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University Plaza Hotel and Convention Center Springfield

3.5 star property

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Photo gallery for University Plaza Hotel and Convention Center Springfield

Exterior
Terrace/patio
Lobby sitting area
Lobby sitting area
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
  • Springfield Expo Center
    ‪3 min walk‬
  • Hammons Field
    ‪6 min walk‬
  • Missouri State University
    ‪6 min walk‬
  • Springfield, MO (SGF-Springfield-Branson National)
    ‪14 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pure Wellness, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Pure Wellness, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Poolside (Expedia)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Poolside (Expedia)

  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Pure Wellness, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • 355.2 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa Sleeper

View from room

Room, 1 King Bed with Sofa Sleeper

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in Walnut Street
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
University Plaza Hotel and Convention Center Springfield offers 267 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, University Plaza Hotel and Convention Center Springfield provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 39000 square feet (3623 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and laundry facilities. Parking is available onsite for a surcharge.

University Plaza Hotel and Convention Center Springfield is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekends.
Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Q Street Perk
  • Terrace Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (39,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.50 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 100.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

University Plaza Hotel and Convention Center Springfield Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 468 out of 1134 reviews
Rating 8 - Good. 285 out of 1134 reviews
Rating 6 - Okay. 194 out of 1134 reviews
Rating 4 - Poor. 101 out of 1134 reviews
Rating 2 - Terrible. 86 out of 1134 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay
Stayed 1 night in Mar 2025

6/10 Okay

Lonnie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel charged me different prices than stated. The hot water didn’t work the second night at all. No help to get it fixed or address the issue. Very unsatisfactory.
Stayed 2 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is awful
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

8/10 Good

Mary

Stayed 4 nights in Mar 2025

6/10 Okay

Darrell

Liked: Room comfort
Disliked: Property conditions & facilities
This hotel used to be THE place to stay, but has not been maintained. The room was spacious but repairs and maintenance obviously neglected. Curtains were torn, carpet had spots and was worn, other furnishings dated and worn. However, bed was very comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

Laurette

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

jhgfgoihuio
Stayed 1 night in Mar 2025

10/10 Excellent

Chasity

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very nice she opened the gift shop after our 14 hour plane ride so we could by Tylenol
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property.
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Hotel was nice for the price but there was some up keep that needed attending to in the rooms and pool area. However everyone was very pleasant during our stay.
Stayed 1 night in Mar 2025

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Nadia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place if you can

The staff was not friendly, and the hotel room was VERY run down. The upholstery on the furniture was stained, and everything was in poor condition/dirty
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Stayed 1 night in Feb 2025

8/10 Good

Michelle

Stayed 1 night in Mar 2025

2/10 Terrible

Patrice

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled musty upon arrival. Later, we went to get in bed and found dark hair inside the bedding, specifically on the comforter, so I put it on the floor and went down to get clean blankets. I was told they didn’t have any at the front desk and didn’t know if they had any anywhere. It was close to midnight and no effort was made. Luckily we had some light blankets in the car, because all she would offer were sheets and towels. I complained about the situation when I turned my keys in this morning, and a different attendant told me they would let housekeeping know…. Offered absolutely nothing other than to help the next guest.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Joe

Traveled with family
Needs room updates old inside the rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was very attentive to our needs.
Stayed 3 nights in Mar 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were shabby and poorly appointed. Wasn’t quaint art deco, it was old and run down. Not worth the money.
Stayed 1 night in Mar 2025

10/10 Excellent

J

Loved it will be back
Stayed 2 nights in Feb 2025

10/10 Excellent

J

Loved it
Stayed 2 nights in Mar 2025