Search Deals on

Sonoma Vacation Packages

Front desk person was not the friendliest. Rambled through everything. Ground floor rooms are located in the breakfast area so they’re not the quietest in the morning when they’re setting up for breakfast. Jacuzzi very nice outdoor patio area is very nice. For the price it is à very nice place to stay and centrally located. I would definitely return.

Lovely property.

It was clean, well maintained, and had a great downtown walkable location without traffic or noise. The onsite coffee shop was much appreciated in quality and convenience.

To SENZA ownership and management: You have issues. The website misrepresents this property in many ways. SENZA presents itself like a top hotel, but it is not match other properties in Napa. We booked a "vineyard-view" room. Instead, we got an active construction project directly outside our room. The vineyard featured in the marketing does not belong to SENZA. No heads-up. Because the property sits in a neighborhood, you get all the noises of home... generators, neighbors outside late and a driveway construction project early Saturday morning. We experienced a 10-hour power outage. We found online that it was pre-planned by PG&E for the block the hotel is on. The staff was caught completely unaware and had no plan. Guests were not notified in any way. Is that greed or incompetence? Most of the staff seemed apathetic or simply were not there. The café sign says, "Go to the front desk," but the front desk sign says, "I stepped away." They advertise pool service, but it is only available if the staff shows up. Getting a Diet Coke from the counter seemed like an inconvenience. We had to ask for housekeeping, and then I felt bad because it appeared one person was cleaning all the rooms. We were given a $40 food-and-beverage credit for each night. Later, we were told it did not include alcohol. Later again we were told it could not be used after 10:00 am. Shoutout to the Austin and Natalie who we saw working hard. Austin appeared to be doing everything from luggage to land

Amazing place, quiet, clean and so convient to Napa wineries and restaurants! 100% come back again!

Room was wonderful, the bed was very comfortable and the breakfasts were terrific. This is a lovely bed and breakfast and Raphael and the staff were very helpful and welcoming.