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Hyatt Place St. Augustine/Vilano Beach

3.0 star property

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Photo gallery for Hyatt Place St. Augustine/Vilano Beach

Lobby
Outdoor pool
1 bedroom, in-room safe, blackout drapes, free WiFi
Room, Balcony (2 Queen Beds, Sofa Bed, Balcony) | 1 bedroom, in-room safe, blackout drapes, free WiFi
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
$126
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
117 Vilano Road, St. Augustine, FL, 32084
  • Place, Vilano Beach
    ‪6 min walk‬
  • Place, St. George Street
    ‪7 min drive‬
  • Place, Castillo de San Marcos National Monument
    ‪9 min drive‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | 1 bedroom, in-room safe, blackout drapes, free WiFi

Room, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(55 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Balcony (2 Queen Beds, Sofa Bed, Balcony)

Room, Balcony (2 Queen Beds, Sofa Bed, Balcony) | 1 bedroom, in-room safe, blackout drapes, free WiFi

Room, Balcony (2 Queen Beds, Sofa Bed, Balcony)

9.6 out of 10
Exceptional
(37 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Non-Balcony)

1 bedroom, in-room safe, blackout drapes, free WiFi

Room, 1 King Bed with Sofa bed (Non-Balcony)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (1 King Bed, Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds, Sofa Bed, Non-Balcony)

1 bedroom, in-room safe, blackout drapes, free WiFi

Room (2 Queen Beds, Sofa Bed, Non-Balcony)

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Walk-In Shower, Non-Balcony)

1 bedroom, in-room safe, blackout drapes, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Walk-In Shower, Non-Balcony)

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Balcony (Walk-In Shower)

1 bedroom, in-room safe, blackout drapes, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Balcony (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (2 Queen beds/Sofa Bed/Tub/Non-balcony)

1 bedroom, in-room safe, blackout drapes, free WiFi

Room, Multiple Beds, Accessible (2 Queen beds/Sofa Bed/Tub/Non-balcony)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Specialty, 1 King Bed, Sofa Bed)

1 bedroom, in-room safe, blackout drapes, free WiFi

Suite, 1 Bedroom, Balcony (Specialty, 1 King Bed, Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Balcony (2 Queen Beds, Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool View (Balcony)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Pool View (2 Queen Beds, Sofa Bed, Non-Balcony)

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place St. Augustine/Vilano Beach

3-star hotel in Vilano Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Hyatt Place St. Augustine/Vilano Beach offers 120 accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place St. Augustine/Vilano Beach features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Onsite parking is available (surcharge).

Hyatt Place St. Augustine/Vilano Beach is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 10 and younger eat free breakfast.
Hyatt Place St. Augustine/Vilano Beach has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 11.72 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room sofa bed
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Tea bags/instant coffee

More

  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100.00
Welcoming dogs only

Children and extra beds

Children are welcome
Children aged 10 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.72 per person
  • Covered valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation (varies based on length of stay) plus USD 100.00 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Hyatt St Augustine Vilano
Hyatt Place St. Augustine/Vilano Beach Hotel
Hyatt Place St. Augustine/Vilano Beach St. Augustine
Hyatt Place St. Augustine/Vilano Beach Hotel St. Augustine

Hyatt Place St. Augustine/Vilano Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 983 reviews
Rating 8 - Good. 157 out of 983 reviews
Rating 6 - Okay. 53 out of 983 reviews
Rating 4 - Poor. 19 out of 983 reviews
Rating 2 - Terrible. 17 out of 983 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Alexus

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You get charged for literally anything, including parking
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 4 nights in Jul 2025

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the feel of the hotel, the room was inviting and large, the breakfast was tasty, the valet was patient as was Eduardo that helped with the trolley to the room. Unfortunately, the ladies at the front desk, afternoon checkin, evening, and checkout in the am were dismissive and curt. John was as much nicer. One can no in a kinder tone. The Hyatt was super nice overall!
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was particularly nice. Room was spacious and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with group
Stay was amazing . Staff was so accommodating. Only downfall is paying for parking and breakfast . But other than that . Ex Ellen’s stay , service, and atmosphere . I will be back
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy lindo, lo que más me gustó es que es muy limpio y huele bien
Stayed 1 night in Jul 2025

