Novotel Southampton

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Exterior
Dock
Bar (on property)
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
$96
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
1 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(66 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Novotel Southampton

4-star hotel in Southampton City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5382 square feet (500 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Novotel Southampton is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 61 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t an issue for us because it was not too hot, no AC in this hotel, portable fans were supplied.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive welcome at reception. Service very good, room basic clean and comfortable. Breakfast very good.
Stayed 1 night in May 2025

8/10 Good

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Ciara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel comfortable. Lovely pool small but suited us. Staff very helpful. Breakfast was lovely. Only issue we had was the fire alarm going off at 11 pm (not great with small kids) which is Beyond the staffs control.
Stayed 2 nights in May 2025

2/10 Terrible

Thomas

Didn’t make it because Expedia did not honour the tickets I paid for. The flight from guernsey to Southampton, I turned up and they hadn’t put me on the flight. Would like a refund but not sure you are a honourable reputable company!!! Not judging by this experience!! Never book with Expedia!!
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not hear any noise from adjoining rooms. Still able to sleep comfortably despite having no air conditioning. Pool was fine for the kids. Parking was expensive but convenient!
Stayed 2 nights in May 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay over

Hotel rooms basic but ok no air con crazy for a 4 star
Stayed 1 night in May 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Convenient area
Stayed 1 night in May 2025

8/10 Good

Monique

Stayed 2 nights in May 2025

10/10 Excellent

Miss K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

rui, fredon

Stayed 2 nights in May 2025

10/10 Excellent

Suzanne, Stillwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly service. Comfortable beds
Stayed 1 night in May 2025

8/10 Good

Edward

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Byeong, Brea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hygiene of the breakfast restaurant is a problem. There were several ants crawling on the food display table, and it was very unpleasant that the staff didn't even try to catch them after I informed them. During my two-day stay, I was supposed to receive two bottles of water per day, but instead, I was only given two bottles at once. When I asked for a refill of the water the next day, they refused. Additionally, the facilities seemed outdated, and I felt that it did not meet the standards of a four-star hotel, but rather fell short of even a two-star rating. - [ ]
Stayed 2 nights in May 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...really clean, friendly staff, great breakfast, close to the station, fridge in room and nice little pool.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Breakfast Layout in England

Better than any other mainstream hotel I have been at in america or the EU. The rooms are clean and look to be recently refreshed. A few quirks to the design of the hotel bathrooms, but par for the course in europe. One odd thing is my room had a queen and a sofa with a built in bed.. Which had been pulled out and made up. Not a big deal but not neccessary. Staff were amazing and easy going. Bar staff was also very attentive. My go to if I am in Southampton for sure
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay.

Stayed 2 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Rohan

Stayed 1 night in Apr 2025

2/10 Terrible

ahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025