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Carlyon Bay Hotel

4.0 star property

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Photo gallery for Carlyon Bay Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
View from room
Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Single Room, Sea View | Beach/ocean view
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Gym
$164
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Sea Road, St Austell, England, PL25 3RD
  • Place, Crinnis Beach
    ‪5 min walk‬
  • Place, Pinetum Park and Pine Lodge Gardens
    ‪14 min walk‬
  • Place, Charlestown Harbour
    ‪19 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪30 min drive‬

Room options

View all photos for Superior Double or Twin Room (Inland Facing)

Superior Double or Twin Room (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (Inland Facing)

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, Sea View

Single Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Single Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Convertible, Sea View

Double or Twin Convertible, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Convertible, Sea View

  • 129 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Small Double Room, Inland View

Small Double Room, Inland View | In-room safe, desk, iron/ironing board, free WiFi

Small Double Room, Inland View

8.8 out of 10
Excellent
(5 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed (Inland Facing)

Standard Single Room, 1 Twin Bed (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Twin Bed (Inland Facing)

9.8 out of 10
Exceptional
(6 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room (Inland Facing)

Double or Twin Room (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Inland Facing)

8.8 out of 10
Excellent
(13 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About this property

Carlyon Bay Hotel

4-star St Austell hotel close to Eden Project
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Carlyon Bay Hotel offers 86 accommodations with safes and complimentary bottled water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Carlyon Bay Hotel features a golf course and outdoor tennis courts. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Art Deco hotel also offers an indoor pool, a seasonal outdoor pool, and a hot tub. Complimentary self parking is available on site, along with a car charging station.

Carlyon Bay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Bay View Restaurant - This fine-dining restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Taste - This brasserie serves breakfast and dinner. Open daily.
The Club House - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 18.50 for adults and GBP 9.25 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bay View Restaurant
  • Taste
  • The Club House

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1931
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with disabilities must contact this property in advance to discuss the individual requirements.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per night
Cribs (infant beds) are available for GBP 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.5 for adults and GBP 9.25 for children
  • Crib (infant bed) fee: GBP 100.0 per night
  • Rollaway bed fee: GBP 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlyon
Carlyon Bay
Carlyon Bay Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Hotel
Hotel Carlyon Bay
The Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Carlyon Bay Hotel Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay Hotel Hotel St Austell

Carlyon Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 437 reviews
Rating 8 - Good. 100 out of 437 reviews
Rating 6 - Okay. 27 out of 437 reviews
Rating 4 - Poor. 6 out of 437 reviews
Rating 2 - Terrible. 1 out of 437 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruby

Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location close to the beach. The staff are friendly and attentive, and the cocktails are some of the best anywhere. Our biggest disappointment was the room. It was quite small and there was no air conditioning at a time when the humidity was at its highest. There was a fan but that was useless because it was so noisy. We also reported that the extractor fan in the toilet wasn't working which added to the heat, but it never got repaired. When we left i asked if they had rooms with aircon and was told yes they do have some. When paying over £625 a night for accomodation, food and drink, I would have expected at least that!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a spectacular view of the coastline. Service was brilliant and we loved how family friendly the hotel was. Would happily come again
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whats not to love

Always a perect stay, love it here. Comfy bed, great location and great food.
Stayed 1 night in Aug 2025

8/10 Good

Michael, Keller

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Well maintained, beautiful landscaping. Room was nice, a little warm but hotel provided fans. Would have liked to have planned a spa day, but they were fully booked. Food was wonderful, especially breakfast. View of bay was excellent. Staff were incredible and professional. Lasting memories for our few days we spent there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa, Stonehouse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Glynis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet hotel with great sea view. The bed was super comfortable and the staff was very friendly! Some interior and the outdoor pool area could be more modern, in my opinion. The breakfast was good, but could have had more options to choose from. Besides that, everything was excellent! Thank you so much!
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff definitely make this hotel, they were very helpful/friendly/welcoming. The facilities in my room were excellent, however there was a lot of noise from the kitchen/restaurant downstairs- It only bothered me a little. Overall a positive experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

abbie

Traveled with partner
Liked: Amenities
Great staff and my husband had the best fillet steak he has ever eaten.
Stayed 1 night in Jul 2025

8/10 Good

Situ

Traveled with family
Liked: Cleanliness, staff & service

A mini break

The room I stayed in had no air conditioning so had a few nights of uncomfortable sleep. I was not aware at the time of booking that not all rooms had air conditioning in them . Staff were very helpful & friendly & service was exceptional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel....heated outdoor pool, spa, 1 min walk from a cliff view, 5 minutes from a beach. The staff are all so nice and friendly the only negative thing i have to say is the shower in the room was terrible.....better off showering in the spa showers
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharla

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what a hotel should be like. Great area, great service, food was lovely! Room was good, shower brilliant and very clean overall. Great service, highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Amenities, property conditions & facilities
Property was very nice, but I think it would look a lot better if they cut all the ivy-which is all over it at the back there was no glass in the bathroom to rinse your mouth with and there is no shelf to put all the towels on. They are just shoved on top of a radiator overall not what I expected sorry.
Stayed 3 nights in Jun 2025

10/10 Excellent

Barrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views. Excellent facilities. Comfortable beds. Warm outside clifftop pool. Food excellent and good value. Suited my limited mobility as everything conveniently located. Will be going back.
Stayed 3 nights in Jun 2025

6/10 Okay

Gillian

Liked: Cleanliness, amenities
I had a single room and it was too hot - needs air conditioning, I couldn’t sleep. Also poor mattress. I was due to stay another day but am exhausted. Plus no refund for extra day!! Breakfast was normal 2-3 star buffet. Luke warm.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa, only down side would be not being able to us the pool and gym before 8am.
Stayed 1 night in May 2025