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Southern Pines Vacation Packages

t was nice to see the renovation with all the new equipment. The price is very reasonable for what is being offered

Carpet was stained in every carpeted room. Pool not heated, which was told after booking. Hot tub not working not advised until late evening before checking in. Said they would compensate for extreme inconvenience. I have not heard anything back. Used for birthday party and unable to use 2 main attractions. Outdoor water sports were great but gets dark so early not able to utilize for long. Kitchen area was fantastic and set up is great for large group. Biggest issue was pool and hot tub which of course were main reason for booking.

The room itself was very spacious and clean - nothing to complain about here. But the check in process was terrible. I arrived (by cab) late at night after delayed flights and could not find the lock box to get my key - it wasn’t evidently sign posted. When I rang the help line they kept telling me to drive in through the car park and follow the lines. When I explained I didn’t have a car can she please tell me how to get there by foot, she kept saying “drive through the car park” obviously to me the “help desk” had a script that they read from and couldn’t deviate so we’re utterly useless. I ended up asking a random person who was exiting the building and they helped. So note to the building manager make sure your “help desk” is actually equipped to help and answer all questions!

This apartment from The Landing far exceeded my expectations and had everything that I needed and then more. Very thoughtul touches throughout. Incredible value for the price. Absolutely will be booking with them again.