6/10 Okay
Demetrio Jose
Traveled with partner
Aug 24, 2025
Liked: Cleanliness
The good: Location was great right in the heart of the historic district. Walking to shops, restaurants and historic buildings was easy and convenient. The hotel property (when not under renovation) I'm sure is beautiful
The not so good: I feel like there should have been some kind of notice on the hotel website stating they were going through the lobby renovation. One afternoon we arrived back at the property trying to access our room and the path to the elevator was blocked off. My wife said the front desk clerk asked her rather rudely where she was trying to go and why. We wound up having to climb up and down a stairwell for most of our stay which was hard on her due to chronic back problems she has. The elevator on our side was taken out of service which I'm sure isn't ADA compliant in some form or another. I feel this is not in line with what we come to expect from a Hilton property and feel we were really let down and wouldn't mind at least a partial refund on our stay.
Demetrio Jose
Stayed 3 nights in Aug 2025

























