions. The room was very clean, everything worked great! No issues at all. I would definitely stay again if i were to go back to Saint Louis. The breakfast was absolutely great! belgian waffles, scrambled eggs, sausage, biscuits/gravy, fruit, apple/orange juice, ice water, fresh hot coffee, bagels, cereal, oatmeal, etc . COMPLIMENTARY!
Stayed 2 nights in Sep 2025

2/10 Terrible

Rachel

Traveled with family
Stayed 1 night in Sep 2025

6/10 Okay

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Tamaira

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in Sep 2025