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Quality Inn and Suites

2.5 star property

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Photo gallery for Quality Inn and Suites

Front of property
Reception
View from property
Seasonal outdoor pool
Free daily on-the-go breakfast

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View in a map
2745 N Glenstone Ave, Springfield, MO, 65803
  • Place, Ozark Empire Fairgrounds & Events Center
    ‪4 min drive‬
  • Place, Drury University
    ‪6 min drive‬
  • Place, Missouri State University
    ‪8 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn and Suites

Hotel in Parkwood
Along with a fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn and Suites offers 102 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Quality Inn and Suites features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Quality Inn and Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Quality Inn and Suites Reviews

Reviews

5.0
Rating 10 - Excellent. 90 out of 643 reviews
Rating 8 - Good. 94 out of 643 reviews
Rating 6 - Okay. 100 out of 643 reviews
Rating 4 - Poor. 99 out of 643 reviews
Rating 2 - Terrible. 260 out of 643 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Kisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities

They need to do better

Stayed 2 nights in Jul 2025

2/10 Terrible

clayton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was really rude and the rooms were dirty there was stuff all under the beds people were breaking into rooms it is not a safe place
Stayed 1 night in Jul 2025

2/10 Terrible

Violet

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Never go here. There were drug substances in my hotel room
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is horrible. Filthy dirty, holes in walls. Some doors didn't have door knobs. Cigarette burn on bedspread. Beds looked like they were sat on or rolled on when we walked in. I was afraid to sit anything down much less myself. Everything smelled terrible. We left immediately. They would not refund my money.
Stayed 1 night in Jul 2025

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad place take out of your platform

I didn't stay i just run for the place they had a Don't refund policies that mean Don't book with them or you loosing your money, was around 8:30 p.m rooms was dirty shower is disgusting no towels and the excuse was she didn't have the laundry key when she founded they going to call me
Stayed 1 night in Jul 2025

2/10 Terrible

Tom

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt stay. We went to hotel next door. Much cleaner and friedlier. Want a refund. Very dissatisfied. Will not use a Quality Inn again
Stayed 1 night in Jul 2025

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest crap hole I've ever been in. Bedspread has cigarettes burns, drawers were missing from dressers. Chair so worn stuffing was coming out. Dirty carpet, dirty dishes in room. Mirror was so filthy you couldn't see yourself. No employees in uniform and no security.
Stayed 1 night in Jul 2025

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
There were no wash clothes or soap in bathroom. Carpet is stained and worn so bad it looks dirty. They advertise a hot breakfast. All they had was coffee and apples. Property is old and worn and looks bad.
Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Traveled with family and small children
Disliked: Amenities
None of the Tvs worked. Majority of the ac in the rooms dont work. Management is never there. Only half the building gets wifi. The pool has been shut down for god knows how long but looks like its in disrepair. They serve burnt breakfast. They dont clean the rooms. No toilet paper or towels provided. Save your money and spend a little more next doot
Stayed 2 nights in Jul 2025

2/10 Terrible

Clarissa

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the place smelled musty and moldy. The window in my room was jammed open a crack and it would not close. There were holes in the tiles of the shower. Gross.
Stayed 1 night in Jul 2025

2/10 Terrible

Patrick

Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
If this is the Quality Inn in Springfield, Mo. I would advise to stay away. I did not stay there. Extremely poor condition, dirty, no place you or your family would want to stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Diane

Traveled with family

The Dirtiest an unsafe place, I’ve ever been to

I asked for a refund. It was the absolute worst place I have ever seen. We did not stay they said I had to get my refund from hotels.com. I’m in the process of trying to do that not only was the place filthy smelly. It was unsafe there was people in the bushes back where our room was acting weird they sent us to a room that was not clean. Just an overall unsafe on cleanly place for me and my sister and my mother.
Stayed 1 night in Jul 2025

2/10 Terrible

Christina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucets were substantially leaking and there was mold on the walls. Asked for a new room and the faucets were still leaking and the recliner was broken. Ended up leaving the property.
Stayed 2 nights in Jul 2025

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Clifford

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Would not recommend

Tv did not, work room phone to call front desk did not work, no drinking cup or glass, no ice machine, coffee pot in room no cup coffee,tea sugar or cream, breakfast consists apples, waffle, 1 cold cereal, coffie or water, nothing a diabetic can eat.the cleanliness was ok very poorly maintained it was ran down tiles broken, faucets missing trim just felt cheated for the money.
Stayed 1 night in Jul 2025

2/10 Terrible

jason

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here very very nasty the beds have pee stains the hotel has roaches everywhere the entire property looks and smells like a war zone with stained carpets dirty windows stuff broken everywhere this place would give a health inspector nightmares the whole property should be condemned
Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was blood everywhere, most rooms dont have power, no blankets, it should not be open
Stayed 1 night in Jul 2025

2/10 Terrible

cathe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shouldnt be aloud to book

Booked this room for my grandpa and mom and when we got there the place was a mess the front desk clerk when and checked the room and then we went in the room and it was horrible stains sheets and pillowcase and huge gaps in the plumbing on the wall in the bathroom paint was horrible too cracks on the walls. Went i and talked to them but with not being able to afford a different place and or getting a refund they offered to check other rooms before making a change i walked in 6 different rooms they said they were under new management and just reopened last week the other 6 rooms were horrible too finally found one that was ok and they let us have it other guest left and got refunds and the task force police was there each morning i wish i hadnt let him stay there
Stayed 2 nights in Jul 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay clear

I did not stay. The room was nothing like what was pictured on the app. Room card did not unlock the door, check in clerk opened it with the master and said he would return to correct the issue. Waited for a good while and he never returned. So I rented another room elsewhere. While waiting for him to return to fix door lock, there was a loud disturbance outside, argument or verbal altercation. This was between 00:30 and 01:40. We were very tired but could not stay at this place.
Looks like this room had been broken into before, I felt unsafe.
Inside pic of door, again not safe to stay here.
Bathtub did not look clean.
Barely had two towels.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
This place should be condemned. They switched my room twice due to disgusting conditions. The staff was standoffish and argumentative over the cleanliness of the room. There were homeless outside the rooms on property. The first room the AC unit was removed from under the window and sitting in the bed which left a 4ft hole in the wall. The second room the offered me, the bed had been slept in and there no pillow cases exposing the sweat stained pillows. It smelled horrible and there was no tv. When I went to the front desk the ghetto slumlord wanted to argue that there was a tv and the room was just cleaned and just tried to gaslight me. Overall it was the worst hotel I have ever booked
Stayed 1 night in Jul 2025

2/10 Terrible

Wilfredo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and smelly. The bed covers were dirty and we found a wet and foul smelly towel left in a closet. No TV and the place was swarm of homeless people and others.
Stayed 1 night in Jul 2025

2/10 Terrible

Amber Lauren

Disliked: Cleanliness, amenities
I was completely disappointed with this hotel. Upon arrival it smelled the floors were sopping wet. They gave me a room on the first floor with a cracked window. The bed was stained. The carpet was dirty. It was disgusting. I refuse to stay. I actually checked out not 10 minutes after checking in.
Stayed 2 nights in Jun 2025

2/10 Terrible

eli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Wade

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Shower water wouldn’t shut completely off Smells like mold Door wouldn’t lock Staff was busy evicting people Didn’t feel safe
Stayed 1 night in Jun 2025