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MainStay Suites Springfield IL

2.5 star property

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Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, outdoor pool, open 8:00 AM to midnight, pool umbrellas

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping
$76
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
3185 S Dirksen Pkwy, Springfield, IL, 62703
  • University of Illinois at Springfield
  • Lincoln Home National Historic Site
    ‪8 min drive‬
  • Abraham Lincoln Presidential Library and Museum
    ‪8 min drive‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪14 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

MainStay Suites Springfield IL

Springfield hotel with 1 outdoor pools, connected to a shopping center
An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
MainStay Suites Springfield IL offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Springfield hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2021.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, MainStay Suites Springfield IL provides an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in June 2021.

MainStay Suites Springfield IL is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Renovated entire property - June 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: 100 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate
  • Administrative fee: USD 9 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Springfield
Wingate Wyndham Springfield Hotel
Springfield Hampton Inn
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield Hotel
Hampton Inn Springfield Ohio
Hampton Inn Springfield Hotel Springfield
Wingate Wyndham Springfield

MainStay Suites Springfield IL Reviews

Reviews

5.2
Rating 10 - Excellent. 63 out of 329 reviews
Rating 8 - Good. 40 out of 329 reviews
Rating 6 - Okay. 42 out of 329 reviews
Rating 4 - Poor. 53 out of 329 reviews
Rating 2 - Terrible. 131 out of 329 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robb

Stayed 1 night in Jun 2025

2/10 Terrible

Tiffani

Business traveler
Disliked: Cleanliness, property conditions & facilities
That’s was an Awful experience. Dirty, unkept, unorganized. The key they gave me was occupied by a squatter. I asked for my money back and went to a reputable hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Lori

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was out and he wouldn’t place us in a room on the first floor. Bed mattresses were old and sagging in the middle. Couldn’t even shower because the drainage in the tub was broken so water would get in behind the wall. No breakfast yet site sd there would be, I reserved a king bed but got 2 queens.
Stayed 1 night in May 2025

4/10 Poor

Erik

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Initial contact

The night before check-in, I called the facility for a service request and the desk clerk said bluntly, "I don't see your name...call back later... we're busy". Upon check-in, I discovered that my request to "NOT be on the 1st floor could not be honored--the 3rd floor was blocked off, plus the elevators were out of order. A dog in an adjoining room cried and whimpered all day while its master was away. My 2-day stay was not a pleasant experience!
Stayed 2 nights in May 2025

8/10 Good

John

Traveled with partner
Disliked: Amenities
The attitude of the staff is that one of the hospitality or Hospital at least a lot to be desired property is not bad rooms are bad
Stayed 1 night in Apr 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked reservation and then when arrived said they didn’t have a room for me and wouldn’t give me a refund!
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gave my rooms AWAY!

This was an unfortunate and unexpected experience with MainStay. Upon arriving for check in to the hotel we were told that our rooms were given away and left with no reason nor refund whatsoever to make our evening ideal. There has been no notice or explanation to give me comfort after going through a horrible situation.
Stayed 1 night in Apr 2025

2/10 Terrible

Brooke

Disliked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Philip

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price was right but nothing else was.

If you want a really cheap place ot stay it fits the bill, but the cleanliness and the secuirty of hte hotel was much to be desired. If oyu are staying on business and do not have your family wiht oyou it might be a godo deal for hte price but I woould not stay there if I had any family.
Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Esther

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience allowed me to understand I will never again stay at a Main Stay Hotel ever again or at any other Hotel that allows people to live for months at a time. The sheets were disgusting. There were ROACH traps in the bathroom. There was commotion in the hallways ALL night long. There were arguing outside my window throughout the night. I truly did not feel safe at this place. I traveled for work purposes and getting rest was unobtainable on this night. I woke tire and outdone.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful, the building is not clean, looks run down. The lobby was filled with loiterers. When I approached my assigned room, it was unlocked, when I pushed the door open, I found the room in disarray, the bed was unmade, there were linens on the floor; i never made it passed the doorway. I went downstairs to demand a refund ans found out from another gentleman in the lobby that
Stayed 2 nights in Mar 2025

6/10 Okay

Esther

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Haley

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

6/10 Okay

Ed

Disliked: Amenities
First room had not been cleaned/made up from the previous tenants. I wasn't even sure thetmy had checked out! Then there was a very LOUD barking dog that woke me up twice! And, getting on the elevator with a guy carrying bug spray didn't instill great confidece.
Stayed 1 night in Feb 2025

2/10 Terrible

Tameka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY CANCELLED MY ROOM

Wouldn’t recommend!! They cancelled our room when we came late but nobody said we couldn’t come late.
Stayed 2 nights in Feb 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Maximillian

Disliked: Cleanliness, staff & service, property conditions & facilities
This place simply smells bad, like smoke and rotten food.
Stayed 1 night in Feb 2025

4/10 Poor

Jim

Disliked: Cleanliness, room comfort

Disappointed

Sorry to say this stay was disappointing - we paid for a king size bed but got a queen size, the bath was not clean, the TV did not work, there was no pot or coffee with the coffee maker, the electronic door lock did not work. We asked for a price adjustment but that was refused.
Stayed 1 night in Jan 2025

6/10 Okay

Shametria

Traveled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Serenity

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024