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Staybridge Suites St Catharines Conf Ctr by IHG

3.0 star property

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Photo gallery for Staybridge Suites St Catharines Conf Ctr by IHG

Meeting facility
Exterior
Exterior
Property amenity
Serves lunch and dinner

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$143
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
327 Ontario Street, St Catharines, ON, L2R5L3
  • Place, Montebello Park
    ‪4 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Place, Brock University
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 1 Bedroom, Kitchen (Dining)

9.4 out of 10
Exceptional
(11 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining, Bath Tub Combo)

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 1 Bedroom, Kitchen (Dining, Bath Tub Combo)

9.6 out of 10
Exceptional
(20 reviews)
  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, Kitchen

In-room safe, desk, blackout drapes, free cribs/infant beds

Studio Suite, Kitchen

8.0 out of 10
Very good
(1 review)
  • 332 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 1 Bedroom, Kitchen

  • 494 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, blackout drapes, free cribs/infant beds

Studio Suite, 1 King Bed, Kitchen

9.0 out of 10
Wonderful
(4 reviews)
  • 332 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining, Walk-In Shower)

In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 1 Bedroom, Kitchen (Dining, Walk-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen

Suite, 1 Bedroom, Mobility Accessible, Kitchen | In-room safe, desk, blackout drapes, free cribs/infant beds

Suite, 1 Bedroom, Mobility Accessible, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • 494 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Staybridge Suites St Catharines Conf Ctr by IHG

3-star St. Catharines hotel, connected to the convention center in Haig
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Staybridge Suites St Catharines Conf Ctr by IHG offers 62 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 46-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This St. Catharines hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites St Catharines Conf Ctr by IHG features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 17000 square feet (1579 square meters) include a conference center. This family-friendly hotel also offers barbecue grills, an arcade/game room, and karaoke. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in August 2024.

Staybridge Suites St Catharines Conf Ctr by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Ostin's Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
327 Bru Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Parkway Social - This bar serves lunch and dinner. Open daily.
Lounge Six Skybar - This cocktail bar serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 327 Bru Cafe and Bar
  • Lounge Six Skybar
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Foosball table
  • Games
  • Indoor pool
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (17,000 square feet of space)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Staybridge Suites St Catharines Conf Ctr by IHG Hotel
Staybridge Suites St Catharines Conf Ctr an IHG Hotel
Staybridge Suites St Catharines Conf Ctr by IHG St Catharines

Staybridge Suites St Catharines Conf Ctr by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 254 reviews
Rating 8 - Good. 56 out of 254 reviews
Rating 6 - Okay. 14 out of 254 reviews
Rating 4 - Poor. 3 out of 254 reviews
Rating 2 - Terrible. 2 out of 254 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kindree

Liked: Cleanliness, staff & service, property conditions & facilities
The lounge on 6th floor was a great place to go out for a drink in the early evening however it was very loud on the floor very late. We were in room 624 right near the lounge and it was extremely loud past midnight and we were unable to sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Agatha

Stayed 1 night in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. And nice accessible rooms
Stayed 1 night in Oct 2025

8/10 Good

Joanne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room could have been a little cleaner, but overall a lovely stay
Stayed 1 night in Oct 2025

8/10 Good

jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice, clean and very spacious. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Corrine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities were nice. Minimal staff engagement. Room was clean but shower leaked like a sieve.
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was perfect and the staff was great
Stayed 1 night in Sep 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Milady

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the comfortable, spacious room. We'll come back again
Stayed 2 nights in Sep 2025

4/10 Poor

Antonieta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
BEWARE*** VEHICLE STOLEN RIGHT OFF THEIR PARKING LOT within 4hrs of arrival. (2024 Lexus RX 350 AWD) Manager Dan Jennings handling of the situation was a shrug and a “we’re not responsible, contact your insurance company to assist, we’ll save the footage” response. I contacted corporate and he lied about his handling of the matter to corporate. It has been 10 days and it is apparent that this is just going to be swept under the rug. The handling of this is obviously an inside job. The manager wasn’t at the very least apologetic about the situation, completely dismissive as if we’re referring to a stolen phone and not a $50k vehicle taken from their property. Very non-chalant behavior. I booked 2 rooms for 3 nights. The insurance companies covered rentals for our stay in CANADA but we could not cross any rental over the border back to NY.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott, Whitby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Kamaldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Room were clean. bonus was that there was kitchen in our room that i was not aware off. room and leaving area was separate which was very nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Joby

Stayed 2 nights in Aug 2025

10/10 Excellent

Giuliano

Stayed 2 nights in Aug 2025

10/10 Excellent

Angel, Oakville

Stayed 1 night in Aug 2025

10/10 Excellent

cira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En realidad recomiendo este hotel en limpieza excelente comodidad de camas almohadas toallas limpieza y las opciones de comida en el desayuno excelente le doy un 10
Stayed 1 night in Aug 2025

10/10 Excellent

'Yuliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet ..
Stayed 2 nights in Aug 2025

10/10 Excellent

Arun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility. Building looks new. There was a little smell in the washroom. When i tried to find it, i couldn't. It wasnt worth mentioning to the admin staff. But overall good experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

Great place for Family. Lots to do at hotel. Great for teenagers as they can occupy themselves with activities while parents relax at restaurants and bars. Very friendly and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

RUDY

Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience which out the hotels control was that the night we stayed the fire alarm went off at 1am everyone had to exit the hotel and go outside in the rain for roughly 30-40 mins and the fire department was dispatched. But overall we enjoyed the hotel very much!
Stayed 1 night in Aug 2025

10/10 Excellent

Mathieu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre etait parfaite spacieuse et très pratique avec la cuisine et la chambre fermée. Excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place for family vacation

Family of 5, great and clean room. It has great amenities such arcade, bowling, bar and a lunch bar. Close to the lake, wineries and 20 minutes from Niagara falls and Niagara on the lake. It has also a restaurant. Breakfast was included, but very small options. We would definitely come back.
Stayed 4 nights in Aug 2025

6/10 Okay

Mathieu

Liked: Room comfort
Disliked: Cleanliness, staff & service

Barely okay

High level confort but the service is terrible. You sjould also pay for breakfast is you wake up late in the morning since they stop giving the free breakfast love around 8:30 am
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025