6/10 Okay

Kimberly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I'll start with my complaints then end w/the good elements. I wasn't wild about the required $25/day valet parking fee. The air conditioning units in the rooms are very loud. I actually had to change my room at 11:45PM so I could sleep. The second room still had a loud unit, but it wasn't quite as bad as the first. There is also a lack of sound proofing material in the walls because I could feel a pulsing vibration coming up through the floors when I laid down, and there was a consistent hum emanating from the walls that made sleep very challenging. I had to "buffer" my ears w/every pillow available to get about two hours of sleep my first night there and made a drug store stop the next day for melatonin for my second night. This property does look great with its Art Deco vibe. The rooms are very spacious, and the blinds keep out most morning light if you like sleeping late. Michaels' has yummy food and fantastic wine offerings, so I do recommend staying here if you aren't sensitive like I am and can sleep anywhere.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

The place and room were very clean, and the staff were very friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The vallet guys were nice but thats about all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

The property was beautiful and very well maintained. It was nice to see that the design of the hotel as well as the decor kept with the Old Florida and Art Deco theme of Vilano Beach. The front desk staff, valets and housekeeping were all super friendly and helpful. The room was very clean and the bed was quite comfortable. The bathroom was a good size and very nice. Great location within a short walking distance to the beach and pier. They hotel offered a shuttle to the beach and pier as well. There is a grocery store and great coffee shop across the street, and also a few good restaurants within walking distance. Will definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jun 2025

8/10 Good

tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast should be included.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

KARINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a mini honeymoon here and it was wonderful. It had a great rooftop with live music, tasty bites and great service. The staff and the service was OUTSTANDING, from the front desk to the valet to the bar servers. Such a great experience and we loved our room and the balcony. It’s just far enough away from the beach to appreciate the free golf cart shuttle to the boardwalk, but close enough to see the beautiful sunrise from your balcony. The only thing that I didn’t mind at all, but others may not, is that is a valet-only hotel. The valet is very prompt and professional, and I highly recommend it, but some people may still want options. Pluses: the rooftop restaurant, the restaurants, shops and grocery store across the street, the shuttle service to a few more restaurants, the very spacious rooms, clean inviting balcony, the comfy king bed. I really love this hotel. Ready to visit again as soon as we can!
Stayed 2 nights in Jul 2025

6/10 Okay

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

denisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I spent 3 nights/4 days here, and the visit was a mix of good and bad. What we loved: Front‑desk service: John (evening shift) was outstanding from the moment we checked in. Friendly, knowledgeable, and always happy to help, he truly made us feel welcome and set a high bar for the stay. He really was fantastic. What needs work: Housekeeping: On our last full day, our room was skipped entirely even though we’d been out well before the end of the cleaning shift. After a long day out, coming back to an unmade room without towels was frustrating. We did let the front desk know and since it was our last night, we just accepted it and asked for extra towels. Smoking policy enforcement: At 11 p.m. the night before we left and again starting at 7:30 a.m., guests in the room next door were smoking. The smell drifted through our vents and woke us up. We reported the issue three separate times, but nothing changed. Despite multiple complaints, there was no remedy offered, so we packed up and left. We ended our vacation feeling exhausted. Bottom line: The hotel has real potential thanks to team members like John, but inconsistent housekeeping and lack of response to serious guest concerns overshadowed the positives. I hope management tightens its non‑smoking enforcement and improves guest‑care follow‑up.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were welcoming and friendly. Delicious breakfast and a very relaxing getaway.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! 10/10 would recommend and go back to again
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Roof top bar was only opened one evening we were there. Disappointed that there was not a place to gather except in lobby with our own cooler. Everything was dead after 8.00 pm it seemed. Same is true in immediate area.,,, everything was closed very early.
Stayed 4 nights in Jul 2025