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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Lobby sitting area
Terrace/patio
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
$118
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Place, Springfield Expo Center
    ‪3 min walk‬
  • Place, Hammons Field
    ‪6 min walk‬
  • Place, Missouri State University
    ‪6 min walk‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa Sleeper

7.4 out of 10
Good
(21 reviews)
  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Pure Wellness, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(60 reviews)
  • City view
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Downtown Springfield
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, University Plaza Hotel and Convention Center Springfield provides an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Q Street Perk - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 581 out of 1327 reviews
Rating 8 - Good. 329 out of 1327 reviews
Rating 6 - Okay. 198 out of 1327 reviews
Rating 4 - Poor. 113 out of 1327 reviews
Rating 2 - Terrible. 106 out of 1327 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jasen

Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bar staff very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Renita, Nixa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Good location to downtown. Good price.
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy, Belton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely nice
Stayed 1 night in Nov 2025

6/10 Okay

Christy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They charged me a extra fee and can’t get anyone to answer why.
Stayed 1 night in Oct 2025

10/10 Excellent

macdaniel

Stayed 1 night in Oct 2025

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very clean, nice size room
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholette

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

jack

Stayed 1 night in Oct 2025

2/10 Terrible

Albert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and moldy rooms

Had to move rooms twice because the first room had mold/mildew all over the ceiling and smelled, the 2nd room’s A/C was so loud and clanking. Ended up having to stay in the 3rd room because that was all that was left and the floors were filthy. We will never stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness
My family loves the size of the room and the fountain in the lobby. The property was clean. It was dated but we didn't mind that. I wish the building was taken care of better. The sink was cracked, stains on carpet, ceiling had damage, bathroom door was damaged. It is in need of repairs however, the staff was friendly and the room met our need.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kati

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Tyler

Traveled with family
Liked: Amenities
We were stopped and questioned about eating there apparently we weren't dressed well enough to think we could afford a room there. Disheartening
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Breakfast buffet is 16 dollars a person. There is no refrigerator in rooms. No vending machine. The rooms air conditioning is effective however very quiet. Difficult if you are used to white noise for sleep.
Stayed 1 night in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location to where I had to be
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There was no kleenex in the room. No fridge or microwave.
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in this hotel many times for events, but this was my first time staying at the hotel. It was clean and quiet. The staff was incredibly friendly. Check in was one of the fastest I've ever experience and check out was likewise just as fast. I'll definitely stay here again, it was a great experience!
Stayed 2 nights in Oct 2025